An employee since 1993, Mike is proud to be the service and parts director at Flemington BMW. He has helped the department grow to include include four experienced service advisors and eleven technicians. He is most proud of mentoring his son, Mike Jr., who works for him at the dealership following the family tradition of Riccardi's working for Flemington Car and Truck.
Read moreDealership Experience
30 yrs, 8 mos
Industry Experience
49 yrs, 3 mos
71 Reviews
Write a Review71 Reviews of Mike Riccardi
May 25, 2017
My recent purchase of an X-5 My experience at the dealership was great. I am not new to Flemington BMW. I purchased a 5-35i back in 2012. Loved that car. Tom Terrill guided me t My experience at the dealership was great. I am not new to Flemington BMW. I purchased a 5-35i back in 2012. Loved that car. Tom Terrill guided me through the process. Tom is a professional in every sense of the word. Tom is very helpful and patient through the whole process. More
Other Employees Tagged: Tom Terrill, Trini Stelz , Bobby Brown, Rebecca Kosar, CEO, Byron B.
March 17, 2017
Flemington BMW is the BEST! I recently purchased my 4th car from Flemington BMW and plan on purchasing several more in the future. Their sales and service is unmatched. Hands dow I recently purchased my 4th car from Flemington BMW and plan on purchasing several more in the future. Their sales and service is unmatched. Hands down the best in the area. I have worked with Ed Kiley for 10 years now and he is the greatest. Very friendly, knowledgeable and always a pleasure to deal with. Ed always goes above and beyond for his customers. All of the staff including Tom Terrill, John Cavanaugh, Jan Michael Blakley and Bill Hinton make the car buying experience the easiest and the best. Looking forward to my next purchase from this top-notch dealership. Thanks again...Loving my new car! More
Other Employees Tagged: Tom Terrill, Ed Kiley, John Cavanaugh , Jan Michael Blakley
January 11, 2017
Always a great experience working with Tom and the BMW team! I've purchase a lot of vehicles from Flemington BMW over the past 2 decades.328xi, 525i, 528i, X1, X3, X3, X5, X5... customer service is always excell I've purchase a lot of vehicles from Flemington BMW over the past 2 decades.328xi, 525i, 528i, X1, X3, X3, X5, X5... customer service is always excellent from the purchase process through delivery and into service - seamless! From up front car shopping with Tom Terrill, thru financing and service (Mike Riccardi and Jim Hierl are the best) always a great experience. Tom recently sold us a pre-owned 328xi that is going to be titled out of state, and he and Flemington BMW even handled the out of state registration process! I've purchased 3 or 4 BMW's from Tom, always a pleasure working with him. He always takes to time to understand my requirements and patiently provides multiple quotes until I find the right vehicle (and financial deal) that makes sense for me. More
Other Employees Tagged: Tom Terrill, Ed Kiley, Jim Hierl , Jan Michael Blakley
December 24, 2016
Flemington BMW is incomparable Purchasing a new vehicle can be a gut wrenching experience. That's never the case at Flemington BMW. You work with consummate professionals throughout Purchasing a new vehicle can be a gut wrenching experience. That's never the case at Flemington BMW. You work with consummate professionals throughout the process. Byron Brisby, Jr., John Cavanaugh, Bill Hinton, Becky Kosar, Mike Riccardi, Sr., John "JT" Turchi, Coleen Hale and Gary Horning make the process so simple, so smooth and so seamless, that it was worth driving more than 730 miles, each way. My advice? Don't make the same mistake once! Make Flemington BMW your destination dealer. More
Other Employees Tagged: John Cavanaugh , Bill Hinton, Rebecca Kosar, Byron Brisby, Jr., John "JT" Turchi, Coleen Hale, Gary Horning
August 18, 2016
EXCETIONAL! My sales consultant Michael O'Connor is amazing! I've purscased eight BMW's through Michael over the years and his knowledge , kindness and profession My sales consultant Michael O'Connor is amazing! I've purscased eight BMW's through Michael over the years and his knowledge , kindness and professionalism has been a constant . I could purchase my BMW's from other dealerships closer to home but because of Michael I am a loyal Flemington BMW customer. More
Other Employees Tagged: Michael O'Connor , Dana Claxton Sabo
