OC Cardoso

Worst service department I have ever encountered. Rude, lazy, incompetent, and unprofessional at every opportunity. Called in advance to schedule a simple repair. First available appointment is alway Rude, lazy, incompetent, and unprofessional at every opportunity. Called in advance to schedule a simple repair. First available appointment is always two weeks out. First appointment, did not have the part and kept me waiting over 4hrs just for a ride home. Second appointment, still didn't have the right parts, kept the vehicle all day and didn't even bother to call to update me. Third appointment, they forgot they had asked me to come in, made to wait, treated disrespectfully. After almost 3 months and 4 visits the vehicle still is not fixed. Anytime I call I am out on hold for a long period of time only to be brushed off and told to bring the vehicle in a few weeks. Worst service department. Worst customer service. Ralph and the other service writer are both completely rude and incompetent. More

Report | Print

Friendly, courteous, caring, took care of my truck fixed any issues in a timely manner also very informative any issues in a timely manner also very informative More

by jmwinstead Verified Customer Verified Customer

Report | Print

Have no problem the respect are good people The do good job whit oil change and inspection the car good job whit oil change and inspection the car More

by Dino Verified Customer Verified Customer

Report | Print

Me gusta el servicio que brindan, tambien me gusta el espacio que tienen para niños puedo esperar y no es complicado por que ellos se mantienen ocupados jugando espacio que tienen para niños puedo esperar y no es complicado por que ellos se mantienen ocupados jugando More

by ara_div@hotmail.com Verified Customer Verified Customer

Report | Print

They always act in a professional manner and they take you in at the time you are scheduled you in at the time you are scheduled More

by eagle0425 Verified Customer Verified Customer

Report | Print

V efficient and excellent service and handling by the reps of Chevy Martin at crystal lake Ill reps of Chevy Martin at crystal lake Ill More

by broman48 Verified Customer Verified Customer

Report | Print

Great service Blake kept me informed about everything that was happening to my car and when it would be done that was happening to my car and when it would be done More

by OWN5DOXIES Verified Customer Verified Customer

Report | Print

Great experience over all. Great employees always friendly very helpful. Ralph is amazing, also shot out to Ed who is also amazing!!! Great employees always friendly very helpful. Ralph is amazing, also shot out to Ed who is also amazing!!! More

by agarcia63 Verified Customer Verified Customer

Report | Print

great sevice and great service people . ....and free coffee..Very quick , did not have to wait long ....and free coffee..Very quick , did not have to wait long More

by CHEF86 Verified Customer Verified Customer

Report | Print

Service department is professional and helpful, and they get it done without the up sale. Thanks guys!!! get it done without the up sale. Thanks guys!!! More

by hough Verified Customer Verified Customer

Report | Print