Nez Faraj | Page 16

I have never owned a BMW. I have owned several other luxury car brands and after working with the pleasant staff at BMW of Westlake, I can say that this felt like I was truly buying a luxurious car. Fir luxury car brands and after working with the pleasant staff at BMW of Westlake, I can say that this felt like I was truly buying a luxurious car. First class all the way! More

by BUBSTER64 Verified Customer Verified Customer

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I worked with Nez, he had me in and out of the dealership in less than an hour both times I bought a car from him. Won’t go anywhere else, takes care of his customers!! in less than an hour both times I bought a car from him. Won’t go anywhere else, takes care of his customers!! More

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Great lease experience I took my current lease vehicle in for service on 12/27 and I spoke with Nez about ending my lease early while I waited for the service to be complete I took my current lease vehicle in for service on 12/27 and I spoke with Nez about ending my lease early while I waited for the service to be completed. Nez and the team found me a new lease vehicle during that time and I was able to pick up it up on 12/30. 5 star service all the way around! More

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A Pleasant Buying Experience Had a specific vehicle in mind, and BMW of Westlake was the only dealership that had something similar at the time. Emailed in and received a prompt Had a specific vehicle in mind, and BMW of Westlake was the only dealership that had something similar at the time. Emailed in and received a prompt response. Scheduled a test drive and was given a great overview of features and solid recommendations on options. Without asking, I was given discounts and promotions on the car. I had to order mine, and it did take 12 weeks, but it had to be built in Germany. On delivery, they had already adjusted down my deal based on the then current incentives. Had the car prepped and ready and walked me through the process. Just a buying pleasure. Great Team, very fair and proactive on pricing and deals. More

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Nothing short of fantastic! My experience with BMW of Westlake was fantastic. I worked with Nez Faraj as my client advisor and Mike Niedzwiecki for the closing of the sale. Nez My experience with BMW of Westlake was fantastic. I worked with Nez Faraj as my client advisor and Mike Niedzwiecki for the closing of the sale. Nez was great! He is passionate about the BMW brand, knowledgeable about the vehicles, and works hard to meet your needs. I thought the experience was very low pressure, transparent, and fair. Couldn't be happier with Nez. And Mike was great assisting with closing the purchase. Very seamless experience, also focused on my needs as a customer, and I ended up with a great BMW! Great experience with the staff at BMW and I love my X2! More

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Excellent Buying Experience Excellent service across the board. Knowledgeable, prompt and friendly staff. Nez made the buying process painless and seamless. Would recommend an Excellent service across the board. Knowledgeable, prompt and friendly staff. Nez made the buying process painless and seamless. Would recommend any of the staff to anyone looking for, servicing, or repairing a BMW. More

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Lease of a BMW X1 Series Our BMW Client Advisor, Nez Faraj made the whole process go smoothly and accurately. He was professional and everything was processed in a timely man Our BMW Client Advisor, Nez Faraj made the whole process go smoothly and accurately. He was professional and everything was processed in a timely manner. He helped us find exactly what we were looking for. More

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BMW X1 Purchase - High Quality Service We had a great experience in purchasing a new 2019 X1 from this dealership. We traveled 2.5 hours to make the purchase so we had to entrust the team ( We had a great experience in purchasing a new 2019 X1 from this dealership. We traveled 2.5 hours to make the purchase so we had to entrust the team (Nez in particular) with pictures of the vehicle. We found the highly sought after White 2019 X1 online and felt very comfortable with our online interaction that we committed to purchase. When we arrived everything was as advertised and even better. The level of service and professionalism was 10 star! Thanks to the Westlake BMW Team and particularly Nez for the great experience. we would recommend this dealership to anyone More

by GATORS6558 Verified Customer Verified Customer

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Knowledgeable staff The staff were very knowledgeable about the features of current models and plans for the upcoming models. Sales (Nez Faraj) did not try to pressure m The staff were very knowledgeable about the features of current models and plans for the upcoming models. Sales (Nez Faraj) did not try to pressure me into purchasing 2019 model form the current stock. They respected my desire for a certain color/package so we ordered the 2020. Updates to my BMW's production status were communicated with me. Finance (Mike Niedzwiecki) worked quickly and efficiently. Enjoyed learning all the new features of the car with Dirk Steffen. More

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Excellent service, beautiful car Nez Faraj is a great salesperson. He is very knowledgeable and answered all our questions honestly. When we returned to purchase the car the transact Nez Faraj is a great salesperson. He is very knowledgeable and answered all our questions honestly. When we returned to purchase the car the transaction was quick and painless. The car was ready to go and the financing was an easy process. Nez is very personable and nice. And we got the price we wanted without a hassle! More

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