Nez Faraj | Page 21

Easy Doing Business With I originally leased my 7 series BMW, and decided to buy it. I've always had excellent interactions with staff, from service to sales, and have always I originally leased my 7 series BMW, and decided to buy it. I've always had excellent interactions with staff, from service to sales, and have always been treated professionally. When I went to buy my BMW off lease, they took it through the Certified Pre-Owned (CPO) process, and offered me an excellent rate on my purchase. I have literally been at other dealerships for hours negotiating. Not here. No haggles, great service. More

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Great and fun Staff was helpful but also joked with us to make it a great experience. Upgraded us to a higher end vehicle to meet requirements we had but still very Staff was helpful but also joked with us to make it a great experience. Upgraded us to a higher end vehicle to meet requirements we had but still very respectful of my budget More

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People making a difference A big thanks to all the staff members who played a part in facilitating the purchase and delivery of my vehicle. They were courteous, forward thinkin A big thanks to all the staff members who played a part in facilitating the purchase and delivery of my vehicle. They were courteous, forward thinking, accommodating and efficient. When it comes time for my next vehicle, I will certainly seek out BMW of Westlake. More

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Great experience I recently purchased a used BMW 525i. I originally went in to buy a used 3 series but my sales person (Jerry Mancini) did a great job to show me all I recently purchased a used BMW 525i. I originally went in to buy a used 3 series but my sales person (Jerry Mancini) did a great job to show me all of the inventory so that I could make an informed/good decision. He wasn’t pushy at all, in fact, he stressed multiple times that he never wants to tell someone how to spend their money and only wants to present them with options. I’ve owned it for a week now and do not have buyer’s remorse. I’m even happier now than when I made the decision. Overall a great car from a quality dealership. More

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BMW M3 Purchase I purchased an M3 in April 2018 and had a great experience. It was a pleasure to work with Jerry Mancini. He's an extremely nice guy and offered a n I purchased an M3 in April 2018 and had a great experience. It was a pleasure to work with Jerry Mancini. He's an extremely nice guy and offered a no pressure sales approach. We were out of town buyers and he made the transaction very easy for us. I would definitely recommend this dealership to others and hope to have the opportunity to shop here again in the future. Thanks for a great experience and a great car! More

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Purchase Experience I purchased the 640 on 4/19. While I cannot rate the performance of the vehicle at this time, I can say that the experience and professionalism provi I purchased the 640 on 4/19. While I cannot rate the performance of the vehicle at this time, I can say that the experience and professionalism provided by Jimmy and Nez was what you expect when purchasing a luxury vehicle. I would recommend if your looking for a BMW, this is the place to go. More

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Great Experience Excellent service and experience from Jimmy in sales to Nez who went over every detail in the car the process couldn't have been better or easier. Ev Excellent service and experience from Jimmy in sales to Nez who went over every detail in the car the process couldn't have been better or easier. Everything was ready to go when I walked in the door. Love to deal with BMW and Westlake/Middleburg Hts. dealership. Also really happy to see Jim Strunk from service at the Westlake dealership! More

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Excellent experience This was a very friendly and positive experience. A very hands-on and helpful approach that made me very comfortable un buying my BMW. My sales profes This was a very friendly and positive experience. A very hands-on and helpful approach that made me very comfortable un buying my BMW. My sales professional was very honest, knowledgeable and hassle free. The dealership was friendly, very inviting and not pushy at all. I also was impressed with their approach of not having me leave until i was comfortable with knowing the functions of my car and its accessories. Their helpful approach and allowing the car to speak for itself helped me make the decision to buy there. More

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Straight forward deal John contacted me after an internet request on a car. He was honest and straight forward and had the deal complete the next business day. Everything w John contacted me after an internet request on a car. He was honest and straight forward and had the deal complete the next business day. Everything was exactly as discussed. His service was professional and engaging. It was a pleasure doing business with him and the dealership and worth the 3 hour drove from MI. More

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Another great experience Once again, John Caruso, made leasing a BMW as enjoyable as possible. Because John is so experienced and professional, I would recommend John and th Once again, John Caruso, made leasing a BMW as enjoyable as possible. Because John is so experienced and professional, I would recommend John and the highly trained group of friendly, helpful people to anyone. This was the third car I’ve leased from John Caruso, and it will definitely not be my last. Sincerely, Sandi Negrelli More

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