Mark Thomas
Mark Thomas at Toyota of Scranton

Mark Thomas

Training Manager

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.5
217 Reviews
4.5

217 Reviews

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217 Reviews of Mark Thomas

September 03, 2025

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Employee Rating

I have to say this was the best car buying experience of my like. From Marco and Rich in finance and Andrew they all made it a special day. More

by mthomas6
Service Price Transparency
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Recommend Dealer
Yes
Sep 04, 2025

Toyota of Scranton responded

mthomas6, Thank you so much for sharing your experience! We’re thrilled to hear that Marco, Rich, and Andrew made your car-buying day such a memorable one. We’ll be sure to pass along your kind words to them — feedback like this reminds us why we do what we do. Congratulations on your new vehicle, and welcome to the Toyota of Scranton family! Warm regards, The Sales Team Toyota of Scranton

August 03, 2025

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Employee Rating

The dealership is excellent. They answered my questions in a timely fashion whether at the dealership or phone More

by DONNAJ0
Recommend Dealer
Yes
Aug 03, 2025

Toyota of Scranton responded

Thank you so much, Donna, for your kind words and for taking the time to share your experience! We're thrilled to hear that our team was able to assist you both in person and over the phone. Providing timely and helpful service is something we take great pride in. We truly appreciate your support and look forward to seeing you again! —Your Toyota of Scranton Team

June 17, 2025

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Great staff, new car purchase went great service after the sale was friendly and knowledgeable More

by JEFFMORK357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2025

Toyota of Scranton responded

JEFFMORK357, Thank you for the great feedback! We're thrilled to hear your car purchase went smoothly and that our team continued to provide friendly, knowledgeable service after the sale. Enjoy your new vehicle, and please don’t hesitate to reach out if you need anything! Warm regards, The Sales Team Toyota of Scranton

May 28, 2025

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I found a car on Toyota Scranton's website that I was interested in purchasing so I indicated interest. Within minutes Jordan Winkler called me and made an appointment for later that morning. When I arri More

by DAVEMILLER4191
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Morrow , Jordan Winkler

May 29, 2025

Toyota of Scranton responded

DAVEMILLER4191, Thank you so much for sharing your experience! We’re thrilled to hear that Jordan and Mark provided such attentive and personalized service throughout your car-buying journey. From the warm welcome to the extra time spent helping with Android Auto, it’s clear they went above and beyond to ensure everything was just right. Your kind words mean a great deal to us, and we’re grateful you chose Toyota of Scranton. We hope you’re loving your new vehicle and are always here if you need anything! Warm regards, The Sales Team Toyota of Scranton

May 11, 2025

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Fast service , easy to make an appointment. They are always friendly, take great care of my Rav4. More

by lennydel5291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Higgins

May 13, 2025

Toyota of Scranton responded

lennydel5291, Thank you for the great feedback! We're glad to hear that scheduling was easy and that our team continues to provide fast, friendly service. We truly appreciate your trust in us to take care of your RAV4! Take care, The Service Team Toyota of Scranton

February 11, 2025

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Great dealership. Everybody there is professional, knows their stuff, and treats me with politeness and respect. I highly recommend this dealership. It's not just a More

by JEFF
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kacie Greico, Kevin Morrow , Andrew Weinberger

Feb 11, 2025

Toyota of Scranton responded

JEFF, Thank you for your thoughtful review! We’re thrilled to hear that our team’s professionalism, knowledge, and respect made your experience a great one. Your recommendation means a lot to us! We truly believe that our people make the difference, and we're grateful for the opportunity to serve you. See you next time! Warm regards, The Toyota of Scranton Team

January 18, 2025

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Only good things happen at Toyota of Scranton. I have been a return customer for years. More

by Camille
Recommend Dealer
Yes
Jan 19, 2025

Toyota of Scranton responded

Hi Camille, Wow, thank you for your loyalty and kind words! We truly appreciate you being a part of the Toyota of Scranton family. It’s always a pleasure serving you, and we look forward to many more great experiences together. See you next time! Warm regards, The Toyota of Scranton Team

January 15, 2025

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Smooth transition from sales to finance to delivery. No pressure, sales personnel knowledgeable about the product. More

by RBUTLER90
Recommend Dealer
Yes

Other Employees Tagged: Doug Stahl, Brianne Cucura, Justin Cheverez , Justin Richards

Jan 16, 2025

Toyota of Scranton responded

RBUTLER90, Thank you for your review! We're glad to hear that your experience was smooth and pressure-free. Our team takes pride in providing knowledgeable and seamless service from start to finish. We appreciate your business and hope you enjoy your new vehicle! Warm regards, The Sales Team Toyota of Scranton

January 03, 2025

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Employee Rating

Tyler Fink was a pleasure to work with on my vehicles purchase. David in the service department was very good too. More

by MDSPKC
Recommend Dealer
Yes

Other Employees Tagged: David Grieco , Tyler Fink Salesman 5 stars

Jan 03, 2025

Toyota of Scranton responded

MDSPKC, Thank you so much for your kind words! We're thrilled to hear that Tyler made your vehicle purchase a pleasure and that David in our service department provided excellent support. We'll be sure to share your feedback with them—they’ll be delighted to know they made a positive impact. If you ever need anything in the future, please don’t hesitate to reach out. Enjoy your new vehicle! Warm regards, The Sales Team Toyota of Scranton

January 01, 2025

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Employee Rating

Dealership was friendly and staff was very helpful. They even offered snacks and coffee while negotiating. More

by ROKONJR
Recommend Dealer
Yes

Other Employees Tagged: Kacie Greico, Pat Gallagher, Brian Cloud, Jordan Printz , Ryan Cali, Jake Warrington

Jan 02, 2025

Toyota of Scranton responded

ROKONJR, Thank you for your wonderful review! We're so glad to hear that you found our team friendly and helpful. We believe the little extras, like snacks and coffee, help make the experience more enjoyable. It was a pleasure working with you, and we truly appreciate your feedback. If you ever need anything, don't hesitate to reach out! Warm regards, The Toyota of Scranton Team

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