Michael Hampton
Michael Hampton at Toyota of Cleveland

Michael Hampton | Page 4

Service Advisor

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

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4.9
68 Reviews
4.9

68 Reviews

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68 Reviews of Michael Hampton

July 15, 2026

Dealership Rating
Employee Rating

Always a great experience. Always a great experience every time I visit this dealership. I don't do anywhere else because their service is second to none. More

by markchandool
Recommend Dealer
Yes

Other Employees Tagged: Michael Hampton

Jul 15, 2026

Toyota of Cleveland responded

Michael and our service team appreciate your loyalty and are thrilled that every visit has been outstanding. Thank you for trusting us with your Camry’s service. Justin Chretien General Sales Manager 423-664-9715

July 15, 2026

Dealership Rating
Employee Rating

Customer service was absolutely fantastic! Definitely will be returning for services in the future. They took great care of me. More

by misscaris1108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2026

Toyota of Cleveland responded

Hi Caris! We are thrilled to hear that you had a fantastic experience with our team! We look forward to serving you again in the future at Toyota of Cleveland!

July 14, 2026

Dealership Rating
Employee Rating

Easy check-in, pleasant staff, even came around in the waiting area asking if we wanted anything to drink while we waited. Service was timely and checkout was simple and quick. More

by IronMike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2026

Toyota of Cleveland responded

Hi Mike, we're pleased to hear our team took great care of you during your recent visit. Thanks for choosing Toyota of Cleveland and for sharing your positive experience with us!

July 06, 2026

Dealership Rating
Employee Rating

They do not have a shuttle service. I dropped my van off the morning before my scheduled recall service, (because of transportation challenges) and they called me around 4 to tell me it More

by Gramvan
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angelia Caronia

Jul 07, 2026

Toyota of Cleveland responded

Thank you for choosing Toyota of Cleveland and for sharing your feedback. While we’re glad your van was ready ahead of schedule, we apologize for any transportation inconvenience. We look forward to delivering an even better experience next time!

July 03, 2026

Dealership Rating
Employee Rating

Very helpful Friendly, quick,made sure I understood b how to operate my touch screen. More

by mcsportstv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angelia Caronia

Jul 03, 2026

Toyota of Cleveland responded

Thank you for the five-star rating. We’re glad our service team was friendly, prompt and took the time to help you feel confident using your Toyota RAV4 Prime’s touchscreen. Justin Chretien General Sales Manager 423-664-9715

June 25, 2026

Dealership Rating
Employee Rating

Michael was very upfront with me on how long I would have to wait for them to complete the recall on my vehicle. He was very adamant about updating me when there was a change in time from what he previously More

by PMADAMS19
Recommend Dealer
Yes

Other Employees Tagged: Michael Hampton

Jun 25, 2026

Toyota of Cleveland responded

Thank you for sharing your thoughts. We’re happy that Michael proactively updated you on the recall timeline and helped make the wait more comfortable. We appreciate having had the chance to service your Toyota RAV4. Justin Chretien General Sales Manager 423-664-9715

June 25, 2026

Dealership Rating
Employee Rating

Quality work the dealership communicated the cost and did Quality work on my Toyota camery. More

by Wesley ledford
Recommend Dealer
Yes

Other Employees Tagged: Michael Hampton

Jun 25, 2026

Toyota of Cleveland responded

We’re pleased Michael and our service team communicated costs transparently and provided quality work on your Toyota Camry Hybrid. Thank you for sharing your experience. Justin Chretien General Sales Manager 423-664-9715

June 22, 2026

Dealership Rating
Employee Rating

Everyone and I mean everyone at Toyota of Cleveland I came across were polite considerate and very friendly. Service on my car was fast and satisfying. More

by sogwap0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angelia Caronia, Alison Smith

Jun 22, 2026

Toyota of Cleveland responded

Reading how Angelia, Michael, and Alison greeted you with such politeness and care made our day. We’re glad your Toyota Crown Signia received efficient and thorough service. Thank you for sharing your feedback. Justin Chretien General Sales Manager 423-664-9715

June 18, 2026

Dealership Rating
Employee Rating

1.5 hours for an oil change and tire rotation with an appointment? Wait time too long. I can have it done elsewhere next time for the same price faster. More

by RandyR
Recommend Dealer
Yes

Other Employees Tagged: Michael Hampton

Jun 18, 2026

Toyota of Cleveland responded

Thank you for taking the time to share your feedback with us, Randy. We apologize for the long wait and will share your comments with our team. We hope you will give us another opportunity to serve you and demonstrate our commitment to great customer service. Justin Chretien General Sales Manager 423-664-9715

June 14, 2026

Dealership Rating
Employee Rating

Easy communication and friendly. Also got a Law Enforcement discount which was very unexpected and much appreciated. More

by Bradleycolbaugh
Recommend Dealer
Yes

Other Employees Tagged: Michael Hampton

Jun 14, 2026

Toyota of Cleveland responded

We’re glad communication for your Toyota 4Runner service was smooth and that our team was friendly. Michael is delighted to know the law enforcement discount was a pleasant surprise. Thank you for choosing us for your service needs. Justin Chretien General Sales Manager 423-664-9715

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