Mike De La Pena

⭐️⭐️⭐️⭐️⭐️ 5/5 — Best BMW Buying Experience! Today I purchased my 2026 BMW iX from Nielo BMW Elk Grove, and I can confidently say it was the best car-buying experience I’ve ever had. Pooja T Today I purchased my 2026 BMW iX from Nielo BMW Elk Grove, and I can confidently say it was the best car-buying experience I’ve ever had. Pooja Thakur, my sales person, was absolutely outstanding , professional, knowledgeable, patient and genuinely committed to making sure everything was perfect. I highly recommend asking for her if you're buying a BMW.Mike De La Peña, the manager at the desk, worked with us to secure one of the best deals anyone could hope for. Truly exceptional support.In finance, Timothy was hilarious, super helpful and made the entire process smooth while answering all our questions. And Jonathan, who walked us through the delivery, mapping and features of the vehicle, was incredibly thorough and knowledgeable. I would highly, highly recommend Nielo BMW Elk Grove.
If you're buying a BMW, please go see Pooja Thakur and the team , they are simply the best! More

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Purchased an e92 from Niello BMW Elk Grove! Couldn’t be happier supporting the dealership & getting a great vehicle. Couldn’t be happier supporting the dealership & getting a great vehicle. More

by Anthonyxibarrax Verified Customer Verified Customer

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I traded in my vehicle and was really happy with the value and purchased 2025 M340i. Can’t think Niello BMW ELK GROVE enough. Everybody involved in the process was incredibly helpful and friendly. Thank value and purchased 2025 M340i. Can’t think Niello BMW ELK GROVE enough. Everybody involved in the process was incredibly helpful and friendly. Thank you all!! More

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Great people to work with. Gave me a great deal on both cars. Will recommend to other people. Gave me a great deal on both cars. Will recommend to other people. More

by Carlos Arechiga Verified Customer Verified Customer

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Great dealership they always help me out whenever I come and get my car service and get my car service More

by Allen my Verified Customer Verified Customer

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CJ is a very bright and polite. His listening skills are excellent and he genuinely cares about his customers!!! His listening skills are excellent and he genuinely cares about his customers!!! More

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Great customer service, friendly and helpful. Thank you for working a great deal for me. I love my new 2025 BMW M3 Thank you for working a great deal for me. I love my new 2025 BMW M3 More

by MARYPATACSIL86 Verified Customer Verified Customer

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I love this place and all the employees sales department is amazing, Tim , Elise , Ed and services 100% thorough is amazing, Tim , Elise , Ed and services 100% thorough More

by TROTTERCAMILLE880 Verified Customer Verified Customer

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Great overall experience. Darren is patient with all our questions and always fun to work with! Darren is patient with all our questions and always fun to work with! More

by Ashton Verified Customer Verified Customer

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I purchased a trade-in vehicle. My salesman Ozzie always answered his phone. The dealership claimed to had put new tires. They actually had not. Neillo refunded me the replacement My salesman Ozzie always answered his phone. The dealership claimed to had put new tires. They actually had not. Neillo refunded me the replacement cost. I had no response from management but the dealership honored the agreement. More

by S_GRAHAM Verified Customer Verified Customer

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