Michael Uzl II | Page 3

I have been a Klaben Ford customer for quite some time now, and have always been given top rate service and consideration. Tim Sterling is like family and goes far above and beyond to make sure I get the now, and have always been given top rate service and consideration. Tim Sterling is like family and goes far above and beyond to make sure I get the best deal possible. More

by kasmith56 Verified Customer Verified Customer

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Amazing customer service from start to finish. From test drive to purchase through the financing process everyone was friendly and provided excellent customer service. The process was made simple From test drive to purchase through the financing process everyone was friendly and provided excellent customer service. The process was made simple and quick. Thank you Klaben!! More

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Very Friendly, Did not feel like I was being pressured for an extras. I would come back for next car. for an extras. I would come back for next car. More

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Great experience. Tyler and Mike were very knowledgeable and friendly salesman. No high pressure sales. Tyler and Mike were very knowledgeable and friendly salesman. No high pressure sales. More

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I felt very comfortable throughout the process. In the beginning with the initial test drive, there were no pressure tactics. When I came back to purchase, the process was smooth and efficient. In the beginning with the initial test drive, there were no pressure tactics. When I came back to purchase, the process was smooth and efficient. More

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Everyone I encountered was friendly, welcoming and helpful. I purchased my 2020 Corsair and leased a 2023 Corsair. The service department made certain the recalls were taken care of on my 2020 before helpful. I purchased my 2020 Corsair and leased a 2023 Corsair. The service department made certain the recalls were taken care of on my 2020 before I purchased it. More

by C. Carter Verified Customer Verified Customer

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Absolutely fantastic service and assistance with quick responses. I had been on the hunt for the perfect certified used ford f150 and this led me to Klaben Ford. I had to travel from Florida to Ohio to pi responses. I had been on the hunt for the perfect certified used ford f150 and this led me to Klaben Ford. I had to travel from Florida to Ohio to pick this vehicle up and it could not have gone more smoothly. Mike and Louis were huge helps in getting me through the time consuming stuff quickly and efficiently. While Jen in the finance department was very kind and patient when it came to explaining my payments and warranty information. All around fantastic service and very grateful for their help in finding my perfect truck! More

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We’ve bought several vehicles from Klaben now. They’re extremely friendly, respond to my concerns in a timely manner (no matter how small), and always exceed expectations. They never give me crazy They’re extremely friendly, respond to my concerns in a timely manner (no matter how small), and always exceed expectations. They never give me crazy looks when I have specific requirements that may be out of the ordinary for the average buyer. They simply find the answer to my questions without asking why or replying that they don’t know the answer. We’ve visited several other Ford dealerships and refuse to go anywhere else! More

by Laura B Verified Customer Verified Customer

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At lease buy out, we were told of a $500 charge. When we questioned this, our salesman said that Ford charges this for some reason not explained. Also, after buying the Certified warrantee we were When we questioned this, our salesman said that Ford charges this for some reason not explained. Also, after buying the Certified warrantee we were then pressured to buy another extended warrantee when we were filling out the final paperwork with Denise Miller. We find this objectionable. Tom and Sue Watson More

by tomphoto25 Verified Customer Verified Customer

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What a great experience ! Mike Uzl was very helpful got me in he perfext car for me will definitely go back to him when im looking for a upgrade down the line would recommend Mike Uzl was very helpful got me in he perfext car for me will definitely go back to him when im looking for a upgrade down the line would recommend for everyone looking for a new/used car More

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