Mitch Urbanc
Mitch Urbanc at Mike Murphy Ford Inc

Mitch Urbanc | Page 5

Service Manager

Mike Murphy Ford Inc

565 W Jackson St
Morton, IL 61550

Contact Me
4.7
132 Reviews

Dealership Experience

24 yrs, 2 mos

Industry Experience

24 yrs, 2 mos

Languages Spoken

English English

4.7

132 Reviews

Write a Review

132 Reviews of Mitch Urbanc

July 09, 2022

Dealership Rating
Employee Rating

Was referred to you and Started out with getting some work done by your service manager Mitch , in the last few months and am happy with your service, he recommend your sales department for any new purch More

by gt93dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: ANTHONY DAVIS , Jeremy Englert

Jul 11, 2022

Mike Murphy Ford Inc responded

Thank you for choosing Mike Murphy Ford Inc, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Congratulations on your new F-150! We get it….Price Sells Cars! Mike Murphy Ford

July 01, 2022

Dealership Rating
Employee Rating

Awesome experience at mike Murphy ford. Makes me feel comfortable and at home when buying a car. More

by Zach
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Towle, Mike Murphy, Bryan Wingfield , Jeremy Englert, Pete Katus

Jul 01, 2022

Mike Murphy Ford Inc responded

Thank you for taking the time to write this review, Zach. Our customers are our top priority and your feedback is greatly appreciated. All of us at Mike Murphy Ford Inc are glad to have you as a customer! We get it….Price Sells Cars! Mike Murphy Ford

June 29, 2022

Dealership Rating
Employee Rating

Christian Hill was the perfect salesman. No pressure to buy and answered all our questions. We went back the next day and bought the car. We stopped by the next week with a question and More

by dlmfob
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Murphy , Todd Brekke, Jeremy Englert, Christian Hill, Pete Katus

Jun 30, 2022

Mike Murphy Ford Inc responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Christian and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! We get it….Price Sells Cars! Mike Murphy Ford

April 22, 2022

Dealership Rating
Employee Rating

Great Service fixed right the 1st time! !! Staffs very friendly and PROFESSIONAL!! Price sells cars!! More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Murphy, Jeff Lynch, Bryan Wingfield, Matt Gensler , Robin Berglin, David Brekke, Todd Brekke, Jeremy Englert, Pete Katus

Apr 25, 2022

Mike Murphy Ford Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We get it….Price Sells Cars! Mike Murphy Ford

April 18, 2022

Dealership Rating
Employee Rating

Escape was serviced and tires installed and completed as expected. Thanks for the service from your service team. More

by rreidner13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Englert, Pete Katus

Apr 20, 2022

Mike Murphy Ford Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

March 22, 2022

Dealership Rating
Employee Rating

Excellent very professional will continuing using this dealership for all my parts and service needs. Mitch service manager have went over and obave to help us with special needs. I have recommended this More

by SNOW_MAX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan McIntosh , Jeremy Englert

Mar 22, 2022

Mike Murphy Ford Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mike Murphy Ford Inc. We get it….Price Sells Cars! Mike Murphy Ford

February 24, 2022

Dealership Rating
Employee Rating

They were very good with the gas smell. They fixed an unknown problem with a second visit. Thanks for the service. More

by rreidner13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Englert, Pete Katus

Feb 25, 2022

Mike Murphy Ford Inc responded

Thanks for sharing your thoughts about your experience with Mike Murphy Ford Inc. We appreciate your business and hope to see you again soon! We get it….Price Sells Cars! Mike Murphy Ford

February 03, 2022

Dealership Rating
Employee Rating

Great dealership everybody is real friendly service department does a great job get your car in and out fast More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Murphy, Bryan Wingfield, Levi Smith, Matt Gensler , Jeremy Englert, Pete Katus

Feb 03, 2022

Mike Murphy Ford Inc responded

Thank you for choosing Mike Murphy Ford Inc, Jeff, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We get it….Price Sells Cars! Mike Murphy Ford

November 29, 2021

Dealership Rating
Employee Rating

I love this dealership! They have been taking great care of us since 2003! We have bought our last 4 vehicles here and always have them serviced here! We are treated like family! Wouldn’t go anywhere else!! More

by JBRUDER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Murphy, Jeff Lynch, Bryan McIntosh , Robin Berglin, Todd Brekke, Jeremy Englert, Pete Katus, Kevin Neill, Nick Reece

Nov 29, 2021

Mike Murphy Ford Inc responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We get it….Price Sells Cars! Mike Murphy Ford

October 26, 2021

Dealership Rating
Employee Rating

I had the worst experience with the management of the service manager and I will not go there ever again More

by hrtonslmike
Customer Service
Friendliness
Recommend Dealer
No
Nov 10, 2021

Mike Murphy Ford Inc responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. Mike Murphy Ford

Oct 28, 2021

Mike Murphy Ford Inc responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. Mike Murphy Ford

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