Mathew Rivera
Assistant Service Manager
DCH Wappingers Falls Toyota
1349 Route 9
Wappingers Falls, NY 12590
Dealership Experience
4 yrs, 11 mos
Industry Experience
14 yrs, 3 mos
Languages Spoken
English
698 Reviews
Write a Review698 Reviews of Mathew Rivera
May 15, 2026
I had to get warranty work done. Mathew was very responsive and accommodating. He saw all the work was completed to factory specs and setup a loaner car. Mathew was very responsive and accommodating. He saw all the work was completed to factory specs and setup a loaner car. More
Other Employees Tagged: Mathew Rivera
May 08, 2026
I like DCH Toyota because unlike most dealerships and service departments I find DCH to be honest and helpful. service departments I find DCH to be honest and helpful. More
Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Judy Deems, Lauren Fusaro
May 01, 2026
They got the job done in the time they said. Was happy with the results! Was happy with the results! More
Other Employees Tagged: Thomas Hackett
April 25, 2026
Had an appointment for oil change and tire rotation. After the multi point inspection of car, they made recommendations for additional maintenance of vehicle. They were able to do work same day. An ounc After the multi point inspection of car, they made recommendations for additional maintenance of vehicle. They were able to do work same day. An ounce of prevention worth a pound of cure. Very happy with overall experience. More
Other Employees Tagged: Mathew Rivera
April 20, 2026
I’m always impressed with my annual appointment with DCH Toyota. I am a senior citizen on the strict budget and they always make it clear what needs to be done immediately and what I can wait to have done u Toyota. I am a senior citizen on the strict budget and they always make it clear what needs to be done immediately and what I can wait to have done until next year. The person at the desk (I’m sorry I didn’t get her ) was very patient and explained everything to me. Also, they took the time to push in two panels that were sticking out of the sides of my car. I thought I had to go to an auto body shop for that so I was more than thrilled. My family keeps telling me to go to less expensive places, but to me, DCH Toyota is the only place I trust. The waiting room is comfortable and I have no problem waiting 2-3 hours there. Someone always comes out periodically with an update. It would be very easy to tell me I need unnecessary work done on my car since I am a single senior citizen with no knowledge of cars, but they never have done that. I recommend DCH Toyota highly. More
Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Lauren Fusaro
April 16, 2026
The print out for inspection mechine did not work. I have to come back regarding my state inspection that passed, for attachment of window sticker I have to come back regarding my state inspection that passed, for attachment of window sticker More
Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Judy Deems, Lauren Fusaro
March 27, 2026
Wappingers Toyota is always so professional and courteous. Love them!! I took my car to be serviced there and they were quick and thorough. courteous. Love them!! I took my car to be serviced there and they were quick and thorough. More
Other Employees Tagged: Mathew Rivera

