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Mona Crooks
Refer Me
1,062 Reviews
I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217
Read moreDealership Experience
32 yrs, 3 mos
Industry Experience
32 yrs, 3 mos
Specialties & Trainings
Master Certified Service Advisor
1,062 Reviews
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1062 Reviews of Mona Crooks
February 16, 2022
Once again this service appointment was as great as all my others. I have taken my cars there for over 6 years, and Mike B. and his team all work together and help each other. There has never been a time w my others. I have taken my cars there for over 6 years, and Mike B. and his team all work together and help each other. There has never been a time where I was ignored. Everyone says hi to you and always make sure your taken care of!! More
by JLEFDA
Verified CustomerOther Employees Tagged: Mike Brandvold, Joe French, Kim Wolfram, Sean Bradford, Tyler Schultz , Alisea Kight, Mario Palomba
Helpful 
February 15, 2022
I have been ciming to Klaben Ford for many years. I must say from the sales department to the service department, especially Kim. I have dealt with everyone in the service department anf they all a I must say from the sales department to the service department, especially Kim. I have dealt with everyone in the service department anf they all are excellent. Kim is the "Best". More
by Charlotte25
Other Employees Tagged: Mike Brandvold, Joe French, Kim Wolfram, Tom Alcorn, Sean Bradford , Brandon Pritchett
February 09, 2022
When dealing my usual service rep, everything goes well and I trust the work needing done. When dealing with the other service reps, I feel they are looking for more than what's needed to boost their numbe and I trust the work needing done. When dealing with the other service reps, I feel they are looking for more than what's needed to boost their numbers or commission More
by RIENZIK
Other Employees Tagged: Mike Brandvold , Mario Palomba, Brandon Pritchett
February 07, 2022
Took a little time to schedule our collision repair, but was worth it. Had our 2018 explorer repaired after a hit skip in a parking lot. was worth it. Had our 2018 explorer repaired after a hit skip in a parking lot. More
by Syd919
Other Employees Tagged: Tyler Schultz
February 01, 2022
Everyone is friendly and helpful with all the problems we have with any vehicle or psrts have with any vehicle or psrts More
by rstein728
Other Employees Tagged: Richard Klaben, Tom Alcorn, Jennifer Bowen, Christopher Volk, Steve Perkins, Chris Fritz, Curt Conrad, Wayne Smith , Denise Miller
February 01, 2022
Very professional employees. Great customer service. Attentive and competent automotive technicians that will take good care of your vehicle. Attentive and competent automotive technicians that will take good care of your vehicle. More
by J
Other Employees Tagged: Joe French
January 31, 2022
Always a very good experience. Mona and Tom A exceeded expectations and continue to provide timely, knowledgeable and superior service. I’ve purchased and have had service many, many cars over the past 3 expectations and continue to provide timely, knowledgeable and superior service. I’ve purchased and have had service many, many cars over the past 35 years and Klaben is simply the best when it comes to sales, service and bodywork. More
by Saxgod
Other Employees Tagged: Joe French, Tom Alcorn, Sean Bradford
Dealership Inventory (600 Vehicles)
2024 Ford Escape
new
Agate Black Metallic exterior
8-Speed Automatic Transmission
Front-Wheel Drive
2024 Ford Mustang Mach-E
new
Eruption Green Metallic exterior
Single-Speed Transmission
eAWD
