Mathew Rivera | Page 58

From beginning to end Wappingers Toyota was fantastic. My service rep Matt was just the same. I will def be going back for future service and our future car. Thank you My service rep Matt was just the same. I will def be going back for future service and our future car. Thank you More

by fbucc26 Verified Customer Verified Customer

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Salesperson was very kind and helpful, but I had to chase him around for updates. Being told 3 days in a row to expect a call from the finance manager and never getting that call is a little frustrating afte him around for updates. Being told 3 days in a row to expect a call from the finance manager and never getting that call is a little frustrating after having put money down for a car. More

by ACATALE Verified Customer Verified Customer

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DCH Toyota is consistently excellent in its car care AND its customer service. I have been a loyal customer for 20 years because of this. Once repairs or maintenance service is complete, the cars run good its customer service. I have been a loyal customer for 20 years because of this. Once repairs or maintenance service is complete, the cars run good as new until the next time maintenance is required. The staff who work there, especially in the service department, are knowledgeable, professional, efficient and HONEST. The car mechanics are really skilled in their work. I highly recommend DCH Wappingers Toyota. More

by JKENN42857 Verified Customer Verified Customer

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Very good service. Efficient and informative diagnosis for service to be performed. Documentation of work completed. Thank you all. Efficient and informative diagnosis for service to be performed. Documentation of work completed. Thank you all. More

by WCAPICHIONI Verified Customer Verified Customer

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Friendly and helpful. They were able to get to my car sooner then expected and fixed my issue. They were able to get to my car sooner then expected and fixed my issue. More

by Chunk Verified Customer Verified Customer

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Staff is friendly and professional. Good feedback about the services on my vehicle. Costs still too high. Good feedback about the services on my vehicle. Costs still too high. More

by bestmima Verified Customer Verified Customer

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Matthew was great, and I appreciate how thorough they were with explaining what they were doing with my vehicle. I also appreciate finally getting my tire pressure monitor system fixed! Thank you all! were with explaining what they were doing with my vehicle. I also appreciate finally getting my tire pressure monitor system fixed! Thank you all! More

by NYCdood Verified Customer Verified Customer

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Courteous, on time service, great coffee machine, comfortable waiting room, great indoor drop off, thorough. comfortable waiting room, great indoor drop off, thorough. More

by thomasturcic Verified Customer Verified Customer

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I made an appointment over the Toyota app and when I got there I was booked in fast. The rep was extra helpful and looked into warranty on my car before processing my appointment. Wait time was average unde there I was booked in fast. The rep was extra helpful and looked into warranty on my car before processing my appointment. Wait time was average under 1 hr. Waiting room spacious and good coffee. I overheard offer of a ride to a close by location for another costumer. Best thing was the text message I got from the mechanic working on my car summarizing the work completed and letting me know if they found any concerns with a visual. No concerns were found and I was out of there in a safe car. Big thanks to everyone who helped me out. More

by Albina Verified Customer Verified Customer

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Well I had a routine service and they found a problem that was covered under warranty and fixed it, also noticed my front brakes needed to be replaced. All was done in a timely and reliable manner, and a that was covered under warranty and fixed it, also noticed my front brakes needed to be replaced. All was done in a timely and reliable manner, and actually a bit less than the price I was quoted. Then as I was waiting for the service department to get finished, I had my 2018 Tacoma appraised and they gave me $30,000 with 72,000 miles at least $1000 dollars more than anyone else. So I talked with a salesman and we found a 2023 loaded Tacoma coming in. So now I just bought my new 2023 Tacoma TRD sport double cab. So once again DCH Wappingers Falls Toyota went above the last 2 dealers I’ve dealt with. And I got a new Tacoma, great job More

by rgraham460 Verified Customer Verified Customer

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