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Mustapha Bernannou
Mustapha Bernannou at Universal Hyundai

Mustapha Bernannou | Page 3

Certified Sales consultant

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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4.6
88 Reviews
4.6

88 Reviews

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88 Reviews of Mustapha Bernannou

November 10, 2023

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Employee Rating

Excelente atencion , muy cordial con los clientes y amabilidad es súper excelente ,te ayudan en todo lo que necesitas. Gracias More

by ZAEKLNFO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Alegre, Carlos DeJesus, Brian Cortes, Jennifer Cacciola, John Booth , Luis Arevalo, Jacob Mckinney, Jacob McNeely, Aristy

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Nov 11, 2023

Universal Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 05, 2023

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Employee Rating

Amazing amazing experience matos was amazing miguel was super talented he knows what he is Doing , definitely coming back next upgrade More

by Aleyankee13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Matos, Alexis Ramos, Miguel Resto, Cesar Alegre, Carlos DeJesus, Brian Cortes, Jennifer Cacciola, John Booth , Luis Arevalo

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Nov 05, 2023

Universal Hyundai responded

Thank you so much for choosing Universal Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Nov 05, 2023

Aleyankee13 responded

Amazing service miguel matos and alexis did everything extremely Good

November 05, 2023

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Employee Rating

I have had 3 Hyundai's with you, that is indicative of your superior sales and service outstanding qualities. More

by NELEH216
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Cesar Alegre, John Booth , Luis Arevalo, Jacob McNeely, Ericmelec Rivera

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Nov 05, 2023

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 14, 2023

Dealership Rating
Employee Rating

Always have had a good relationship with Mustapha (salesman), he is like a brother. I won’t deal with anyone else. More

by gailmoona-nevulis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hector Riquel, Johnathan Weidner , Robert Redford

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Oct 16, 2023

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mustapha and our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 01, 2023

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Employee Rating

Both salesman were very helpful and attentive during my whole car purchasing process. They made sure I understood everything I was getting into and giving me the best price possible. More

by Nautica H.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos DeJesus, Ramces Rivera, Simo Bassi

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Oct 01, 2023

Universal Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 15, 2023

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Employee Rating

Buying a car at Universal Hyundai was a pleasure. No hassle, no problems. We would recommend this dealer to everyone. More

by APPLETON0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Johnathan Weidner

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Sep 18, 2023

Universal Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 10, 2023

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Employee Rating

I needed to return or exchange my used car that I bought less than 24 hours before. They wanted me to trade it in for the book price. How nice and how courteous this dealer is!!!!!. Last time myself or any More

by ASHRAF43
Sales Price Transparency
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Simo Bassi , Edgard Morales

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Sep 12, 2023

Universal Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Gina Nava Reputation Manager gnava1@universalhyundai.com

September 04, 2023

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Employee Rating

Excellent service rápida aprobación del Prestamo , bien carro y muy buenos precios y todo bien More

by loris
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

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Sep 05, 2023

Universal Hyundai responded

Loris, thank you for taking the time to leave us a review! We're so happy to hear you enjoyed your time here with Mustapha and most importantly, your new vehicle! Let us know if there's anything we can further assist you with! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 01, 2023

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Employee Rating

The best place I have ever by a car this is number 5 car that I have ever had More

by odalystransport321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raul Martinez, Cesar Alegre, Carlos DeJesus, Brian Cortes, Jennifer Cacciola , Luis Arevalo, darrin diaz, Errol Gillette, Jacob Mckinney

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Sep 03, 2023

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 31, 2023

Dealership Rating
Employee Rating

The team went above my expectations. Ramces did all he could to make it happen. Thank you. More

by ALena2519
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera

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Aug 31, 2023

Universal Hyundai responded

It's great to hear that Ramces was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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