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Mike Brandvold
1,036 Reviews
I have been at Klaben for over 28 years, because Klaben lets me take care of my customers. Your total satisfaction is my goal. I started my career here as a technician then shop foreman, and for the last 12 years as a Master Certified Service Advisor. Twice in the last 6 years I’ve been fortunate to be ranked #1 amongst service advisors in the Pittsburgh region. I take a lot of pride in being honest and fair to everyone. I provide the highest level of technical expertise in every area from the latest technology to the best replacement tires for your vehicle. My goal is building a relationship that lasts a lifetime. Stop by and say hi! 330-673-3139 ext 216
Read moreDealership Experience
34 yrs, 1 mo
Industry Experience
40 yrs
Specialties & Trainings
Lincoln and Ford Master Certified Service Advisor
1,036 Reviews
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1036 Reviews of Mike Brandvold
May 10, 2018
A/C repair I have dealt with Mike almost from the time I purchased my vehicle 9 years ago and I find him very knowledgeable and I can depend he will give me the I have dealt with Mike almost from the time I purchased my vehicle 9 years ago and I find him very knowledgeable and I can depend he will give me the best deal possible More
by LWENIG
Verified Customer
May 08, 2018
Engine Light On Trouble codeP0430. They replaced catalytic converter and spark plugs. 2012 F150 only had 34,500 on it.I hope my low milage driving habits do not cause Trouble codeP0430. They replaced catalytic converter and spark plugs. 2012 F150 only had 34,500 on it.I hope my low milage driving habits do not cause future problems. More
by EPALMER4
May 07, 2018
Long time customer - great service! I am a longtime Klaben customer because of attention to quality customer relations. Service is always the highest professional quality. I have purcha I am a longtime Klaben customer because of attention to quality customer relations. Service is always the highest professional quality. I have purchased many cars at Klaben, and the experience is always professional. More
by Paul 3
Other Employees Tagged: Richard Klaben, Jennifer Bowen , Terry Baughman, Dave Mott, Kyle Sott
May 06, 2018
2018 Truck Failed I picked up a new 2018 F150 and got home about 3:30PM, when I went out at 10:45PM to head for work the truck would not fire, cranked ,but would not st I picked up a new 2018 F150 and got home about 3:30PM, when I went out at 10:45PM to head for work the truck would not fire, cranked ,but would not start.. The next morning I called Roadside, they dispatched a Tow, we were able to get the truck to start after some time and the driver followed me to the dealership. The Driver also witnessed the truck not starting normally. Klaben got me a rental and took their time to diagnose and fix the issue with the truck. They were able to fix the issue and convinced me that the truck was good to go! 2 weeks later the truck seems to be fine! More
by RVLEBEAU
Other Employees Tagged: Roscoe Woodberry, Tom Alcorn , Tim Casto
May 04, 2018
Easy and Fun to work with! Always easy to work with had to cancel the week before but they got me in the next week and my wife dropped the truck off and they brought her home in Always easy to work with had to cancel the week before but they got me in the next week and my wife dropped the truck off and they brought her home in a Flex which she always wanted to try out. Too big for her but she had fun with the driver too. More
by charharley
Other Employees Tagged: Kim Wolfram , Terry Baughman, Terry Colbert
May 03, 2018
Very good experience! I was very happy with not only the service but the overall attentiveness and friendliness of the entire staff! I will return for all my service and pu I was very happy with not only the service but the overall attentiveness and friendliness of the entire staff! I will return for all my service and purchases. More
by Dnacarter
Other Employees Tagged: Doug Carter, Terry Colbert
April 30, 2018
Klaben does it again Roscoe did a great job helping me with my new lease. Took all the time I needed to explain everything and get the best deal around! Had an issue wit Roscoe did a great job helping me with my new lease. Took all the time I needed to explain everything and get the best deal around! Had an issue with the new F150 and the Klaben "Family" took care of it right away, Mike Brandvold facilitated the repair and once again did a great job! KUDOS Mike and thanks for taking the time to explain the work done and why. They said they would follow up the following Monday, and I received calls from both Tim the Sales Mgr and Tom the Service Manager ON MONDAY! More
by RVLEBEAU
Other Employees Tagged: Roscoe Woodberry, Tom Alcorn, Christine Klaben , Tim Casto
April 27, 2018
Professional & Personable The staff was efficient and friendly as always. They make returning an easy decision “ yes” I’ve been a long time customer, and I intend to continue d The staff was efficient and friendly as always. They make returning an easy decision “ yes” I’ve been a long time customer, and I intend to continue doing business with this dealership in the future. More
by IMSANDYZ
Other Employees Tagged: Mona Crooks, Joe French , Kyle Sott
April 26, 2018
Great Service I went for a scheduled oil change. Mike Brandvold told me about two Safety Recall notices that should be completed and I agreed. When the Srvice Depar I went for a scheduled oil change. Mike Brandvold told me about two Safety Recall notices that should be completed and I agreed. When the Srvice Department attempted to rotate my tires it was discovered my lug nuts were rusted. Mike Brandvold shared with me the problem encountered and offered options. I agreed the best option was to replace the lug nuts. mike saved some of the lug nuts to show me how rusted they were. More
by jokolo
