I have been at Klaben for over 28 years, because Klaben lets me take care of my customers. Your total satisfaction is my goal. I started my career here as a technician then shop foreman, and for the last 12 years as a Master Certified Service Advisor. Twice in the last 6 years I’ve been fortunate to be ranked #1 amongst service advisors in the Pittsburgh region. I take a lot of pride in being honest and fair to everyone. I provide the highest level of technical expertise in every area from the latest technology to the best replacement tires for your vehicle. My goal is building a relationship that lasts a lifetime. Stop by and say hi! 330-673-3139 ext 216
Read moreDealership Experience
34 yrs, 1 mo
Industry Experience
40 yrs
Specialties & Trainings
Lincoln and Ford Master Certified Service Advisor
1,036 Reviews
Write a Review1036 Reviews of Mike Brandvold
August 13, 2019
Mike is great Mark listened to our story as to what was wrong with our car. He first hand troubleshooted the problem, and then had the repair executed promptly and Mark listened to our story as to what was wrong with our car. He first hand troubleshooted the problem, and then had the repair executed promptly and properly. More
August 11, 2019
Great service After buying our car at a different dealer we returned for service to Klaben. We appreciate the great service. Mike takes great care of us! After buying our car at a different dealer we returned for service to Klaben. We appreciate the great service. Mike takes great care of us! More
Other Employees Tagged: Joe French
August 07, 2019
Klaben Ford Nice dealership to work with. I would recommend them. They have a very large selection of cars and trucks to choose from. Keep up the good work. Nice dealership to work with. I would recommend them. They have a very large selection of cars and trucks to choose from. Keep up the good work. More
Other Employees Tagged: Christine Klaben , Andy Bellian, Terry Colbert
August 03, 2019
Great experience! Chris Moldas walked us through trading in our lease and purchasing a brand new Ranger pick up truck. Chris made our experience stress free and actuall Chris Moldas walked us through trading in our lease and purchasing a brand new Ranger pick up truck. Chris made our experience stress free and actually enjoyable. We have been Klaben Ford Kent customers for well over 20 years and their service is absolutely outstanding!!! Everyone there is so friendly and helpful. Thank you, Ross and Heather More
Other Employees Tagged: Chris Moldas, Jennifer Bowen
August 03, 2019
Kept working until it was completely fixed "Repairs" got complicated, but the staff kept me in "loaners" , and kept me posted as to what was going on. Staff was committed to having everything d "Repairs" got complicated, but the staff kept me in "loaners" , and kept me posted as to what was going on. Staff was committed to having everything done right. More
Other Employees Tagged: Tom Alcorn
August 02, 2019
Total professionals Arrived at Service Dep’t for 9am Saturday appt, which was moved back at Klaben’s request from 8:10 due to scheduling conflict. Since we were able to Arrived at Service Dep’t for 9am Saturday appt, which was moved back at Klaben’s request from 8:10 due to scheduling conflict. Since we were able to accommodate the change in schedule Klaben offered to pick up tab for oil change/tire rotate. Unexpected but totally appreciated! They called us the day before to ask so it was no big deal. I was greeted quickly by Mike Brandvold who asked if there was anything else to look at besides the scheduled work. My wife noticed what appeared to be unusual wind noise coming from inside car while traveling at highway speeds. After the oil change which was done quickly Mike sent an associate and me on the road to attempt to pinpoint the source without much success. We were out for probably 30 minutes. Steve (I believe) was very patient and helpful although we will need to come back so my wife can better explain the sound. I interacted with maybe 4 different associates and all genuinely very friendly. Way to go Klaben. More
July 28, 2019
2019 F150 XLT Once again, Dave Mott and Christine Klaben we’re spot-on! We got exactly the vehicle we wanted and the delivery process was easy. We always enjoy comi Once again, Dave Mott and Christine Klaben we’re spot-on! We got exactly the vehicle we wanted and the delivery process was easy. We always enjoy coming to Klaben to get our new vehicles. Klaben Ford has our business for good! Even if we have to travel 1200 miles, Richard Klaben always makes it worth the trip! We are customers for life. More
Other Employees Tagged: Mona Crooks, Joe French, Richard Klaben, Carl Bujorian, Christine Klaben , Dave Mott
July 25, 2019
Great Repairs With Much Assistance Repairs were done with great care. Much assistance was done with knowledge to avoid expensive repair modes. (Contacts within a light combo were corr Repairs were done with great care. Much assistance was done with knowledge to avoid expensive repair modes. (Contacts within a light combo were corrected without need of expensive combo replacement. Minimum brake repairs / replacements were done instead of complete system replacement.) More
July 24, 2019
New vehicle maintenance. Great staff who were extremely helpful and knowledgeable. From reception to the time I received my vehicle, I was made to feel important. I will con Great staff who were extremely helpful and knowledgeable. From reception to the time I received my vehicle, I was made to feel important. I will continue to use Klaben Ford for my maintenance and sales needs. More
Other Employees Tagged: Christine Klaben
July 23, 2019
Always amazing service! Went in for a recall and ended up getting informed of a few things the other company missed. Love the guys in the service department! Went in for a recall and ended up getting informed of a few things the other company missed. Love the guys in the service department! More
Other Employees Tagged: Joe French , Mario Palomba

