Excellent customer service from start to finish.
Wonderful working with Lexus of Chattanooga. Highly recommend.
Wonderful working with Lexus of Chattanooga. Highly recommend.
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by Ruiseñor
Dec 11, 2023 -
Lexus of Chattanooga responded
Thank you for your glowing review! We're thrilled to hear that you experienced excellent customer service from start to finish at Lexus of Chattanooga. Providing a wonderful experience for our customers is our top priority, and we appreciate your recommendation. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. We value your business and look forward to serving you again. Safe travels and enjoy your time with your Lexus! 🚗😊
Dealer was very professional to work with.
Sales person, Marc Bales, was a pleasure to work with and really helped us get the best vehicle and deal.
Sales person, Marc Bales, was a pleasure to work with and really helped us get the best vehicle and deal.
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by SLuckett
Other Employees Tagged:
Josiah Sadek
Dec 11, 2023 -
Lexus of Chattanooga responded
Thank you for sharing your positive experience with the dealer and specifically mentioning Marc Bales. We're thrilled to hear that the dealer provided professional service, and Marc was a pleasure to work with, helping you secure the best vehicle and deal. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. We appreciate your business and look forward to serving you again in the future. Safe travels and enjoy your new vehicle! 🚗😊
Excellent dealership with professional and knowledgeable
personnel. Marc Bales made the purchase process both easy and enjoyable.
personnel. Marc Bales made the purchase process both easy and enjoyable.
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by kastnice
Dec 01, 2023 -
Lexus of Chattanooga responded
Thank you for your kind words and positive feedback about our dealership! 🌟 We're delighted to hear that you had an excellent experience with our professional and knowledgeable personnel. It's wonderful to know that Marc Bales made the purchase process easy and enjoyable for you. If there's anything else we can do for you or if you have further feedback to share, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future.
Everyone there was friendly and helpful!
Marc especially , but also everyone else not even "assigned to us ". Everyone asked if we needed help or anything else ...to drink etc
Marc helpe
Marc especially , but also everyone else not even "assigned to us ". Everyone asked if we needed help or anything else ...to drink etc
Marc helped us get through the process well even with a few unavoidable "bumps" caused on our part. Marc was patient, pleasant and helpful thru it all. We liked the way all tried to keep process moving Technical trainer was organized, patient and helpful also. Acct moved it along while being thorough. A great overall experience and will definitely hope to work with Marc and Lexus of Chattanooga next time !
Will look forward to new location however as maneuvering around the tight parking lot a challenge.
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by suzannedew
Dec 01, 2023 -
Lexus of Chattanooga responded
Thank you for sharing your positive experience with us at Lexus of Chattanooga! 🌟 We're thrilled to hear that everyone, especially Marc, was friendly and helpful throughout your visit. It's wonderful to know that Marc was patient, pleasant, and efficient, even when faced with some challenges. We appreciate your kind words about the technical trainer, the accounting team, and the overall experience.
Your feedback is valuable to us, and we're grateful for your willingness to work with us again. We understand your concerns about the parking lot and appreciate your patience. If there's anything else we can do for you or if you have further feedback to share, please don't hesitate to reach out. We look forward to serving you in the future, and we'll keep your anticipation for the new location in mind.
This was one of the smoothest purchases I've ever made at
an automotive dealership. Marc was great to work with, great communications, easy to work with and was genuinely interested in making sure I was 100%
an automotive dealership. Marc was great to work with, great communications, easy to work with and was genuinely interested in making sure I was 100% satisfied with the vehicle and the dealership experience.
Absolutely recommend Marc and Lexus of Chattanooga without reservation, entire staff was friendly and professional.
These guys earned my business and I recommend you give them a chance to earn yours!
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by Bill_G
Dec 01, 2023 -
Lexus of Chattanooga responded
Thank you for taking the time to share your positive experience with us! 🌟 We're thrilled to hear that your purchase at Lexus of Chattanooga was one of the smoothest, and Marc played a key role in making it an excellent experience. It's wonderful to know that Marc was great to work with, communicated effectively, and ensured your complete satisfaction with both the vehicle and the dealership.
We appreciate your enthusiastic recommendation of Marc and Lexus of Chattanooga. Your kind words about our friendly and professional staff mean a lot to us. If there's anything else we can do for you or if you have further feedback to share, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future.
Completed the complex car-buying experience quicker than
any other, great job Marc & Josiah! Bravo
any other, great job Marc & Josiah! Bravo
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by Mike N.
Other Employees Tagged:
Justin, Marc, Josiah
Nov 17, 2023 -
Lexus of Chattanooga responded
Thank you for your positive feedback! We're thrilled to hear that Marc and Josiah did a great job in completing the complex car-buying experience quickly for you. Bravo indeed! Making the process efficient and seamless is our goal, and we appreciate your acknowledgment.