March 28, 2016
Our 5th Vehicle from Flemington BMW While it is no longer the most convenient option (in terms of location as we have moved) for us we happily continue to do business with Flemington BMW While it is no longer the most convenient option (in terms of location as we have moved) for us we happily continue to do business with Flemington BMW. Simply said, this is because of the consistently high level of professionalism and service. This was our first experience with Rebecca Kosar and, like everyone else at the dealership, she was well prepared, knowledgeable and efficient. Mike Riccardi is an exceptional professional and, regardless of the level activity at the dealership, somehow manages to 'direct traffic' in a friendly, efficient manner. He routinely bends over backwards for our scheduling and service while anticipating anything which might make our time easier. Our Sales Professional, Tom Terrill, is truly a cut above. As much of our 'selection process' is done long distance i.e., without a dealership visit, Tom's workload and effort are increased significantly. He is an exceptional amalgam of sales expertise, product knowledge, organizational skill and character. As someone with a long history of customer service responsibility I can say with experience Tom would be a credit to any organization. His preparation, patience and execution are exceptional. A true professional. More
Other Employees Tagged: Tom Terrill , Rebecca Kosar
May 31, 2015
wonderful experience Recently leased my X3 from Flemington BMW. Over the years have leased or purchased many BMW's from this dealer. My husband would never have anything Recently leased my X3 from Flemington BMW. Over the years have leased or purchased many BMW's from this dealer. My husband would never have anything to do with any other dealer. But this dealer is the exception to the rule. Honesty and Integrity is what you receive. Tom Terrill and Ed Kiley will take you thru this transaction with nothing but perfection. I feel I must mention the magnificent service department that is managed by Mike Riccardi. Mike is top notch in the service industry. Flemington BMW is like family to my family. More
Other Employees Tagged: Tom Terrill, Ed Kiley
May 28, 2015
WOW - BEST of the Best! Flemington BMW is EXCELLENT I can truly say Flemington BMW is the BEST! Byron Brisby Jr, GM, has an excellent sales and service team in place to address customer issues. They a I can truly say Flemington BMW is the BEST! Byron Brisby Jr, GM, has an excellent sales and service team in place to address customer issues. They are professional, customer oriented and a sincere pleasure. I am thrilled with my new 2016 X3!. They exceeded my expectations. Special thanks to Byron and Mike S. for their leadership. Kudos to Chris L. for his informative sales approach. As always, Mike Riccardi Sr. and Jim H. in service area are great people. These days, it's rare to find a "team" that truly works together for the customer, you will find an OUTSTANDING team at Flemington BMW. The spirit of customer retention/satisfaction is their number one priority. Kudos to all for keeping me a loyal BMW customer. Just thrilled! More
Other Employees Tagged: Byron Brisby Jr., Jim Hierl , Chris Leahy, Michael Smeraglia
April 11, 2015
This is the place to buy your next car Excellent service! Excellent Prices! Excellent Service throughout the duration of life of your vehicle! I would not hesitate to refer anyone. I will Excellent service! Excellent Prices! Excellent Service throughout the duration of life of your vehicle! I would not hesitate to refer anyone. I will always return for Flemington BMW for my future purchased. More
Other Employees Tagged: Ed Kiley, Mike Riccardi Jr., Greg Eckert , Jan Michael Blakley
March 05, 2015
Quality Service Service provided by Ed Kiley and the sales team are excellent. Mike Riccardi Jr. in the Service Department is fantastic, my wife speaks very highly of Service provided by Ed Kiley and the sales team are excellent. Mike Riccardi Jr. in the Service Department is fantastic, my wife speaks very highly of his demeanor, patience and focus on details. Mike Riccardi Sr. also provides great service. If you are looking for great service, quality, professionalism and price go to Flemington BMW. More
Other Employees Tagged: Ed Kiley, Mike Riccardi Jr., Greg Eckert , Rebecca Kosar