Max Caplin
Max Caplin at Crest Volvo Cars

Max Caplin | Page 3

Volvo Certified Sales Manager

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
5.0
105 Reviews

Dealership Experience

9 yrs, 8 mos

Industry Experience

9 yrs, 8 mos

Languages Spoken

English English

5.0

105 Reviews

Write a Review

105 Reviews of Max Caplin

December 27, 2025

Dealership Rating
Employee Rating

I am so grateful to have been able to work with Nash and the entire team at Crest Volvo Cars. I flew into Dallas from NYC to help my mother buy her first luxury car. I did my research prior to visiting Da More

by Parul Patel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2026

Crest Volvo Cars responded

We are absolutely thrilled to hear about the wonderful experience you and your mother had while finding her first luxury vehicle. It means so much that you chose our dealership after researching options for your visit from New York City. Nash and our team take great pride in creating a comfortable environment where customers feel at ease throughout their entire journey. We understand how important it is to have all questions answered thoroughly and to ensure we fully grasp what each customer is looking for. Your satisfaction with the deal we were able to arrange and our assistance with the trade-in process, even without the title present, demonstrates our commitment to going above and beyond. We truly value customers like you who take the time to share their positive experiences, and we are honored that you would recommend Crest Volvo Cars to your friends and family.

December 25, 2025

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This is my second car with Crest. They have always treated me very well and their customer service and experience is one of a kind! More

by Lisa Krutmeier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2025

Crest Volvo Cars responded

Thank you for choosing Crest for your second vehicle! We're thrilled that our customer service continues to exceed your expectations. Your loyalty means everything to us, and we look forward to serving you again.

December 24, 2025

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It has been an awesome experience with Crest Volvo. They truly go above and beyond for their customers. I am so glad I chose this dealership to buy my first Volvo. My salesperson Alan was amazing. I wi More

by MARISELA.LIMON91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2025

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're thrilled you chose us for your first Volvo and that Alan provided exceptional service. Your kind words mean the world to our team. We look forward to serving you again at Crest Volvo!

December 21, 2025

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This is a great dealership. Everyone from the sales staff to the business office and delivery tech were helpful, friendly and patient. More

by ejfountain
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rachael Mergott, Locke Reynolds, Mike Stock , Skye Warner

Dec 24, 2025

Crest Volvo Cars responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with our team. Your kind words mean everything to us. Thank you for choosing Crest Volvo Cars!

November 15, 2025

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I got my Volvo from Crest Volvo and had an excellent experience. The management team was transparent, efficient, and very easy to work with. The entire process was smooth and stress-free. Highly recomme More

by mrudu.9s
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Stock, Gage Rucker

Nov 25, 2025

Crest Volvo Cars responded

Thank you for sharing your wonderful experience! We're delighted our management team provided the transparency and efficiency you deserved. It's rewarding to know we made the process seamless for you. Your recommendation means the world to us, and we're grateful you chose Crest Volvo for your vehicle purchase.

November 14, 2025

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Effective Efficient &and Knowledgeable . Consistently reliable along with specific focus on quality and always customer service More

by BROOKLYNART7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Ramirez, Lyn Ford

Nov 19, 2025

Crest Volvo Cars responded

Thank you for recognizing our effectiveness, efficiency, and reliability! We take great pride in providing knowledgeable service and putting our customers first. We appreciate you sharing your positive experience.

October 16, 2025

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Everyone I dealt with was very cordial and professional. I feel they went the extra mile. More

by richtreasure
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 22, 2025

Crest Volvo Cars responded

Thank you for taking the time to share your positive experience. We are delighted to hear that our team provided you with cordial and professional service throughout your visit. It means so much to us when customers recognize the dedication our staff puts into delivering exceptional care. Your feedback about us going above and beyond truly brightens our day and motivates us to continue providing outstanding service to every customer who walks through our doors. We genuinely appreciate your trust in us and look forward to serving you again in the future.

October 08, 2025

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Employee Rating

We had a great experience working with Mike Stock! Mike worked with us in purchasing our previous XC60 car and we chose to work with him again. We chose to work with Mike again since he is very suppor More

by Ali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 13, 2025

Crest Volvo Cars responded

We are ecstatic to hear about your wonderful experience with our team! It's fantastic to know that you had such great service and chose to return to us for another vehicle purchase. We're thrilled that you found our support so helpful and appreciated the clear communication throughout your decision-making process. Having customers like you who value thorough explanations and informed choices makes our work truly rewarding. Your kind words about our staff and the dealership mean everything to us. We're honored that you continue to trust Crest Volvo Cars for your automotive needs, and we look forward to serving you for many years to come!

October 03, 2025

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Employee Rating

Jasmine was an excellent salesperson, and made the experience outstanding. This is our second car from Crest and we had a great experience both times! More

by kingeryctrs
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Locke Reynolds , Jasmine Breysacher

Oct 03, 2025

Crest Volvo Cars responded

We are elated to hear about your wonderful experience with our team and that this marks your second purchase with us. It's heartwarming to know that our sales team provided you with outstanding service and made your car buying journey so positive. Having customers like you return to us is truly rewarding and speaks to the quality of service we strive to deliver consistently. We appreciate your loyalty and trust in choosing us again for your automotive needs. Your feedback about the exceptional service you received means a great deal to our entire team.

September 27, 2025

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The team at Crest Volvo Service is excellent and I will not take my vehicle anywhere else. More

by JENNI.DENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

Crest Volvo Cars responded

We are pleased to hear about your positive experience with our service team. Your loyalty means everything to us, and we are thrilled that the quality of care you received has earned your continued trust. Knowing that you consider Crest Volvo Cars your go-to choice for vehicle service truly makes our day. We look forward to continuing to provide you with the outstanding service you deserve.

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