If there's anything else we can do for you or if you have further comments, please feel free to reach out. We appreciate your trust in Marc, Josiah, and our team at Lexus of Chattanooga, and we look forward to serving you again in the future.
Excellent experience from start to driving
car out of
lot. Special thanks to Robbie, Marc, and Josiah, and Aaron. All were
very professional, personable, respectful,
and patient!
I am enjoying my
lot. Special thanks to Robbie, Marc, and Josiah, and Aaron. All were
very professional, personable, respectful,
and patient!
I am enjoying my car and have
confidence and assurance of
continued care and service in all
aspects.
Thank you all, Sharon Walker
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by clauwalk
Oct 31, 2023 -
Lexus of Chattanooga responded
Thank you for your wonderful feedback! 😊 We're delighted to hear that you had an excellent experience with our team, from the beginning to driving your new car off the lot. We appreciate your special thanks to Robbie, Marc, Josiah, and Aaron for their professionalism, personable nature, respect, and patience.
Your confidence in our continued care and service is important to us, and we're here to ensure your ownership experience is top-notch. If you ever have any more questions or need further assistance in the future, please don't hesitate to reach out.
Enjoy your car, and we look forward to serving you for many miles to come!
Marc was professional, kind, and helpful - never pushy
and gave his honest opinion for our growing family. Encouraged us to test drive a GX, and so glad he did, we couldn’t be happier!
and gave his honest opinion for our growing family. Encouraged us to test drive a GX, and so glad he did, we couldn’t be happier!
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by aanderson
Oct 31, 2023 -
Lexus of Chattanooga responded
Thank you for your kind words and for recognizing the professionalism, kindness, and helpfulness of Marc! 😊 We're thrilled to hear that he provided you with an excellent car-buying experience, offering honest advice and never being pushy. It's wonderful that you tested the GX and are now happy with your choice for your growing family.
If you ever have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to provide top-notch service and support.
Enjoy your new vehicle, and safe travels!
Warm regards,
The Lexus of Chattanooga Team 🚗💨
PROFESSIONAL AND EXTREMELY NICE
GREAT PLACE TO BUY A
CAR
I WILL BE BACK
AND RECOMMEND IT HIGHLY
CAR
I WILL BE BACK
AND RECOMMEND IT HIGHLY
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by Kmarlowga
Aug 22, 2023 -
Lexus of Chattanooga responded
Thank you for sharing your positive feedback with us! We're delighted to hear that you found our team to be professional and extremely nice during your visit. Creating a great car-buying experience is important to us, and we're thrilled that you had a positive impression of our dealership.
We truly appreciate your recommendation and your intention to return. If you ever have any more questions, need assistance, or are ready for your next visit, please don't hesitate to reach out. We're here to provide you with exceptional service and support.
Safe travels, and thank you for considering us for your future vehicle needs. We look forward to serving you again.
Wandered around this dealership just to see what vehicles
they had available when our eyes fell upon a gorgeous blue beauty. Marc Bales came out to greet us and show us around and explain the Lexus hierarchy
they had available when our eyes fell upon a gorgeous blue beauty. Marc Bales came out to greet us and show us around and explain the Lexus hierarchy of vehicles. But our eyes kept looking at the blue beauty. He suggested we take a test drive. Wowza. It was a dream car!
Marc let us know that he wasn't a high pressure salesperson, which I certainly appreciated. My husband chatted numbers for a few minutes and let Marc know what price we were comfortable with. We left the dealership and let Marc know to contact us if he was able to work on pricing.
Long story short, we are the new owners of the blue beauty. Josiah was a great finance guy and helped us get a lower interest rate.
A great dealership with lots of fun people to help.
Highly recommend Marc and Lexus of Chattanooga!
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by michael.magsaysay18
Aug 18, 2023 -
Lexus of Chattanooga responded
Thank you so much for sharing your wonderful experience with us at Lexus of Chattanooga! We're thrilled to hear that you had a fantastic visit and that Marc Bales, our team member, made your car-buying journey truly special.
It's great to know that Marc's approach was tailored to your preferences and that he introduced you to the Lexus lineup with a test drive that exceeded your expectations. We take pride in creating a comfortable and pressure-free environment for our valued customers.
Congratulations on becoming the proud owners of the blue beauty! We're also glad to hear that Josiah, our finance expert, was able to assist you in securing a lower interest rate.
Your recommendation of Marc and Lexus of Chattanooga means the world to us. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction and provide assistance whenever needed.
Wishing you many miles of enjoyment in your dream car!