Mallory Harvey | Page 2

Randy Hill is the definition of excellent customer service. Every time. Consistent and Professional. Very friendly! Mallory Harvey gets information to the customer at the right time. A true on ok service. Every time. Consistent and Professional. Very friendly! Mallory Harvey gets information to the customer at the right time. A true on ok a kind! Kyle Ruser made the end process seamless. Naturally has a great personality! More

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Best dealership experience I've had. Louis went above and beyond to make everything go smoothly. He explained every feature and detail of my new Ridgeline and made sure I was comfortab Louis went above and beyond to make everything go smoothly. He explained every feature and detail of my new Ridgeline and made sure I was comfortable with everything before driving off. More

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This was our second Honda purchase in the last year from Zimmerman and our forth Honda from Zimmerman since the 1990's. They are always the best deal in the Quad Cities for Honda! Zimmerman and our forth Honda from Zimmerman since the 1990's. They are always the best deal in the Quad Cities for Honda! More

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We put our name down (and a deposit) on a CRV Hybrid in February that was on a list to arrive at some point in the future. It arrived in March. Mallory called us to let us know it was being built and Jerry February that was on a list to arrive at some point in the future. It arrived in March. Mallory called us to let us know it was being built and Jerry called us when it had arrived at the dealership. Very easy purchase. Jerry Leibovitz walked us through the features--very thorough. From the initial visit to the pick up, things were smooth and didn't take long. Fastest auto sale transaction ever with no pressure for added features from the finance department. The price was exactly what we had agreed on when we put money down in February. Great experience. More

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Very friendly and helpful, they never gave up on helping me get the car I wamted. me get the car I wamted. More

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Zimmerman's will always get my business. They are people-orientated, give the best deals, and treat you like family! people-orientated, give the best deals, and treat you like family! More

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This was by FAR the BEST experience I have ever had with a dealership. Talk about CUSTOMER SERVICE! WOW! I called 20 minutes before stopping and Mallory was so friendly and helpful in assisting set up a tes a dealership. Talk about CUSTOMER SERVICE! WOW! I called 20 minutes before stopping and Mallory was so friendly and helpful in assisting set up a test drive. Every time we came in along the next week during the sale, Mallory always stopped to say hello! From there, Tony Carroll (our salesman) was an absolute ANGEL. He walked us through every option and was NEVER pushy or pressuring. He answered every question and was incredibly patient with me, my sister, and my mom. He worked with us to make sure we felt confident and comfortable with EVERY aspect of the car and the sale. He was so personable and really helped strip away the anxiety of such a big purchase with his friendliness and willingness to help. When I had some concerns with the mechanical functionality of car (after the 3rd test drive), Tony took it into the service department to have it re-inspected and worked on, free of charge. Tony really helped me make sure I felt confident in all aspects of the purchase. Kyle in the finance department was great as well!! He ran different financing options to get me the best rate and even though we didn't finance through them! He was very transparent and explained everything in ways we could understand. Overall, VERY satisfied with the customer service and my vehicle. If it's your first time buying a car, I HIGHLY recommend Zimmerman Honda as they made me feel informed & relaxed. Thank you Tony, Mallory, & Kyle! More

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Ben, Mallory, Jeff, and the Zimmerman Honda team went above and beyond the call of duty to make my lease trade up happen! (Traveling Passport, laughs, great conversation, and doggy distraction included!) above and beyond the call of duty to make my lease trade up happen! (Traveling Passport, laughs, great conversation, and doggy distraction included!) The are personable, friendly, kind, and professional. They even showed extra TLC to my therapy dog Cooper who came to visit! More

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I truly want to thank the whole team at Zimmerman Honda for making my car buying experience stress free!! They did an awesome job giving me what I wanted with absolutely no hassle! I absolutely recommend d for making my car buying experience stress free!! They did an awesome job giving me what I wanted with absolutely no hassle! I absolutely recommend doing your car buying at Zimmerman Honda, you won't be disappointed!! Harley More

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We have been buying or leasing vehicles at this location for years. We have always been completely satisfied. This time in particular, our sales person Mike Jarrin took extra special care of us. He was very for years. We have always been completely satisfied. This time in particular, our sales person Mike Jarrin took extra special care of us. He was very kind and helpful. He made the process seemless. We will be using him as our sales person going forward. Thanks! More

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