Michael Ehrlich | Page 3

Excellent as always. Timely and efficient in his work. Pick up went smoother and professiinal Timely and efficient in his work. Pick up went smoother and professiinal More

by mjc19n Verified Customer Verified Customer

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I was given excellent service by salesman Michael Ehrlich. It was a seamless experience from start to finish. I was in my new car within 24 hours. Ehrlich. It was a seamless experience from start to finish. I was in my new car within 24 hours. More

by FREIREINC Verified Customer Verified Customer

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Very professional warm environment. Cars are placed in an organized way. Great location easy parking organized way. Great location easy parking More

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Unfortunately this was the WORST buying experience I have ever had! I drove 6 hours from NYS to purchase my vehicle in NJ in August. I requested my vehicle be registered in TX at my 2nd residence. This NEVER ever had! I drove 6 hours from NYS to purchase my vehicle in NJ in August. I requested my vehicle be registered in TX at my 2nd residence. This NEVER happened. My temporary NJ plate expired and the General Manager offered no solution but told me it was fine for me to keep driving, and sent me a letter to show police should I be stopped. Well I was stopped and ticketed for driving an unregistered vehicle in NYS. I reached back out to the dealership and was told that this is MY fault. Subsequently, I had to rent a vehicle in order to continue with my Thanksgiving plans. The dealership did not offer to write a letter to the NYS court, part for the ticket, or the cost of my rental car. POOR CUSTOMER SERVICE! It appears they were ONLY interested in the sale and could care less about having integrity, REAL customer service and communication skills. I WILL NEVER PURCHASE FROM HERE AGAIN! More

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Everyone was great ! Customer service was excellent !!! I look forward to being apart of the Benz fam !!! I look forward to being apart of the Benz fam !!! More

by TRENDYDECOR365 Verified Customer Verified Customer

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Great dealership and I love my salesman Mike Erlich! There was a slight issue with the vehicle that Mike and the Sales Manager resolved the same day. Great service! There was a slight issue with the vehicle that Mike and the Sales Manager resolved the same day. Great service! More

by LESLIE1059 Verified Customer Verified Customer

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Purchased a CPO 2018 GLE43 . I purchased the vehicle as I was assured it was in perfect condition. On that assurance I didn't haggle on the price. I picked the vehicle up in the rain. When I looked at it for was assured it was in perfect condition. On that assurance I didn't haggle on the price. I picked the vehicle up in the rain. When I looked at it for the first time in daylight I noticed the drivers side door was damaged, and repaired poorly. I brought this to the attention of my salesman, I then brought the car back in and the CPO sales manager agreed the repair wasn't up to CPO standards. I brought the car back in to drop off at the body shop. After a week I picked it up it was again raining and it appeared ok,. On the way home I noticed that the repair wasn't up to standards. It was once again repaired poorly with body filler. During this process I went to two other Mercedes certified body shops and was told that the only way to repair it properly was to replace the door skin. I told them this when I dropped it off to be repaired, and even showed them a repair estimate stating that. I was told 'don't worry we will make it right' Well they haven't. I live 110 miles from the dealership and this took a total of 4 trips to get to this point. All I want them to do is fix it properly, is that asking too much? My only recourse is to now file a complaint against the dealership and get it fixed myself. I would be very careful buying any vehicle from this dealership. More

by KB2M Verified Customer Verified Customer

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working with Michael was easy and straight forward and he even got the car delivered to my home. everything was as discussed and expected. nice easy experience even got the car delivered to my home. everything was as discussed and expected. nice easy experience More

by DEEP1165 Verified Customer Verified Customer

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Benzel - Bush is the greatest car dealership that I have been to in buying a car. The service is outstanding, and all workers that I have encountered are excellent in customer service. The workers are alway been to in buying a car. The service is outstanding, and all workers that I have encountered are excellent in customer service. The workers are always courteous and kind, and keep you well informed about the service being done to your vehicle. The waiting time is less and if the company know your car may need to remain at the service department, a loaner car is available to prevent any inconvenience. I would never buy another car from any other company. I love this place. More

by BROWNJOANN0718 Verified Customer Verified Customer

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Michael went out of his way to help us in every way possible! So lucky to have him as our sales person.. His commitment to service excellence can not be surpassed! possible! So lucky to have him as our sales person.. His commitment to service excellence can not be surpassed! More

by ELENIK Verified Customer Verified Customer

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