Michael Schmidt

Having to do anything with your car can be so daunting, but after heading over to Klaben, that weight was quickly taken off my shoulders. Not only was everyone extremely personable and friendly, but being but after heading over to Klaben, that weight was quickly taken off my shoulders. Not only was everyone extremely personable and friendly, but being met with respect during any and every interaction made the experience 100% better; everyone made sure I was good and taken care of throughout every step. I didn't feel swayed or pressured; they listened to my concerns and provided me with an amazing car! They will take care of you and make sure you leave way better off than you came in! More

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I was treated with respect and there was no aggressive sales rhetoric used. Also never felt pressure to decide to purchase a car. I told Chuck I needed to go home & look at my finances and there was no sales rhetoric used. Also never felt pressure to decide to purchase a car. I told Chuck I needed to go home & look at my finances and there was no push back. I would/will be doing business with Klabens again More

by jlmd19 Verified Customer Verified Customer

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Everyone was very courteous and pleasant and very nice to work with. We had a very good experience with everyone. work with. We had a very good experience with everyone. More

by AJBISH2021 Verified Customer Verified Customer

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Excellent customer service. From the moment I stepped out of my car, they focused on the customer needs Vs the transaction. Of a sale accent quality service throughout the entir From the moment I stepped out of my car, they focused on the customer needs Vs the transaction. Of a sale accent quality service throughout the entire process. More

by IDFELIX Verified Customer Verified Customer

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This was easily the best and most pleasant experience I have ever had when purchasing a vehicle. They handled everything with ease, I felt like I barely had to do anything. They listened to what I wanted, have ever had when purchasing a vehicle. They handled everything with ease, I felt like I barely had to do anything. They listened to what I wanted, my concerns, and addressed everything promptly. I trusted their knowledge and expertise and whole-heartedly believe they wanted the absolute best for me. I will go back probably forever. :) I'll be recommending them to everyone I know. More

by trizzi Verified Customer Verified Customer

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Very pleased kept me up to date on the situation and got everything fixed up everything fixed up More

by GDJ95 Verified Customer Verified Customer

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Talked to Michael and he helped me out right away and put me with Stacey the salesperson...she along with everyone else i talked to and dealt with was very friendly and helpful...I would definitely recommend me with Stacey the salesperson...she along with everyone else i talked to and dealt with was very friendly and helpful...I would definitely recommend this dealership More

by SNUFFY_73 Verified Customer Verified Customer

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I had a good shopping and buying experience at Klaben Ford of Warren with Gilbert (sales) and Mike (finance). The process was easy and communication was responsive and clear. Ford of Warren with Gilbert (sales) and Mike (finance). The process was easy and communication was responsive and clear. More

by JANDJ Verified Customer Verified Customer

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This dealership is absolutely the best. They make you feel welcome like family, they go out of their way to earn your trust and loyalty to keep coming back. They are professional, knowledge They make you feel welcome like family, they go out of their way to earn your trust and loyalty to keep coming back. They are professional, knowledgeable, helpful in every way, genuinely nice and trustworthy. Each time we’ve purchased a car they have everything ready when we arrive, our beautiful new vehicle is clean and ready for pick up, the salesperson ready to go over all the vehicle details and phone set up, technology review, the paperwork and financing ready to be signed, the process is so easy and seamless. More

by plguardado Verified Customer Verified Customer

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Klaben Ford showroom was clean and inviting. The sales staff was polite and professional. Their inventory had many vehicles to choose from. I was able to find a vehicle that met my needs and bud The sales staff was polite and professional. Their inventory had many vehicles to choose from. I was able to find a vehicle that met my needs and budget. I would recommend Klaben Ford to anyone looking for a new Ford to stop in and look around. More

by NewFord1 Verified Customer Verified Customer

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