Michael Uzl II
Michael Uzl II at Klaben Ford Lincoln
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Michael Uzl II | Page 4

Sales & Leasing Consultant

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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4.9
224 Reviews

Dealership Experience

5 yrs, 1 mo

Industry Experience

5 yrs, 1 mo

4.9

224 Reviews

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224 Reviews of Michael Uzl II

July 17, 2023

Dealership Rating
Employee Rating

Klaben always goes above and beyond with their excellent customer service. I feel they put their customers first. It's definitely worth the drive for me! More

by adietz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Brandvold

July 16, 2023

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Mike was very professional and courteous. Very knowledgeable on the car. This was our first time at Klaben and we were very impressed on everything. We will definitely recommend Klaben and Mi More

by Randy and Lori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Sterling , Denise Miller

July 14, 2023

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Mike and Taylor were super awesome. Not the first vehicle I have bought here and certainly will not be the last. Klaben, Ford rocks!!!!!!! is More

by Ballanb
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Kline, Angela Mazzagatti

July 10, 2023

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I recommend everyone I know to come here when they are looking for a car And there's no other dealership I would buy a car from. More

by thewheeldude6868
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 06, 2023

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Employee Rating

Mike was above and beyond helpful. From the first call to driving off the lot everything was seamless and really pleasant. Will recommend Mike in the future. More

by jonzes00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Denise Miller

July 04, 2023

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This is our second used CPO vehicle we purchased from Klaben. Mike Uzl II was our salesperson both times and he made purchasing the vehicle a great experience. He delivered the vehicle with Louis. Louis More

by isafrin
Recommend Dealer
Yes

Other Employees Tagged: Louis Polos, Douglas Lewin

June 28, 2023

Dealership Rating
Employee Rating

Mike,BoAllen,Rosco and Denise were so wonderful to work with! They were very respectful and kind. I was able to take my time deciding and discussed many options. Bo Allen went out of his way to help me mak More

by AMG368
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Roscoe Woodberry, Christine Klaben, Bo Stewart , Denise Miller

June 09, 2023

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Employee Rating

They did a great job making the buying process easy and I am very pleased with Mike and Christine. More

by Pat O
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Christine Klaben , Denise Miller

June 09, 2023

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Employee Rating

Awesome experience great service timely and Luke was a very good salesperson who got me what I wanted for what I could afford More

by Joshdozanti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luke Deegan

May 30, 2023

Dealership Rating
Employee Rating

Try and force you into financing with Ford motor company - When I explained I would be bringing checks from the bank kept telling me couldn’t accept outside financing - I couldn’t understand how cash from t More

by trgfrog22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Roscoe Woodberry , Shea Miller

May 31, 2023

Klaben Ford Lincoln responded

Troy, Thank you for taking the time to share the details of your recent experience at Klaben Ford Lincoln in Kent. Your candid feedback is important because we recognize that in order to truly be customer driven, we must listen to feedback like yours and hold ourselves accountable. I sincerely apologize for our shortcomings that created the frustration and angst for you. No excuses. We failed. It's now my responsibility to incorporate your important feedback into counselling and training with Roscoe and other Team Members. Please know that all Klaben Team Members have the resources and training to avoid situations like this which makes your comments expecially frustrating for me. I am truly sorry you bore the brunt of our collective failures. Thank you as well for the kind words regarding Shea. Your positive comments will be shared with Shea and the team. I welcome the opportunity to continue the conversation and personally apologize at your convenience. Rich Klaben, 330.673.3139 ext 308.

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