Marc Bales
Marc Bales at Lexus of Chattanooga
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Marc Bales | Page 3

Lexus Master Certified Sales and Leasing 423-499-9095

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

Contact Me
5.0
212 Reviews

I’ve been around cars my whole life. My father had his own dealership for over 30 years. The main thing he taught me was to be honest and to treat the customer like family. I’ve never forgotten those words and have always taken care of my customers.

Dealership Experience

4 yrs, 5 mos

Industry Experience

25 yrs, 5 mos

Specialties & Trainings

Finance Manager

Lexus

View more specialties & trainings
5.0

212 Reviews

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212 Reviews of Marc Bales

December 11, 2023

Dealership Rating
Employee Rating

Excellent customer service from start to finish. Wonderful working with Lexus of Chattanooga. Highly recommend. More

by Ruiseñor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 11, 2023

Lexus of Chattanooga responded

Thank you for your glowing review! We're thrilled to hear that you experienced excellent customer service from start to finish at Lexus of Chattanooga. Providing a wonderful experience for our customers is our top priority, and we appreciate your recommendation. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. We value your business and look forward to serving you again. Safe travels and enjoy your time with your Lexus! 🚗😊

December 10, 2023

Dealership Rating
Employee Rating

Dealer was very professional to work with. Sales person, Marc Bales, was a pleasure to work with and really helped us get the best vehicle and deal. More

by SLuckett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josiah Sadek

Dec 11, 2023

Lexus of Chattanooga responded

Thank you for sharing your positive experience with the dealer and specifically mentioning Marc Bales. We're thrilled to hear that the dealer provided professional service, and Marc was a pleasure to work with, helping you secure the best vehicle and deal. If you have any more feedback or if there's anything else we can assist you with, please feel free to reach out. We appreciate your business and look forward to serving you again in the future. Safe travels and enjoy your new vehicle! 🚗😊

December 01, 2023

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Employee Rating

Excellent dealership with professional and knowledgeable personnel. Marc Bales made the purchase process both easy and enjoyable. More

by kastnice
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 01, 2023

Lexus of Chattanooga responded

Thank you for your kind words and positive feedback about our dealership! 🌟 We're delighted to hear that you had an excellent experience with our professional and knowledgeable personnel. It's wonderful to know that Marc Bales made the purchase process easy and enjoyable for you. If there's anything else we can do for you or if you have further feedback to share, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future.

November 28, 2023

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Employee Rating

Everyone there was friendly and helpful! Marc especially , but also everyone else not even "assigned to us ". Everyone asked if we needed help or anything else ...to drink etc Marc helpe More

by suzannedew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Schreiner

Dec 01, 2023

Lexus of Chattanooga responded

Thank you for sharing your positive experience with us at Lexus of Chattanooga! 🌟 We're thrilled to hear that everyone, especially Marc, was friendly and helpful throughout your visit. It's wonderful to know that Marc was patient, pleasant, and efficient, even when faced with some challenges. We appreciate your kind words about the technical trainer, the accounting team, and the overall experience. Your feedback is valuable to us, and we're grateful for your willingness to work with us again. We understand your concerns about the parking lot and appreciate your patience. If there's anything else we can do for you or if you have further feedback to share, please don't hesitate to reach out. We look forward to serving you in the future, and we'll keep your anticipation for the new location in mind.

November 27, 2023

Dealership Rating
Employee Rating

This was one of the smoothest purchases I've ever made at an automotive dealership. Marc was great to work with, great communications, easy to work with and was genuinely interested in making sure I was 100% More

by Bill_G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Emerson, Justin Hendrick

Dec 01, 2023

Lexus of Chattanooga responded

Thank you for taking the time to share your positive experience with us! 🌟 We're thrilled to hear that your purchase at Lexus of Chattanooga was one of the smoothest, and Marc played a key role in making it an excellent experience. It's wonderful to know that Marc was great to work with, communicated effectively, and ensured your complete satisfaction with both the vehicle and the dealership. We appreciate your enthusiastic recommendation of Marc and Lexus of Chattanooga. Your kind words about our friendly and professional staff mean a lot to us. If there's anything else we can do for you or if you have further feedback to share, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future.

