Mark Ogden | Page 18

Excellent experience from clarity of their website listing's, initial contact and ease of purchasing our vehicle. listing's, initial contact and ease of purchasing our vehicle. More

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Wasn't quite ready to buy a car same day as I walked in but ended up with a decent deal on a reliable vehicle. but ended up with a decent deal on a reliable vehicle. More

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Six months later and same issue with title work. Pricing and sales were great; unfortunately those responsible for title work are ,apparently, overworked or incompetent. In brief, Temp tag w Pricing and sales were great; unfortunately those responsible for title work are ,apparently, overworked or incompetent. In brief, Temp tag was set to expire, but I was again assured staff was on top of it. In the interim, 7 days prior, I was promised a new Temp tag would be in the mail, only to learn 3-days later dealer staff failed to follow through. Subsequent calls exposed dealership staff “again” was sitting on my title work. With zero reasoning. Had I not reached out, who knows how long it would have been before staff would have caught and corrected these failure(s). It is blatantly apparent SOJAX customer focus solely extends the point of making a sale; afterwards you are on your own. Especially, since leadership failed to address gaps reported six months earlier. I did speak with the sons owner and was assured a new 30 day tag was sent out for next day delivery; along with my title work. Technically, I should be able to pick up my new tag within the next 5-6 days. Just sad the lack of honesty, communication and follow through. More

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Mark Ogden is the sales person to go to. We bought a Subaru Crosstrek and came back a month later to get another one. He is so helpful and patient. He is not pushy as many other dealerships We bought a Subaru Crosstrek and came back a month later to get another one. He is so helpful and patient. He is not pushy as many other dealerships can be. We highly recommend Mark Ogden to anyone looking to purchase a Subaru. We look forward to recommending him to other family members. Sincerely Shelia. More

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Mark was very knowledgeable, personal and professional. From the moment we stepped into the dealership we were greeted by Mark and his helpful and cheerful personality set us at ease. We very quickly foun From the moment we stepped into the dealership we were greeted by Mark and his helpful and cheerful personality set us at ease. We very quickly found a used car that suited us and Mark made sure that it was inspected and spiffed up to our satisfaction. The purchase process was efficient and we believe Mark was honest and did everything to make our experience extremely satisfying. More

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I love working with this dealership because they have such great employees like Austin Noone. He guided us to the perfect used car for my husband, making us a two Outback family. My 2017 has all the safe such great employees like Austin Noone. He guided us to the perfect used car for my husband, making us a two Outback family. My 2017 has all the safety features and it hasn’t had any problems. I just hope the 2019 is equally reliable. I highly recommend this dealership to all my friends. More

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Matt took us to the bank to get the check and followed us back to get the title we forgot. He made it easy. back to get the title we forgot. He made it easy. More

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I recently bought a car from Subaru of Jacksonville and had the best experience ever! Everyone was so kind and always had a smile on there face. John voight was my sales man and he got me into the perfect had the best experience ever! Everyone was so kind and always had a smile on there face. John voight was my sales man and he got me into the perfect car for me. He was very nice and helpful and patient with me. He never once pressured me into buying a car right away. Jessica morris in financing was so sweet and very easy to talk to she went over everything with me step by step and always had a smile on her face she even stayed a little later to help me!! Over all Subaru of Jacksonville is top of the line!! Great people great service and awsome cars!! If I could give 1000 stars I would! I am a customer for life! More

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Jared was very helpful with the purchase of my new vehicle. Would definitely recommend his help when considering purchasing a new car! vehicle. Would definitely recommend his help when considering purchasing a new car! More

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We recently had the greatest experience at the Subaru of Jacksonville dealership. Our salesman Mark was very transparent and we did not feel taken advantage of. We knew everything we were getting and he bro Jacksonville dealership. Our salesman Mark was very transparent and we did not feel taken advantage of. We knew everything we were getting and he broke it down extremely well. Such a great experience especially in this market. You cannot go anywhere else and get this type of service and price! I would hands-down recommend this dealership to anyone. More

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