Mara Russell | Page 4

I could not be happier with the service I received at Herb Chambers Lincoln this month. James, my service rep, kept me informed with all the necessary information needed. No surprises. The pick up and de Herb Chambers Lincoln this month. James, my service rep, kept me informed with all the necessary information needed. No surprises. The pick up and delivery of my MCK was just as promised. A service that is extremely convenient. More

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This dealer far exceed my expectations the dealer was fantastic the finance department was excellent and handled my sale in the most efficient and professional way I found the dealer to be friendly a fantastic the finance department was excellent and handled my sale in the most efficient and professional way I found the dealer to be friendly and concerned for my satisfaction I would definitely recommend this dealer More

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Mara Russell in sales understood how formidable the leasing procedure can be, so she was not only helpful and considerate, she also anticipated concerns and questions. Kind and efficient throughout. Th leasing procedure can be, so she was not only helpful and considerate, she also anticipated concerns and questions. Kind and efficient throughout. The only glitch came when Zach, the business person who was supposed to deal with the paperwork, took another customer when traffic delayed me, and I had to wait an hour and a half for him to get to me. I later learned that its being the last day of the month and his being the only business person on duty that night contributed to the problem. He then moved things along as expeditiously as possible. However, the overall experience was that people did want to be helpful, courteous,and alert. More

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My experience at the dealership was excellent. Everybody was extremely helpful. I was working with Mara, and she was very accommodating and attentive, trying to understand my needs to help me sele Everybody was extremely helpful. I was working with Mara, and she was very accommodating and attentive, trying to understand my needs to help me select the right vehicle. More

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Such a pleasant experience with Mara. Would highly recommend anyone looking for a Lincoln to go see her!!! Would highly recommend anyone looking for a Lincoln to go see her!!! More

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Overall, efficient and professional experience. Top notch sales and support personnel throughout the whole process from beginning to end. Top notch sales and support personnel throughout the whole process from beginning to end. More

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The manager Jim Lewis was very professional and kept me well informed during my lease buyout . The service guy Robert was very polite as well. I was in and out fast which was important to me so I could avo well informed during my lease buyout . The service guy Robert was very polite as well. I was in and out fast which was important to me so I could avoid traffic. And the dealership is immaculate . Nice touch with muffins and beverages available as well to customers! More

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Everything was on time and the work and service was excellent. Will buy another lincoln there soon excellent. Will buy another lincoln there soon More

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Robert provided excellent customer service for this Lincoln Recall visit. My appt was at 7am and I was on my way an hour later. Nice job HC Lincoln Team!!! Lincoln Recall visit. My appt was at 7am and I was on my way an hour later. Nice job HC Lincoln Team!!! More

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I bring my car to the service department & I always get great service! For me appointments are easy to get great service! For me appointments are easy to get More

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