Nobu Damon
Nobu Damon at Mark Christopher Auto Center

Nobu Damon | Page 6

Cadillac Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.7
127 Reviews
4.7

127 Reviews

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127 Reviews of Nobu Damon

October 27, 2025

Dealership Rating
Employee Rating

Mark Christopher Auto Center does NOT honor CADILLAC coupons, I paid $250 for oil change -they also add 3% of your total charge if you pay with credit cards. More

by MIKEDASHTI2009
Recommend Dealer
No
Oct 28, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience, Mike. I appreciate your feedback regarding the Cadillac coupons and the credit card surcharge. At Mark Christopher Auto Center, we strive to be transparent about our pricing and policies. If you have further concerns or would like to discuss this matter, please feel free to reach out to me directly. Your input is valuable to us as we continuously improve our services. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 26, 2025

Dealership Rating
Employee Rating

Nobu is polite and is in contact with the technician performing service on my car. Nobu is courteous and prompt. More

by JERRYASTOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Jerry! I am delighted to hear that Nobu provided you with polite and prompt service while in contact with our technician. Customer satisfaction is our priority at Mark Christopher Auto Center, and I appreciate your feedback. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 25, 2025

Dealership Rating
Employee Rating

Chelsea and Jeff Rizzi were super competent, super helpful. I will come back! I have always found MC GMC/Cadillac to go above and beyond More

by kevin.webb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi, Chelsea Jose , Dario Gomez

Oct 26, 2025

Mark Christopher Auto Center responded

Thank you for your kind words, Kevin! I am delighted to hear that Chelsea and Jeff provided you with excellent service at Mark Christopher Auto Center. I appreciate your loyalty, and we look forward to welcoming you back for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 22, 2025

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Employee Rating

Nobu and the Cadillac team are great and we appreciate the help and prompt communication. More

by robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review, Robert! I'm thrilled to hear that Nobu and the Cadillac team provided you with great service and prompt communication. At Mark Christopher Auto Center, we strive to ensure our customers have a fantastic experience. We look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 19, 2025

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Employee Rating

We have been clients with 3 Cadillac Escalades for many years. Very dissapointed with the current policies. 3 days to even look at the vehicle. No loaner cars available, no rent a cars available and no More

by EDWARD25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dario Gomez

Oct 19, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience, Edward. I understand your frustration regarding the current policies at Mark Christopher Auto Center, especially after your long history with us and multiple Cadillac Escalades. Your feedback about the service delays and availability of loaner vehicles is important, and I appreciate you bringing this to our attention. We strive to maintain a high level of service and I would like to learn more about your concerns. Please feel free to contact me directly so we can discuss your experience further. Thank you for being a valued customer, and we hope to find a way to restore your confidence in our service. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 11, 2025

Dealership Rating
Employee Rating

The service reps are always caring and professional. They explain everything to me. This particular service trip, my fluids were not topped off. Maybe an oversight on the part of the service tech. More

by CADDYLOVER03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2025

Mark Christopher Auto Center responded

Thank you for your feedback! I'm pleased to hear that you found our service representatives caring and professional. I appreciate your understanding regarding the oversight of your fluids during this visit. Your experience is important to us, and I encourage you to reach out to Mark Christopher Auto Center if you have any further concerns. We look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 05, 2025

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Employee Rating

Nobu is a great service advisor! The service department always gets me in and out quickly with everything done right! More

by BEN81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2025

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm delighted to hear that you had a great experience with Nobu and our service department at Mark Christopher Auto Center. We strive to provide efficient and quality service, and it’s rewarding to know we met your expectations. We look forward to seeing you again for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 04, 2025

Dealership Rating
Employee Rating

Have been doing business with Mark Christopher for 30+ years; the team is great! Thanks Greg More

by GREGERICKSON51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Hess, JC Cavazos , Dario Gomez, Eric Nosser

Oct 04, 2025

Mark Christopher Auto Center responded

Thank you, Greg! I truly appreciate your loyalty over the past 30 years and am thrilled to hear that you think our team is great. Your support means a lot to us at Mark Christopher Auto Center. We look forward to serving you for many more years to come! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 03, 2025

Dealership Rating
Employee Rating

I have been going to this dealer for over 15 years for service for my cars. They are always professional and friendly. I would recommend them to everyone who wants a honest, helpful, and courteous service More

by Jnsima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Mark Christopher Auto Center responded

Thank you for your kind words! I truly appreciate your loyalty to Mark Christopher Auto Center over the past 15 years. It’s wonderful to hear that you consistently receive professional and friendly service from our team. We look forward to continuing to provide you with honest and courteous service in the future. Please feel free to recommend us to your friends and family! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 28, 2025

Dealership Rating
Employee Rating

Came in for routine 15k mile maintenance, tire rotation, and to check inoperative driver seat massage feature. Told it would take a couple of hours, and I should wait….90 minutes later….told “taking longer More

by r_tanakaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Julie Escobar, Not sure about females name…..

Sep 28, 2025

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your concerns regarding the delays and communication issues during your recent visit to Mark Christopher Auto Center for your 15k mile maintenance. Your feedback is invaluable, and I appreciate you bringing this to our attention. We strive to provide timely and efficient service, and I encourage you to reach out to me directly to discuss your concerns further. Your satisfaction is important to us. Thank you for your patience, and we hope to serve you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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