"Morong Falmouth has lots of beautiful cars to choose..."
Morong Falmouth has lots of beautiful cars to choose from, fair pricing, and an outstanding team. Norma King provided a friendly, fun, and low pressure experience, going above and beyond to make sure we got exactly what we were looking for. I would not hesitate to recommend Norma and the team at Morong.
"Dishonest in that you bring a car in for something and..."
Dishonest in that you bring a car in for something and they will tack on unnecessary extra parts and labor. Then they’ll add an extra charge for shop towels and cleaning the tools. Service manager just says “that’s the way we do it” but I checked with another dealer where I bought this Q5 and they said half the work was unneeded
"Mark is a gem"
I have nothing but praise for Mark. He is not only a consummate professional at his job, but a kind and caring man. I have had my Audi serviced there for 3 years and have nothing but great service. thank you, Mark.
Other Employees Tagged:
Rick Tripp ,
John Phillips went above and beyond to make my buying experience a pleasure. His attention to detail was excellent and he thought of everything.
Mark Dinallo is very knowledgeable and from the first time I walked into the service department 2 years ago, he has always been helpful and willing to help and answer my questions.
Morong's has an excellent reputation and it is because of the customer service provided by these exemplary employees.
"great job John, minimal waiting and great service"
I needed my new car on a moments notice and everything was arrange in the blink of an eye.
a special thanks to John and Mark for the years of service
"Loaner Car "Kindness" Solves Big Problem"
July, 2017... When a friend's VW developed serious mechanical problems during a long and late-in-the-day and deadline-driven journey to Downeast Maine from the Boston area, Morong provided excellent service support AND offered a loaner car with generous terms... all of which helped resolve what could have been an inconvenient situation with an unhappy outcome. Significantly, Morong had no prior sales or service relationship with this customer or vehicle, so it seems their efforts went far beyond the norm. Makes us wish Morong could be OUR dealer! Kudos, Morong!