Michael Schmidt

The experience was wonderful from initial contact to completion. Mike Urbania was great to work with and provided all the details required to close the deal. They had exactly the Lincoln Nautilus we w completion. Mike Urbania was great to work with and provided all the details required to close the deal. They had exactly the Lincoln Nautilus we wanted and are a repeat Customer from Kansas. Also, enjoyed working with Mike Schmidt in Contracts as well. We'll be back! More

by Roger Smeltzer Sr Verified Customer Verified Customer

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I was able to get an oil change on very short notice, and from the moment I arrived at Klaben Ford I was treated with very friendly service. The work was done quickly, and I was given information on the trea from the moment I arrived at Klaben Ford I was treated with very friendly service. The work was done quickly, and I was given information on the tread remaining on my tires. Thanks to all! More

by toddwigton Verified Customer Verified Customer

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Everyone was friendly and helpful, no pressuring. Stood behind their warranty without question. Five star. Stood behind their warranty without question. Five star. More

by APHUMMEL Verified Customer Verified Customer

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Best customer service around. Polite and very attentive to you and your vehicle needs. Will use again! Polite and very attentive to you and your vehicle needs. Will use again! More

by JARED.SHINA Verified Customer Verified Customer

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Everyone at Klaben Ford/ Lincoln is fantastic from Sales to Management to Service. We would not go anywhere else when looking for a vehicle. Service for my Bronco was excellent when the oil needed changed to Management to Service. We would not go anywhere else when looking for a vehicle. Service for my Bronco was excellent when the oil needed changed, recall & the works. Mohammad was very respectful & helpful. More

by webber4sure Verified Customer Verified Customer

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Mike Urbania was extremely helpful and knowledgeable. He made purchasing this vehicle and driving it a great experience. He made purchasing this vehicle and driving it a great experience. More

by OZZIEJL Verified Customer Verified Customer

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Having to do anything with your car can be so daunting, but after heading over to Klaben, that weight was quickly taken off my shoulders. Not only was everyone extremely personable and friendly, but being but after heading over to Klaben, that weight was quickly taken off my shoulders. Not only was everyone extremely personable and friendly, but being met with respect during any and every interaction made the experience 100% better; everyone made sure I was good and taken care of throughout every step. I didn't feel swayed or pressured; they listened to my concerns and provided me with an amazing car! They will take care of you and make sure you leave way better off than you came in! More

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I was treated with respect and there was no aggressive sales rhetoric used. Also never felt pressure to decide to purchase a car. I told Chuck I needed to go home & look at my finances and there was no sales rhetoric used. Also never felt pressure to decide to purchase a car. I told Chuck I needed to go home & look at my finances and there was no push back. I would/will be doing business with Klabens again More

by jlmd19 Verified Customer Verified Customer

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Everyone was very courteous and pleasant and very nice to work with. We had a very good experience with everyone. work with. We had a very good experience with everyone. More

by AJBISH2021 Verified Customer Verified Customer

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Excellent customer service. From the moment I stepped out of my car, they focused on the customer needs Vs the transaction. Of a sale accent quality service throughout the entir From the moment I stepped out of my car, they focused on the customer needs Vs the transaction. Of a sale accent quality service throughout the entire process. More

by IDFELIX Verified Customer Verified Customer

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