Melissa Tyler
Melissa Tyler at DCH Wappingers Falls Toyota

Melissa Tyler | Page 8

Service Appointment Coordinator

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.7
376 Reviews

Dealership Experience

8 yrs, 7 mos

Languages Spoken

English English

4.7

376 Reviews

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376 Reviews of Melissa Tyler

October 10, 2024

Dealership Rating
Employee Rating

Everything was great so far. Don't have to wait a long time. Always have update when you are waiting More

by Cheng Peng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2024

DCH Wappingers Falls Toyota responded

I’m glad to hear everything has been going well! It’s great that you’re getting timely updates while you wait. If you have any other feedback or questions, feel free to share!

October 08, 2024

Dealership Rating
Employee Rating

Great service at every visit, thank you! Looking forward to future visits at your dealership!! More

by stephanie.lawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2024

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you’ve had great experiences with us. We look forward to seeing you again soon! If there’s anything specific you’re looking forward to next time, let us know!

October 08, 2024

Dealership Rating
Employee Rating

Lauren my rep was exceptional. Great communication and personal attitude of all at dealership! Wow More

by movierat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2024

DCH Wappingers Falls Toyota responded

Thank you for the fantastic feedback! We’re thrilled to hear that Lauren provided exceptional service and that you felt welcomed by our team. We take pride in creating a positive experience for our customers. We hope to see you again soon!

October 08, 2024

Dealership Rating
Employee Rating

I came in for a tire rotation. It was fast and easy. Thank you for your awesome service More

by Enoller
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2024

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re glad to hear that your tire rotation was fast and easy. Our team is always here to provide you with great service. We look forward to seeing you again!

October 08, 2024

Dealership Rating
Employee Rating

Don’t trust what they say Since they tried selling me 600 dollars for brakes that I didn’t need it’s hard trusting them going forward More

by DEVRU5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 09, 2024

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

October 07, 2024

Dealership Rating
Employee Rating

Bery good atención excelente personal very good cervicis end if you credit es daw they main hi More

by lidiaroquequijad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

DCH Wappingers Falls Toyota responded

¡Gracias por tu comentario! Nos alegra saber que recibiste una atención excelente y que nuestro personal te brindó un buen servicio. Si tienes preguntas sobre tu crédito o necesitas más asistencia, no dudes en contactarnos. ¡Esperamos verte de nuevo pronto! 🌟🚗

September 30, 2024

Dealership Rating
Employee Rating

Great job, and very professional; , and attentive; customer service outstanding;attention to detail, and couryess More

by beautifulloveyvette78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

DCH Wappingers Falls Toyota responded

We truly appreciate your kind words! It’s great to hear that you experienced outstanding customer service and attention to detail. We strive to provide a professional and courteous environment for all our customers. Thank you for your support!

September 29, 2024

Dealership Rating
Employee Rating

Very professional from time I drove into garage till service was done and I retrieved my car and left More

by BSULLIVAN51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're delighted to hear that you had a professional experience from start to finish. We look forward to serving you again!

September 26, 2024

Dealership Rating
Employee Rating

I bought my car here and have it serviced here as well. They are very courteous and professional. More

by LUIGI.BENIGNI9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2024

DCH Wappingers Falls Toyota responded

Thank you for your continued trust in us! We're glad to hear you've had such positive experiences with both our sales and service teams. We appreciate your support!

September 25, 2024

Dealership Rating
Employee Rating

Very good service and did all the little extras on top of inspection and courtesy was great More

by JER72787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Mathew Rivera

Sep 25, 2024

DCH Wappingers Falls Toyota responded

We’re thrilled to hear you had a great experience! Our team always strives to go the extra mile for our customers. Thank you for your feedback!

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