Marissa Vander Griend
Marissa Vander Griend at Joe Machens Capital City Ford

Marissa Vander Griend

Reputation Management

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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5.0
26 Reviews
5.0

26 Reviews

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26 Reviews of Marissa Vander Griend

January 14, 2026

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Employee Rating

I called for estimate on fully synthetic oil and a comprehensive check. The individual I talked to said he had no idea but my service representative would ask my service preferences and an estimated c More

by FIRECAP56
Service Price Transparency
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Recommend Dealer
Yes
Jan 14, 2026

Joe Machens Capital City Ford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 21, 2025

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Aj has been working as hard as he can to find the perfect vehicle for me. After all the hiccups we found the car I’ve been wanting. Thanks again! More

by matthewcbrewers
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Recommend Dealer
Yes
Dec 21, 2025

Joe Machens Capital City Ford responded

Thank you so much for choosing Joe Machens Capital City Ford! Please let us know if we can be of any more assistance.

December 19, 2025

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Jonathan handled a very quick sale with kindness and professionalism. My husband found 2 vehicles matching our needs and I rushed in with 15 minutes to test drive and decide which one we preferred, th More

by Stacey
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Recommend Dealer
Yes

Other Employees Tagged: Douglas Keeler, Christian Connite , JONATHAN RAMIREZ-LAWS

Dec 19, 2025

Joe Machens Capital City Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Machens Capital City Ford.

December 08, 2025

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Very personable and got me in exactly what I wanted. You were great!! Thank you so much More

by charmainemelton8
Sales Price Transparency
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Recommend Dealer
Yes
Dec 09, 2025

Joe Machens Capital City Ford responded

Thanks for sharing about your experience with Joe Machens Capital City Ford. We appreciate your business and hope to see you again soon!

July 26, 2025

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The salesman did a great job, I would recommend him highly to anyone interested in buying a vehicle.. More

by scb1956
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Recommend Dealer
Yes

Other Employees Tagged: Rick Richard

July 22, 2025

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Thomas Barker was great. 10/10🥦 Will be reccomending to friends/family and reaching out to him for any future endeavors. More

by amillhealth
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Recommend Dealer
Yes

Other Employees Tagged: Tom Stegeman, Kevin Osborne, Christian Connite , Thomas Barker, Rick Richard

May 15, 2025

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I was surprised how many bad reviews this dealership had online prior to my appointment. My experience was top notch. 2 recalls done quickly, friendly service and detailed paperwork explaining exactly what More

by PBM
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Recommend Dealer
Yes

March 21, 2025

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I've worked for several dealerships in my life and I've bought several vehicles from several dealerships. The experience that I had at Capital City Machens is meant to be scared with everyone. You feel lik More

by WARRHOO
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Recommend Dealer
Yes

October 11, 2024

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I love the people there and would 100% go back there and do it all over again More

by BIGJDADDY97
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Osborne, Christian Connite , Rick Richard

October 07, 2024

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Employee Rating

We came to test drive a Maverick, but found one that suited our needs at this time. Christian Connite was very knowledgeable of the truck. Thank you for everything More

by Tkesbri1
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Stegeman, Christian Connite , Walter Moore

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