Carlos Gonzales
Carlos Gonzales at Subaru of Jacksonville
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Carlos Gonzales

Fixed Ops Director

Subaru of Jacksonville

10800 Atlantic Blvd
Jacksonville, FL 32225

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5.0
9 Reviews
5.0

9 Reviews

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9 Reviews of Carlos Gonzales

December 29, 2023

Dealership Rating
Employee Rating

I bought my Crosstrek 30 days ago. Went back for comp. checkup. In and out in 15 minutes. John Pitts (Delivery Specialist) helped me install wheel locks and showed me how to work with More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2023

Subaru of Jacksonville responded

We're so glad you had such a great experience with John and our team! Thank you for choosing SOJAX and for being part of our family!

August 31, 2023

Dealership Rating
Employee Rating

This dealership make buying a new car so easy. My wife spoke with Nando, basically picked out a car over the phone .Nando sent her a proposal for her trade in and cost out the door. I went in and More

by kparrish1010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 31, 2023

Subaru of Jacksonville responded

4th car? WOW! Thank you so much! We're thrilled we've made purchasing a vehicle so easy that you've trusted us to help you numerous times. Thank you for being part of our SOJAX family!

July 06, 2023

Dealership Rating
Employee Rating

Great dealership and wonderful staff. This is my second Subi from Mark, all I can say is thank you!!! More

by Backagain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 06, 2023

Subaru of Jacksonville responded

Thank YOU for choosing SOJAX twice! We are so glad that you had a great experience with Mark and we love having you as part of the family!

January 31, 2023

Dealership Rating
Employee Rating

Mark made the whole experience so easy and enjoyable. Everyone at the dealership was friendly and helpful. More

by Jannclark1952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ovidio Cirtina, Mark Ogden , Kim Bourke

Feb 01, 2023

Subaru of Jacksonville responded

We're so happy you enjoyed your experience with Mark and the SOJAX team and we hope you're loving sporting around town in your New Crosstrek. Welcome to the SOJAX family!

June 27, 2022

Dealership Rating
Employee Rating

After initially giving a not so great review I was contacted by Carlos Gonzales from the service department. He sent me detailed Notes of the overall service and safety inspection and assured me that More

by Gdlowder
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Service Department

Jun 28, 2022

Subaru of Jacksonville responded

Gdlowder - thank you for the updated review. We apologize for the initial poor communication and so much appreciate you speaking with Carlos! Thank you and your daughter for being part of the SOJAX family!

June 18, 2022

Dealership Rating
Employee Rating

Totally profesional dealership. salesman was very knowledgeable of the product and listened to my requests/needs and met them all. Extremely satisfied with meeting my needs and time More

by lilswede52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2022

Subaru of Jacksonville responded

lilswede52 - we are so happy you've had such an excellent experience with the SOJAX team. Thank you for being part of the family!

Jun 20, 2022

lilswede52 responded

your very welcome and thanks again for being so purfect.

March 14, 2022

Dealership Rating
Employee Rating

Everyone I dealt with showed a real interest in helping me fix my issues completely and quickly. Both sales and service were top notch More

by Don Nyman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Daniel Kane, Mike Needham , Juan Hernandez

January 13, 2022

Dealership Rating
Employee Rating

Every person at Jax Subaru is top notch. AJ makes processing the paperwok a dream. Nando is the best Salesman on the planet More

by Rick
Customer Service
Friendliness
Price
Recommend Dealer
Yes

December 07, 2021

Dealership Rating
Employee Rating

I bought my 2005 Subaru Outback in 2005 and have enjoyed every minute of the ride and service. The employees are very capable, thorough and caring. My car had never been serviced by anyone else. I am looki More

by twobeachgators
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil Porter, Sabino Martinez, Service Department, Parts Department , David Dombrowski, Juan Hernandez

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