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Nathaniel Jenkins
Nathaniel Jenkins at Heiser Toyota
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Nathaniel Jenkins

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
33 Reviews
4.7

33 Reviews

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33 Reviews of Nathaniel Jenkins

May 02, 2025

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Employee Rating

Very good service kind clean understanding trying to understand what’s going on with my car. You are very good. I will be back soon thank you and I really appreciate you. More

by ms.futrell19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vincent Lor, Peter Miszewski, Tom Lowther, Joshua Porter, Lori Gong, Michael Wemmer, Kevin Cameron

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April 29, 2025

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Nathan is very helpful and knowledgeable. He checked for any other services due at this time to ensure we keep the car in optimal working condition. More

by gsgoss
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Jenkins

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Apr 30, 2025

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

Apr 29, 2025

gsgoss responded

Nathan is very helpful and knowledgeable. He checked for any other services due at this time to ensure we keep the car in optimal working condition.

April 25, 2025

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Employee Rating

Nathaniel explained the service I would be receiving at 5000 miles and at 10000 miles when I would be returning. He went through the results of the inspection. I appreciate such thorough communication More

by pammec9133
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Jenkins

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Apr 25, 2025

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 24, 2025

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Employee Rating

My service appointment was smooth and quick. It was no problem to have my rav4 serviced in time. More

by mdreinders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2025

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 22, 2025

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Employee Rating

Very clean, very organized. Nice people. The dealership makes it comfortable for clients to relax while car repairs are done. More

by lajollamed
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Jenkins

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Apr 23, 2025

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 22, 2025

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Employee Rating

Service has declined rapidly Workmanship and care has been absent in my last few visits More

by CARPKILLER73
Recommend Dealer
No

Other Employees Tagged: Nathaniel Jenkins

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Apr 23, 2025

Heiser Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 19, 2025

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Employee Rating

It's a good dealership. The employee was very helpful. The only issue was the car. More

by hrtmnjr
Recommend Dealer
Yes

Other Employees Tagged: Tom Lowther

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Apr 20, 2025

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 17, 2025

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Employee Rating

Great Service and great staff and the work performed on my vehicle. Will be back. More

by Jgawronski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 17, 2025

Heiser Toyota responded

Dear Valued Customer, We are so glad you experienced great service at Heiser Toyota. We are greatly appreciative of your business and look forward to your return!

April 15, 2025

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Employee Rating

Curtious,efficient,clean. The staff all were very polite and friendly. I will definitely go back. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 15, 2025

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 13, 2025

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Employee Rating

Great service and customer relations. Have been a customer for years and will continue to be for years to come. More

by RREAGON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas, James Hicks III, Shahat Mohamed

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Apr 13, 2025

Heiser Toyota responded

Thanks for sharing your thoughts about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

Apr 13, 2025

RREAGON responded

Great to work with, from sales to service!

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