Marcos Morales
Marcos Morales at Mercedes-Benz of the Woodlands
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Marcos Morales | Page 3

Sales Client Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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4.9
147 Reviews

Having been most of my life a buyer has geared me to have the goal of helping my customers experience a painless and respectful process that otherwise can get unpleasant. I actually believe that I have forged some lasting friendships while doing just this... Being authentic

Dealership Experience

8 yrs, 7 mos

Industry Experience

8 yrs, 7 mos

Languages Spoken

Spanish Spanish

4.9

147 Reviews

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147 Reviews of Marcos Morales

September 21, 2022

Dealership Rating
Employee Rating

Marcos was great! He was very patient and never made me feel pressured. I will definitely be back in a few years once I’m ready for my next vehicle. More

by Crista2011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2022

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of the Woodlands are glad to have you as a customer. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 03, 2022

Dealership Rating
Employee Rating

Avoid this place! He acted like he was giving me a discount on the sticker price and then when the numbers were typed out they were charging me $3600 over the sticker More

by :)
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Michael Lilley, Luis Osawa

Sep 08, 2022

Mercedes-Benz of the Woodlands responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 18, 2022

Dealership Rating
Employee Rating

I’m a business dev leader in another industry, I understand sales. Marcos is patient, accommodating, responsive and a skilled listener. He made my family and I feel comfortable and safe in our decis More

by Matt.mueller2011
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gutierrez

Aug 18, 2022

Mercedes-Benz of the Woodlands responded

Thank you, Matt, for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 17, 2022

Dealership Rating
Employee Rating

Wow where do I start I had to unexpectedly buy a new vehicle. Marcos made the transition so comfortable😃 great customer service he answered all my questions even after I purchase my vehicle.he was just More

by Queen Tuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2022

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

Aug 18, 2022

Queen Tuck responded

😃

April 30, 2022

Dealership Rating
Employee Rating

Thank you for the first class service I have received from The Woodlands Mercedes Benz for the past five years. I have been impressed with the whole organization as evidenced by the number of personal re More

by leon cubillas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Escobar, Fred Gallucci

May 01, 2022

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Leon, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

March 10, 2022

Dealership Rating
Employee Rating

Fantastic team and service! Special shoutout to Marcos in sales and Steve in Service for the outstanding support and service! More

by Jason M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Erich Beasley, Steven Davis

Mar 12, 2022

Mercedes-Benz of the Woodlands responded

Hi Jason , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant. It's always great to read reviews like this! We look forward to serving you again.

March 05, 2022

Dealership Rating
Employee Rating

Dealing with the dealership was absolutely amazing. We walked in knowing what we wanted and they helped us get there! Marcos was amazing! Understanding and made sure everything we wanted was handled! More

by Katybelle14
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paula Alpha

January 02, 2022

Dealership Rating
Employee Rating

Our salesman Marcos Morales was great and extremely informative. Finance’s Paula was also very helpful. Definitely a great overall experience. More

by Dgburger
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paula Alpha

November 18, 2021

Dealership Rating
Employee Rating

From the very first call, to the moment we took delivery of the vehicle - everything and everyone was excellent. Marcos was very friendly, Knowles, prepared, efficient, professional and absolutely true to h More

by RobG
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paula Alpha

October 15, 2021

Dealership Rating
Employee Rating

Went above and beyond to help us with a unique situation. We appreciate that very much.! More

by Ebalash
Customer Service
Friendliness
Price
Recommend Dealer
Yes

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