Mike Brandvold
Mike Brandvold at Klaben Ford Lincoln

Mike Brandvold | Page 79

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
4.9
1,036 Reviews

I have been at Klaben for over 28 years, because Klaben lets me take care of my customers. Your total satisfaction is my goal. I started my career here as a technician then shop foreman, and for the last 12 years as a Master Certified Service Advisor. Twice in the last 6 years I’ve been fortunate to be ranked #1 amongst service advisors in the Pittsburgh region. I take a lot of pride in being honest and fair to everyone. I provide the highest level of technical expertise in every area from the latest technology to the best replacement tires for your vehicle. My goal is building a relationship that lasts a lifetime. Stop by and say hi! 330-673-3139 ext 216

Dealership Experience

34 yrs, 1 mo

Industry Experience

40 yrs

Specialties & Trainings

Lincoln and Ford Master Certified Service Advisor

4.9

1,036 Reviews

Write a Review

1036 Reviews of Mike Brandvold

April 25, 2018

Dealership Rating
Employee Rating

Klaben service consistently exceeds expectations. The staff at Klaben service were courteous and professional. The vehicle was promptly checked in and moved to the service area. The waiting area was More

by BUCKEYEAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kim Wolfram , Carli Ramage

April 16, 2018

Dealership Rating
Employee Rating

Excellant service. This is my car's family. Klaben has always serviced my cars. I find the service staff to be very professional, courteous and knowledgeable. I feel very comfortable when bri More

by jjcharton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks, Joe French, Carl Bujorian , Doug Carter

April 14, 2018

Dealership Rating
Employee Rating

Best dealership A great dealership with amazing service. They listen you and do not rush or push to get a sale. Chris in sales and Mike in service are who I go throug More

by D Elrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Moldas

April 13, 2018

Dealership Rating
Employee Rating

Quick and Easy Great service and caring people that not only service the vehicle for you but also explain the reasons for the issues. Painless and to your satisfacti More

by Epyon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Alcorn , Carli Ramage

April 12, 2018

Dealership Rating
Employee Rating

Excellent Service We have been going to Mike for over a decade for all of our vehicles. He has always provided first class service. He is a great guy that goes above More

by Chad Bortell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 11, 2018

Dealership Rating
Employee Rating

Thorough and accommodating Mike Brandvold went out of his way to be helpful to a frustrated customer. The service waiting area is comfortable and generous in its offerings. More

by JANEMPENNY
Customer Service
Friendliness
Recommend Dealer
Yes

April 11, 2018

Dealership Rating
Employee Rating

Oil change Nice people, very friendly. I don’t have twenty five words. Your lucky you got this much out of me.have a good day. S More

by Cmsteiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 06, 2018

Dealership Rating
Employee Rating

Mona!!! Always an amazing experience whenever Mona is my service advisor, extremely efficient and knowledgeable! By the time I returned home from dropping of More

by Darkreyule
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 06, 2018

Dealership Rating
Employee Rating

routine oil change and tire rotation Mike V is my assigned service rep. We get along great. He is always helpful and manages to squeeze me in early on Saturdays when they are booked. Fa More

by MAHORAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Peters

April 04, 2018

Dealership Rating
Employee Rating

Unusual smell into the cabin While I brought my Ford Explorer car in to investigate an unusual smell, regular service was done, without locating the problem. Less than 60 miles la More

by pberthold28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 05, 2018

Klaben Ford Lincoln responded

Thank your for your feedback regarding your recent experience in our Ford service department. . I also apologize for you having to have your Explorer towed elsewhere, so soon after having it at our facility. Naturally our goal is to detect any and all service needs that a vehicle may have and to make value added recommendations on necessary services. It appears we missed delivering on that goal. No excuses. Your comments will be shared with our team members in the hopes that we will maximize any and all opportunities that we have, in order to improve upon what we try to do every day. I also want to thank you for your kind words in your email contact with me and for explaining your concern further. Just know that we are your advocate and will be here to assist you if there is a need in the future. Mike VanHoose, mvanhoose@klaben.com, 330-593-6789.

...
79
...

Dealership Inventory (262 Vehicles)

new 2026 Ford Bronco car, priced at $51,668
2026 Ford Bronco
new
Beige exterior
Automatic
Four-wheel Drive
new 2026 Ford Maverick car, priced at $41,903
2026 Ford Maverick
new
Shadow Black exterior
Automatic
All-wheel Drive
new 2026 Ford Maverick car, priced at $44,253
2026 Ford Maverick
new
Space White Metallic exterior
Automatic
All-wheel Drive
new 2026 Ford Explorer car, priced at $52,738
2026 Ford Explorer
new
Red Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $49,018
2026 Ford F-150
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco car, priced at $50,918
2026 Ford Bronco
new
Beige exterior
Automatic
Four-wheel Drive