Nick Papantonakis | Page 33

Best experience at a dealer Was looking for a vehicle after mine was totaled. Everyone at klaben were very welcoming and personable. Not your typical "dealers". After first go Was looking for a vehicle after mine was totaled. Everyone at klaben were very welcoming and personable. Not your typical "dealers". After first going to Kia and having a horrid experience I was referred to go see Jason. He was great! So personable and very helpful. He ended getting us into a great car that I am absolutely in love with! Thank you guys so much for everything! More

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Gary James is the best he is very helpful with everything He knows what he is doing with his job of helping people out He is a great salesman and very friend is the best he is very helpful with everything He knows what he is doing with his job of helping people out He is a great salesman and very friendly with everyone More

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Purchase experience They make it easy, painless and they are trustworthy, I would work with Mike and Nick anytime and look forward to my next purchase in a year! They make it easy, painless and they are trustworthy, I would work with Mike and Nick anytime and look forward to my next purchase in a year! More

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Car buying made simple This is the fourth vehicle I have purchased from this dealership. Stacey had the vehicle I wanted ready to go for a test drive as soon as I got there. This is the fourth vehicle I have purchased from this dealership. Stacey had the vehicle I wanted ready to go for a test drive as soon as I got there. The entire process was smooth and efficient, and everyone I dealt with was professional and courteous. Stacey was very knowledgeable about my new vehicle and answered all my questions and showed me all the features. More

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Happiest day of my life dealing with Mike Urbania! Happiest days in my life are when I am dealing with Mike Urbania. For over a decade Mike Urbania has taken care of my car needs, sales, repairs and Happiest days in my life are when I am dealing with Mike Urbania. For over a decade Mike Urbania has taken care of my car needs, sales, repairs and maintenance like no other. Mike is a straight talker, superb salesman, knowledgeable car dealer and just a great guy all around. Mike knows what I need better than I do, everytime! Mike made a suggestion for a vehicle and I bought it and cannot be happier. I have bought several vehicles from Mike and every time is better then the last time. Mike takes the time to explain about vehicle performance, mechanisms, finance and makes sure it looks cool too. Mike has never steered me wrong and always explains the new applications in the new vehicles. Mike takes his time and never rushes me. Mike Urbania is such a great guy, I tell all my friends and associates about him only to find out they already know the biggest secret is Warren, Ohio is dealing with Mike Urbania when you need a vehicle. I can call Mike after my purchase and he still is there helping me and giving me advice. The service guys at Ford like Carl and Scott always have my back too and Nick and Natake too. I cannot say enough good things about Mike Urbania and Mike Klaben and their whole crew. As a single woman, I have had bad experiences before but never since Mike Klaben and Mike Urbania have take care of my car needs I am worry free and confident I made the best choices for me and of course my wallet. So happy and grateful to have Mike Urbania and Klaben Ford car dealership in my town! More

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My pleasant purchase experience. This sales transaction was extremely pleasant and painless as have all dealings been with Mike Urbania. Mike was very helpful with the entire sale fro This sales transaction was extremely pleasant and painless as have all dealings been with Mike Urbania. Mike was very helpful with the entire sale from ordering the vehicle to the delivery. Mike was extremely knowledgable in explaining the vehicle controls and options, he was also very patient with me. I could not be happier with Mike Urbania and Mike Klaben. More

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friendly, prompt, reliable, reasonable, fair Remarkably friendly and helpful owner and staff at all levels, sales through service. Our extended family has continuously been with this dealership, Remarkably friendly and helpful owner and staff at all levels, sales through service. Our extended family has continuously been with this dealership, previously Crown and now Klaben, for almost 50 years. More

by jbchodan Verified Customer Verified Customer

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attention to my details Mike paid attention to every detail i asked for.i wanted a truck with some of the luxuries of my lincoln mks.he met and exceeded my expectations and i Mike paid attention to every detail i asked for.i wanted a truck with some of the luxuries of my lincoln mks.he met and exceeded my expectations and i couldn't be happier with my ford f150.thanks,lee More

by LRAMOS127 Verified Customer Verified Customer

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Beyond expectation! From my initial phone call to the last stroke of the pen, the staff at Klaben was professional, kind, polite and extremely patient. They were thoroug From my initial phone call to the last stroke of the pen, the staff at Klaben was professional, kind, polite and extremely patient. They were thorough in answering all of my questions with confident knowledge and, offered any information in detail that would be to my greatest benefit. They went out of their way to accommodate me and, are still available to me beyond the sale. Thank you Jim and Nick. More

by BOHAMIANDOLL Verified Customer Verified Customer

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Great experience My experience at Klaben Ford was excellent. Rich and Nick went over and above. Both gentlemen were knowledgable, kind, patient and had the ability to My experience at Klaben Ford was excellent. Rich and Nick went over and above. Both gentlemen were knowledgable, kind, patient and had the ability to bond with customers. And they were also fun. Meant a great deal to me as I did this transaction on my own. Rich did give me his cell phone# so my husband could call and ask a few questions. 2 great guys. And Nick and I talked how much we enjoy snow. Again, a great experience. My best friend bought a new suv in August and suggested I go to your business_Rosemarie Drummond More

by Grammezmuda Verified Customer Verified Customer

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