Montrece Petty

Walked in the door was greeted. Luis gave us the best deal and service and employees were very helpful.. Luis gave us the best deal and service and employees were very helpful.. More

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I dealt with the Service dept. , sales dept , finance dept. All were very friendly and helpful. , sales dept , finance dept. All were very friendly and helpful. More

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I trust all of the people I have dealt with, especially, Ben, Kris and the service department. Ben, Kris and the service department. More

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Marty is fantastic! So knowledgeable, patient and I wouldn’t go to anyone else to buy a car! So knowledgeable, patient and I wouldn’t go to anyone else to buy a car! More

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Always happy with Zimmerman and Matt R was amazing! Go in and check it out!! Go in and check it out!! More

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This is the 4th vehicle our family has purchased from Zimmerman. We always work with Matt Rizzo. He has been there much longer that you would normally see a salesperson at the same dealership. It is clea Zimmerman. We always work with Matt Rizzo. He has been there much longer that you would normally see a salesperson at the same dealership. It is clear Matt knows his product line. We compared the Pilot and the Odyssey, and various trim levels. Matt just makes the whole process so easy. We even test drove a vehicle a day Matt was off, and other staff was incredibly accommodating. Service Department has always been easy to schedule and excellent to work with. Facility is top notch. More

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I purchased a Honda 4 yrs ago and have been pleased with it. Service has always been just fine, until recently. I had a problem with warning lights coming on when I went into our garage or the carwash. T it. Service has always been just fine, until recently. I had a problem with warning lights coming on when I went into our garage or the carwash. They replaced the camera thinking that would cure it. It did not. The first day I left my car from 10am until 5:30pm to do some service work and determine the problem. That's when they decided it was the camera. Took it back a second time to get the camera installed/replaced that again took all day. They gave me a loaner for which I was grateful. When I still experienced the problem, I made another appointment for 9am. Again they gave me a loaner. One of the gentlemen was my consultant and his texts said he would keep in touch on the progress. He did not. Finally at 3pm, after being told it would be another hour, I said forget it and left with my car. I got a hold of the service manager to complain and he explained that when I am given a loaner I can take it home. I told him I live an hour away and he said that did not matter. So they took all the customers ahead of me (for oil change, etc). So I spent 6 hours waiting and waiting for some answer, only to be told that at 3pm they had not looked at it. I was NEVER told by the consultant that I could leave Moline to go home overnight with the loaner. This would have save me and the consultant a lot of grief. I have always been treated with respect, but the consultant made me feel like a pest and when I told him at 3pm I was tired and wanted to go home and wanted my car back, he just said have a good day. No apology and when I did call (which I didn't call but a couple of times) I could tell he was irritated. This whole experience makes me want to go somewhere else and I really don't want to, but considering it seriously. I have recommended people to go up there in the past, but now, now so sure.....Pam Eagle More

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I have owned a Honda for most of the last 30 years and I have always bought from Zimmermans. Everyone I've dealt with made me feel they really care about their customers especially Vanessa who I was in cont have always bought from Zimmermans. Everyone I've dealt with made me feel they really care about their customers especially Vanessa who I was in contact with the most of the time. More

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We won’t go anywhere else. Marty is our go to guy when we have car needs and don’t hesitate in recommending him to others!! Marty is our go to guy when we have car needs and don’t hesitate in recommending him to others!! More

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Bryn did a great job answering questions pointing out features of my Honda CRV. I’ll be working with her when I trade this car in on a new Honda some day! features of my Honda CRV. I’ll be working with her when I trade this car in on a new Honda some day! More

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