Nick Kitner | Page 3

I was very happy with my salesmen, Nick and Mitch. The financing/signing of paperwork was super easy and fast. This was the easiest and fastest purchase of a vehicle that I’ve ever had. I think it’s s The financing/signing of paperwork was super easy and fast. This was the easiest and fastest purchase of a vehicle that I’ve ever had. I think it’s super cool that I was able to meet with Betsy, the delivery specialist to go over questions after driving it. She answered all questions and was very personable and knowledgeable. More

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My 2020 Ascent was totaled with only two payments to go. I had to find a replacement with the equipment I needed. The experience was good, I'm hoping that the service department will be good also, as I like I had to find a replacement with the equipment I needed. The experience was good, I'm hoping that the service department will be good also, as I like to deal with the same people. That way they know me and my car. RDG More

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The perk for IUPUI faculty, staff, and students is greatly appreciated. Working with Nick Kitner for the purchase was a breeze and the Love-Encore meeting with Betsy Taylor was informative. I definite greatly appreciated. Working with Nick Kitner for the purchase was a breeze and the Love-Encore meeting with Betsy Taylor was informative. I definitely recommend it if you want to lean about the tech and safety of the vehicle. More

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Betsy was very informative and provided me a thorough review of my Subaru Outback’s Subaru STARLINK Multimedia Touchscreen operation. I now have a better working knowledge of the system and what is avai review of my Subaru Outback’s Subaru STARLINK Multimedia Touchscreen operation. I now have a better working knowledge of the system and what is available to me while in the car. Betsy also covered a few other items of interest from within the vehicle like window washers for the rear window and rear camera and locking system both inside and outside. Overall it was a great time and worth every minute. Thank you Falcone Subaru and especially Betsy for providing the time to schedule these event meetings with new vehicle owners. Answering our questions and provide us with a little extra training on the Subaru systems and operations was greatly appreciated. At Falcone Subaru you feel like apart of their family! More

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The Falcone sales team is awesome! Amanda Wallace and Betsy Taylor made my car buying a pleasure! I have purchased several cars but this is the first time the experience was pleasant! Amanda Wallace and Betsy Taylor made my car buying a pleasure! I have purchased several cars but this is the first time the experience was pleasant! This is my first Subaru and I love it! More

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Overall our overall experience was positive & enjoyable with Nick & Betsy! Thank you! Service department could work on their customer service. Wanted to ask a few questions about our new SOLTERRA, but pers with Nick & Betsy! Thank you! Service department could work on their customer service. Wanted to ask a few questions about our new SOLTERRA, but person response was to talk to our sales person. More

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This is the third Outback purchase I have made from Falcone Subaru since 2017. By far this is the best experience yet! Falcone Subaru just keeps getting better and better each time I visit. Ermir my Falcone Subaru since 2017. By far this is the best experience yet! Falcone Subaru just keeps getting better and better each time I visit. Ermir my salesman’s followed me throughout the process from ordering, waiting for manufacture to delivery. Attention to details, asking and getting answers quickly and follow through are A+’s. On day of delivery paperwork was a quick 45 minutes or less. One small issue was solved quickly without any problems. I have also used FALCONE’s Body Shop. They fixed one of my cars quicker than expected and did a top rate job. Will I return to Falcone for future purchases- I certainly will! I’ll refer my family and friends there too because they make you a family member for life. More

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From the time we walked into Falcone to help our son purchase a car, we knew then we would purchase our next car from this dealer. They were fantastic! The communication with us while we were waiting purchase a car, we knew then we would purchase our next car from this dealer. They were fantastic! The communication with us while we were waiting for our car was great. When the car finally arrived everything was very smooth and all as we expected. About one week after we received our car I had an appointment over zoom with Betsy Taylor, Love Encore from Falcone. She went over everything in the car that I had questions on and more. Very helpful and great timing, was able to absorb much more than at time of purchase. Betsy was very patient, thorough and made sure I understood what she was showing me, which I appreciated. I think this is a great program, definitely worth doing! Falcone is wonderful and I recommend purchasing your Subaru from them. More

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My wife and I have been thoroughly pleased with our experience at Falcone. What we appreciate the most is the absence of pressure to purchase things that we are not interested in - so refreshing for a experience at Falcone. What we appreciate the most is the absence of pressure to purchase things that we are not interested in - so refreshing for an auto dealership! Shout out to Betsy Taylor - the time we spent with her surpassed our expectations for value and helpfulness. Also very pleased with Nick Kitner, especially regarding prompt responses to our questions (both at the dealership and via text/phone) and his flexibility. We are very pleased with our new Outback. More

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Great group of people to do business with 😊 Would recommend to friends and family. Made doing everything by phone very easy. recommend to friends and family. Made doing everything by phone very easy. More

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