November 13, 2023

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Employee Rating

Completed the complex car-buying experience quicker than any other, great job Marc & Josiah! Bravo More

by Mike N.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin, Marc, Josiah

Nov 17, 2023

Lexus of Chattanooga responded

Thank you for your positive feedback! We're thrilled to hear that Marc and Josiah did a great job in completing the complex car-buying experience quickly for you. Bravo indeed! Making the process efficient and seamless is our goal, and we appreciate your acknowledgment. If there's anything else we can do for you or if you have further comments, please feel free to reach out. We appreciate your trust in Marc, Josiah, and our team at Lexus of Chattanooga, and we look forward to serving you again in the future.

October 24, 2023

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Employee Rating

Excellent experience from start to driving car out of lot. Special thanks to Robbie, Marc, and Josiah, and Aaron. All were very professional, personable, respectful, and patient! I am enjoying my More

by clauwalk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robbie Bales, LaTonya White , Josiah

Oct 31, 2023

Lexus of Chattanooga responded

Thank you for your wonderful feedback! 😊 We're delighted to hear that you had an excellent experience with our team, from the beginning to driving your new car off the lot. We appreciate your special thanks to Robbie, Marc, Josiah, and Aaron for their professionalism, personable nature, respect, and patience. Your confidence in our continued care and service is important to us, and we're here to ensure your ownership experience is top-notch. If you ever have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your car, and we look forward to serving you for many miles to come!

October 19, 2023

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Employee Rating

Marc was professional, kind, and helpful - never pushy and gave his honest opinion for our growing family. Encouraged us to test drive a GX, and so glad he did, we couldn’t be happier! More

by aanderson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 31, 2023

Lexus of Chattanooga responded

Thank you for your kind words and for recognizing the professionalism, kindness, and helpfulness of Marc! 😊 We're thrilled to hear that he provided you with an excellent car-buying experience, offering honest advice and never being pushy. It's wonderful that you tested the GX and are now happy with your choice for your growing family. If you ever have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to provide top-notch service and support. Enjoy your new vehicle, and safe travels! Warm regards, The Lexus of Chattanooga Team 🚗💨

August 21, 2023

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Employee Rating

PROFESSIONAL AND EXTREMELY NICE GREAT PLACE TO BUY A CAR I WILL BE BACK AND RECOMMEND IT HIGHLY More

by Kmarlowga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 22, 2023

Lexus of Chattanooga responded

Thank you for sharing your positive feedback with us! We're delighted to hear that you found our team to be professional and extremely nice during your visit. Creating a great car-buying experience is important to us, and we're thrilled that you had a positive impression of our dealership. We truly appreciate your recommendation and your intention to return. If you ever have any more questions, need assistance, or are ready for your next visit, please don't hesitate to reach out. We're here to provide you with exceptional service and support. Safe travels, and thank you for considering us for your future vehicle needs. We look forward to serving you again.

August 18, 2023

Dealership Rating
Employee Rating

Wandered around this dealership just to see what vehicles they had available when our eyes fell upon a gorgeous blue beauty. Marc Bales came out to greet us and show us around and explain the Lexus hierarchy More

by michael.magsaysay18
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Aug 18, 2023

Lexus of Chattanooga responded

Thank you so much for sharing your wonderful experience with us at Lexus of Chattanooga! We're thrilled to hear that you had a fantastic visit and that Marc Bales, our team member, made your car-buying journey truly special. It's great to know that Marc's approach was tailored to your preferences and that he introduced you to the Lexus lineup with a test drive that exceeded your expectations. We take pride in creating a comfortable and pressure-free environment for our valued customers. Congratulations on becoming the proud owners of the blue beauty! We're also glad to hear that Josiah, our finance expert, was able to assist you in securing a lower interest rate. Your recommendation of Marc and Lexus of Chattanooga means the world to us. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. We're here to ensure your continued satisfaction and provide assistance whenever needed. Wishing you many miles of enjoyment in your dream car!

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