Marcelo Via
Marcelo Via at Mercedes-Benz of Silver Spring

Marcelo Via | Page 2

Sprinter Manager/Sales Consultant

Mercedes-Benz of Silver Spring

3301 Briggs Chaney Rd.
Silver Spring, MD 20904

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5.0
41 Reviews

Dealership Experience

22 yrs, 3 mos

Industry Experience

22 yrs, 3 mos

Languages Spoken

Spanish Spanish

5.0

41 Reviews

Write a Review

41 Reviews of Marcelo Via

August 25, 2022

Dealership Rating
Employee Rating

Best sales agent ever! Very welcoming and helpful! Provided amazing customer service! Will definitely recommend to contact him if your are planning to buy MB More

by Ab
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Elefantis, Jay Son

Aug 27, 2022

Mercedes-Benz of Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

August 25, 2022

Dealership Rating
Employee Rating

Driving one hour to Silver Spring Showroom was worth it. Marcelo is great and helped me alot with everything! Amazing customer service. More

by Ab
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Elefantis, Jay Son

Aug 27, 2022

Mercedes-Benz of Silver Spring responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 29, 2022

Dealership Rating
Employee Rating

This was the best car buying experience I’ve ever had. Marcelo was wonderful. He was patient and attentive throughout the process More

by AnneG
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Fischer

Jun 30, 2022

Mercedes-Benz of Silver Spring responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

June 23, 2022

Dealership Rating
Employee Rating

Marcelo is Very caring and really takes the time to make sure you get everything you’re looking for in a car! More

by Tranjulie352
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 24, 2022

Mercedes-Benz of Silver Spring responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Silver Spring! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 23, 2022

Dealership Rating
Employee Rating

I purchased a new GLE 350 with Marcelo and I am so happy with his service and the experience of shopping in Silver spring Mercedes. He was very attentive to me and answered all of our questions and worked More

by lavleensingh09
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: May Shyne

Jun 24, 2022

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received and thank you again for choosing Mercedes-Benz of Silver Spring!

May 19, 2022

Dealership Rating
Employee Rating

Mercedes-Benz of Silver Spring has been taking great care of me since I purchased my car 3 years ago. Everyone I’ve come in contact with has been knowledgable, hospitable, helpful, and kind. They accommodate More

by Chellewildman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Elefantis, Dorit Figueroa, Adam Rew , Darrell Fenton

May 20, 2022

Mercedes-Benz of Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

April 26, 2022

Dealership Rating
Employee Rating

I came into the dealership to purchase a pre-owned certified vehicle. I was welcomed and helped by the dealership staff. Marcelo the salesperson that helped me was very knowledgeable and extremely hel More

by Poolu10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 28, 2022

Mercedes-Benz of Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Silver Spring. We hope to be of service to you again! Take care!

August 06, 2021

Dealership Rating
Employee Rating

I’m very pleased with their speedy service and the great care that my service provider gives to me when I need service on my vehicle More

by Dedra.moore1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2021

Mercedes-Benz of Silver Spring responded

Hi Dedra, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

Aug 06, 2021

Dedra.moore1971 responded

Great Service!

May 21, 2021

Dealership Rating
Employee Rating

Wanted to thank Marcelo and the management team and MB Silver Spring for a world class experience in obtaining our new G Wagon. What seemed to be a challenging vehicle to obtain was turned into a breeze. More

by skasraian
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Elefantis, Keith Nichols

May 22, 2021

Mercedes-Benz of Silver Spring responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 19, 2021

Dealership Rating
Employee Rating

I had an amazing experience today in this dealership. All my questions were answered with patience ( and I asked a looot of questions). I ended up buying GLC 300. Everything went so easy and smooth. I defin More

by simendicm
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dorit Figueroa

May 19, 2021

Mercedes-Benz of Silver Spring responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

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