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Mustapha Bernannou
Mustapha Bernannou at Universal Hyundai
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Mustapha Bernannou | Page 3

Certified Sales consultant

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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4.8
72 Reviews
4.8

72 Reviews

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72 Reviews of Mustapha Bernannou

July 15, 2023

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Employee Rating

Amazing! I wouldn’t think to go anywhere else. Best environment to be around! Great and friendly team More

by CHRISTOPHERBURGOS180
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre, Carlos DeJesus, Simo Bassi, Nick Gomez, Giovanne Sanchez, David Monsalve, Jennifer Cacciola, Michael Hernandez, Jason Sanchez

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Jul 17, 2023

Universal Hyundai responded

Thanks Christopher! We are very happy to have provided you with such a positive experience & environment! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

July 02, 2023

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Employee Rating

We are pleased with this purchase. The dealership did a great job. We will highly recommend this dealer. More

by Lori Schultz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Karlski

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Jul 03, 2023

Universal Hyundai responded

Thank you, Lori. It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 23, 2023

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Employee Rating

Very professional with helping us buy two new vehicles although there were not a lot to choose from. I felt like I had to settle for the vehicle we purchased. More

by Lionel
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda

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Jun 25, 2023

Universal Hyundai responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 12, 2023

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Employee Rating

Helpful and friendly. We were able to see several cars and take our time to make the right decision. Mustapha (salesman) was very attentive and Robert Ozel (finance) did h More

by MAXRODZ65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Redford

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Apr 12, 2023

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Max, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 05, 2023

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Mustapha B has amazing customer service! And helped me purchase a car with patience! I appreciate it More

by Mary67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 06, 2023

Universal Hyundai responded

Thank you so much for your kind words, Mary, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 04, 2023

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Employee Rating

Thank you Universal Hyundai for making the process easy and super fast everything was perfect ! More

by JM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: darrin diaz, Cesar Alegre, Carlos DeJesus, Nick Gomez, Brian Cortes, Jennifer Cacciola, Errol Gillette, Michael Hernandez , Luis Arevalo

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Mar 05, 2023

Universal Hyundai responded

Thanks for your feedback on your recent visit to Universal Hyundai. I'm glad to hear that we were able to assist you and that you had such a positive experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 03, 2022

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Had a very large selection of SUV'S. Had some with minimum extras, some with everything and of course just the right amount of bells and whistles. Very happy with my Tucson 2023! I'm alr More

by sjournigan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi, Nick Gomez

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Dec 04, 2022

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Truly the better place to buy Josiah Behlen General Manager jbehlen@universalhyundai.com

December 02, 2022

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Employee Rating

They were super helpful and super nice, we didn’t think that we were going to leave with a car but they made the experience amazing. More

by ROSSIFERRER09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: darrin diaz, Cesar Alegre, Carlos DeJesus, Ramces Rivera, Nick Gomez, Brian Cortes, Jennifer Cacciola, Errol Gillette , Luis Arevalo, Marco

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Dec 04, 2022

Universal Hyundai responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Truly the better place to buy Josiah Behlen General Manager jbehlen@universalhyundai.com

November 03, 2022

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Employee Rating

Great sales person. very professional will recommend. To other ones. I was there for two Hours only. More

by MARIA reynoso
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Terry

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Nov 06, 2022

Universal Hyundai responded

Maria, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Nov 07, 2022

MARIA reynoso responded

Thank very happy.

August 25, 2022

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Employee Rating

The salesman was very professional and courteous. They treated us like VIP. I will recommend Mustapha to all my friends and family. More

by CARLOS66
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Redford, Alexis Ramos

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Aug 26, 2022

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Mustapha delivered such a great experience! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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