Monte' Burney | Page 21

Highly recommended! Excellent service from start to finish! Everyone was so knowledgeable, patient, kind, and worked really hard to meet my needs! This was not my first p Excellent service from start to finish! Everyone was so knowledgeable, patient, kind, and worked really hard to meet my needs! This was not my first purchase from Toyota of Cleveland and definitely won’t be my last! More

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my experience was great I would like to thank monte Preston and Johnathan as well as the sales manager it was a smooth buying process and every employee I came into contact w I would like to thank monte Preston and Johnathan as well as the sales manager it was a smooth buying process and every employee I came into contact with was great More

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Friendly people and quality vehicles My experience at Toyota Cleveland was fantastic! All of the staff (sales, service, finance, Managment) were super friendly and helped me find the best My experience at Toyota Cleveland was fantastic! All of the staff (sales, service, finance, Managment) were super friendly and helped me find the best deal possible. Tim is easy going and personable but also very informative and knowledgeable. I’m happy that I chose Toyota Cleveland and highly recommend them to anyone looking for a vehicle! More

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Toyota of Cleveland 2018 highlander Our salesman, Justice, was just the right person for us. He was very knowledgeable, friendly, courteous and made us feel comfortable asking him anythi Our salesman, Justice, was just the right person for us. He was very knowledgeable, friendly, courteous and made us feel comfortable asking him anything. He never made us feel as if we were getting on his nerves even though we asked the same questions multiple times. He was very patient and helpful. If we had any concerns, they were taken care of immediately He is the guy to go to. We were completely satisfied with him, any who assisted him and our purchase of a brand new 2018 Toyota Highlander Limited. Thanks Justice. More

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Satisfied Great experience, everyone was extremely helpful in helping me find and finance my car. Very friendly and allowed me to find the perfect car for me. Great experience, everyone was extremely helpful in helping me find and finance my car. Very friendly and allowed me to find the perfect car for me. More

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Purchased new car at the right price Juan Lopez was a wonderful sales person to deal with. Was not pushy or hateful like past experiences at Toyota of Cleveland. He was very patient while Juan Lopez was a wonderful sales person to deal with. Was not pushy or hateful like past experiences at Toyota of Cleveland. He was very patient while i was trying to find the right car with the right payment. Mike Covington and Justin answered all my questions about doing a lease and assured me there was no gotchas. I was at the dealership for around 4 hours asking tons of questions and everyone was patient and kind. Tyler Ratledge in finance was very helpful about the lease option and explained gap insurance benefits. Experience was 10 times better than 5 years ago. More

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Toyota of Cleveland, the no pressure, no nonsense dealership ToC was a great dealership to work with, I have always avoided large dealerships due to the high pressure, sales gimmick style of business. They force ToC was a great dealership to work with, I have always avoided large dealerships due to the high pressure, sales gimmick style of business. They force you into things you don’t want, and services you don’t need. I went because a good friend of mine highly recommended certain individuals there and hasn’t bought many vehicles from them. I will happily be back, dealing with Stockton, Shane, Joey and Alfred was a breeze. Had I not been so picky and driven several different options we would’ve been in and out. The atmosphere is great, very family friendly, snacks and drinks for yourself and the family while you go through the process. It was definitely a pleasure and we will be back. Only downfall, you have to ring the bell before you get the keys. :) More

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Great buying experience From the time we spoke on the phone with Macy, and then at the dealership with Neftaly, Tyler and Monte, we felt like we were dealing with friends. T From the time we spoke on the phone with Macy, and then at the dealership with Neftaly, Tyler and Monte, we felt like we were dealing with friends. The staff answered all our questions and concerns, and we didn't feel rushed through the buying process. We are well pleased with our new Camry and Tacoma, and are very happy to have a dealership like this so close to home. When the time comes to buy again we will be back. We highly recommend TOC not only for your next vehicle purchase, but their great service dept as well. More

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Absolutely and purly; AWESOME!!! Purchasing and new car was a most relaxing experience. Actually we purchase 2; one Avalon and one Camry. They all listened to me and what I wanted a Purchasing and new car was a most relaxing experience. Actually we purchase 2; one Avalon and one Camry. They all listened to me and what I wanted and did not attempt to influence me otherwise; because I knew what we wanted. The General Manager Monte and Sales Rep Taylor stayed right on top of each discussion and promise. Tyler, the Finance Manager was a pure pleasure. Explain all my options without influence, but made sure we understood. More

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Excellent service and excellent employees The sales person, management and finance manger all did a excellent job. I would recommend this dealership and employees to any of my family and frien The sales person, management and finance manger all did a excellent job. I would recommend this dealership and employees to any of my family and friends. They were very easy to deal with buying a vechile. I will buy another one from them. More

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