"Best car buying experience!"
I bought my first Subaru, a brand new Impreza, in 2018 after being turned down by Paul Blanco for a used car. I recently traded the Impreza in for a brand new Crosstrek. My experience on both occasions was better than I expected - far better than anywhere else I've shopped for a new or used vehicle. The sales and service teams are friendly and personable and treat you more like a friend than a customer. I never felt pressured or like I was hearing some rehearsed sales pitch.
Our experience was extraordinary All questions were answered, all options on the Outback were explained in detail. Nothing was left out. The staff was knowable and respectful, absolutely no pressure.
"Great customer service. Not pushy sales people "
I have been to a lot of dealership and this dealership was the best dealership by so far. Lee from internet sales manger was helpful the first time I inquired and passed me along to Brent who was knowledgeable about the sti when I was testing the car out. It was a smooth overall experience from the car to finance. Dave from finance was very helpful as well with the options he showed us and great customer service! If your ready to buy a car I would suggest seing Brent, he deserves it!!! Thanks Mike from parts who helped me get a part for my sti, great guy!
Definitely coming back to purchase another car in the future!
This was my third car purchase from this dealership. Each time I’ve been amazed at the process. The three Mikes made this one painless! Mike Carlson is humble and down to earth. This dealership does it the right way. Great staff and customer service. You can’t go wrong buying a Subaru as they hold their value. Go see Mike Carlson on your next Subaru purchase, and he’ll rock the deal!
"Our Subaru adventure "
We were contemplating a new car for some time. Really liked the Subaru Outback. Went to Lasher Subaru. Our experience at Lasher was great. Our dealer Mike Murphy showed us around, answered all our questions. He was super. We weren't high pressured, made us feel like an old friend. Lasher had the exact car we were looking for, in the exact color, with everything we were hoping to get plus more. Did some paperwork and then to the finance department to talk to Jeremy. He was also great. Made us feel comfortable about our purchase. We were very impressed with the service we received at Lasher Subaru. We would recommend them to all our family and friends. They made our car buying an easy pleasant experience.
The whole time I was there was fun. Mike was great to work with. He spent as much time with me as I needed and answered every question I asked plus more. We drove all over the place and I really got a good feeling for the vehicle I wanted. He had great knowledge off the inventory and the vehicles. He was extremely accommodating to my schedule for a revisit. I have no complaints. Everyone I dealt with at the dealership was excellent! I have no reservations of referring anyone.
"Purchased a Forester in May 2017"
Elk Grove Subaru is an excellent dealership. I love my new Forester and my salesman, Mike Murphy did a wonderful job. The dealership has a large selection to choose from so you don't have to wait on them to get your perfect vehicle. This is my first Subaru and I now understand why people love them, the ride is so smooth.
Other Employees Tagged:
"Knowledgeable about different Subaru models. "
Mike stepped in for Mark Peterson, who was updating us when the outback 3.6 would arrive so we can test drive. He left me a message that some have arrived. We had some time that afternoon and came in. Unfortunately Mark was called for a family emergency. Mike brought the 3.6 to test drive as well as the 2.5. He was very knowledgeable about both models and answered our questions directly and clearly. After providing us the available exterior and interior colors available, we decided on one. He was efficient with the paper work for completion and ready for Jeremy to finalize. Great job Mike.
"A good experience "
I purchased a used Acura and worked with Mike Murphy on the sale. He was very friendly and professional, and no high pressure tactics. The sales experience did involve some of the usual back and forth, but that's the way car buying is. The paperwork process was handled very efficiently and professionally. I would come here again.
"Car buying made easy"
Mike was very helpful and determined to help us get a new Subaru at the price we were comfortable with. He was very down to earth and not like a typical annoying car salesman that pressures you into buying or overpaying for a car. Mike made this transaction easy and painless. I will return to Elk Grove Subaru for another new leased car in 3 years. Thanks Mike!