Matthew Carlson
Matthew Carlson at Rallye BMW
Refer Me

Matthew Carlson | Page 2

General Manager

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

Contact Me
4.9
370 Reviews

Hello! My name is Matt Carlson and I'm here to provide you with the best experience you've ever had. I have built great relationships with my guests over the years; putting the needs of every Guest first, and going that extra mile time and time again. As a Parts and Service Director for the dealership, I am always available for my team. I work hard to build a winning team that can help our dealership succeed. I have been a part of the auto industry for 28 years and joined Rallye BMW in 2006. In 2015, I won the Customer First Service award, two times. In my spare time, I enjoy traveling, fishing, boating, soccer, and being with my family. So far, I have been to many countries around the word and 20 US states. Working with organizations that conduct cancer research is something I have done over the years. Soccer, hockey, and swimming are some of my favorite hobbies. I am a big fan of the automotive industry, and can't wait to provide you with an exceptional service experience!

Dealership Experience

17 yrs, 10 mos

Industry Experience

36 yrs, 1 mo

4.9

370 Reviews

Write a Review

370 Reviews of Matthew Carlson

December 30, 2023

Dealership Rating
Employee Rating

Exceptional service providing me access to service from a check engine defect warning notice on a Friday and getting me into service, with a BMW loaner car on Monday morning. The car, a 12 year old BMW 335 More

by FRED_ELKIND2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2024

Rallye BMW responded

Thanks for recognizing Carol's efforts and for choosing Rallye BMW time and time again, Fred! It's great hearing your 12-year-old BMW 335xi is still running like new - see you down the road!

December 18, 2023

Dealership Rating
Employee Rating

Great service, I would highly recommend to others. Always, The best experience you can have at a dealership. More

by KBRECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2023

Rallye BMW responded

We're so glad to know you had a great experience at Rallye BMW! We strive for excellent service and appreciate your recommendation. Thank you for the review!

December 06, 2023

Dealership Rating
Employee Rating

Dennis always ensures that every visit is a great experience. Could not recommend more highly More

by aaziz0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Blanco , Dennis Deljanin

Dec 06, 2023

Rallye BMW responded

Nothing better than a five-star review! Thank you for the wonderful feedback for Dennis and Rallye BMW. Have a lovely rest of your day!

December 05, 2023

Dealership Rating
Employee Rating

I was taken on time and Chris was very nice. The maintenance was taken care of. More

by GARY@GKASSOC.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Williams

Dec 05, 2023

Rallye BMW responded

Gary, thank you for your kind words regarding Chris's expert service! We love to hear you had a 5-star Rallye BMW experience. Thank you for the great review, and see you next time!

December 02, 2023

Dealership Rating
Employee Rating

The best dealership I have ever had the pleasure of working with. I have bough and leased cars from Rallye and the experience has always been pleasant. I also have both BMWs serviced there and from t More

by zayde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2023

Rallye BMW responded

We're delighted to know that you've had such a positive experience with us at Rallye BMW, both in sales and service. Our team works hard to keep our customers informed and address any concerns promptly. We look forward to helping you find your next car when the time comes!

November 27, 2023

Dealership Rating
Employee Rating

Rallye Never fails to disappoint. The Best part of Rallye motors is the service department. More

by KBRECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2023

Rallye BMW responded

Thank you for this kind review of Rallye BMW! We appreciate your loyal business!

November 24, 2023

Dealership Rating
Employee Rating

Very professional and accommodating. I highly recommend this dealer for sales and service. Best in the business More

by Hns69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2023

Rallye BMW responded

We're so glad to know you had a positive experience with us at Rallye BMW! Thanks for recommending our sales and service and we hope to see you again down the road!

November 16, 2023

Dealership Rating
Employee Rating

Best Dealership I have ever encountered in 50+ years. Professional, clean, efficient, on-time, etc... More

by David Blatte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2023

Rallye BMW responded

David, we're delighted to know that you had such a positive experience at Rallye BMW. We strive for professionalism and efficiency in our service. Thanks for the high praise!

November 06, 2023

Dealership Rating
Employee Rating

The dealership is very clean, organized, professional. They kept me up to date of status of my car’s needs More

by ONYXFIRST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cosmo Laurino

Nov 06, 2023

Rallye BMW responded

We appreciate your feedback! It's great to know that you found our dealership clean, organized, and professional. We always aim to keep our customers updated about their car needs at Rallye BMW. Thanks for the review!

October 02, 2023

Dealership Rating
Employee Rating

Rallye BMW always provides exceptional customer service. They never miss a beat and that’s why I have been a customer for 30 years. More

by Lisanorm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

Oct 02, 2023

Rallye BMW responded

We're so grateful for your loyalty over the years! It's always a pleasure to provide you with exceptional service at Rallye BMW. Here's to many more years together!

2
...

Dealership Inventory (402 Vehicles)

new 2025 BMW X5 car, priced at $74,780
2025 BMW X5
new
Manhattan Green Metallic exterior
Automatic
All-wheel Drive
new 2024 BMW X5 car, priced at $72,630
2024 BMW X5
new
Alpine White exterior
Automatic
All-wheel Drive
new 2024 BMW 530 car, priced at $62,715
2024 BMW 530
new
Dark Graphite Metallic exterior
AWD
new 2024 BMW i7 car, priced at $131,825
2024 BMW i7
new
Carbon Black Metallic exterior
Automatic
All-wheel Drive
new 2025 BMW X5 car, priced at $70,880
2025 BMW X5
new
Alpine White exterior
Automatic
All-wheel Drive
used 2023 BMW X3 M car, priced at $71,888
2023 BMW X3 M
used
Bay Blue exterior
Automatic
All-wheel Drive