PEDRO VALENCIA MENDOZA
PEDRO VALENCIA MENDOZA at Maita Toyota of Sacramento

PEDRO VALENCIA MENDOZA | Page 2

TXM ASM

Maita Toyota of Sacramento

2500 Auburn Blvd
Sacramento, CA 95821

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4.4
155 Reviews
4.4

155 Reviews

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155 Reviews of PEDRO VALENCIA MENDOZA

July 19, 2026

Dealership Rating
Employee Rating

Great associates, great customer service. Always polite and ready to help. I recommend this dealership who wants to purchase a car or make a car service More

by MOSCOW.JECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Reloza, Val Valadez, Joe Valadao, Justine Gullo, Angel Cruz , Karina Gonzalez, QERIM RACAJ, Dwayne Reyes, Jason Saephanh

Sep 08, 2026

Maita Toyota of Sacramento responded

Thank you for the great review! We’re so glad to hear that our associates consistently provide polite, helpful, and friendly customer service. We truly appreciate your recommendation and your trust in Maita Toyota for both your vehicle purchase and service needs. We look forward to serving you again!

July 09, 2026

Dealership Rating
Employee Rating

Horrible service. With an appointment I always still wait in my car at least 20 minutes to drop off. Last week I was told it’d be 1.5 hours for an oil change when I bo More

by crandall.ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 04, 2026

Maita Toyota of Sacramento responded

Thank you for taking the time to share your experience. We sincerely apologize for the excessive wait times and the lack of communication during your visit. We understand how frustrating it is to make an appointment expecting a 1.5-hour oil change, only to wait 30 minutes just to check in, then be given a longer estimate and ultimately wait another three hours. We are especially disappointed to hear that the inspection was not completed, as that was the primary reason you brought your vehicle to us. If a requested service cannot be completed, you should be informed before leaving the dealership rather than discovering it afterward. Your concerns regarding appointment scheduling, wait times, and communication are important, and we will share this feedback with our service management team. We are sorry we did not provide the efficient, well-organized experience you expected and deserved.

July 04, 2026

Dealership Rating
Employee Rating

I strongly recommend it, very standard and good quality! I have recently visited there, very different experience More

by Rasooliabdulwaheed
Recommend Dealer
Yes

Other Employees Tagged: Bryce Shibata, Lee Reloza, Val Valadez, Joe Valadao, Angel Cruz , Mike Latham, QERIM RACAJ, Dwayne Reyes

April 25, 2026

Dealership Rating
Employee Rating

Maita provided great customer service in a friendly and expedient manner. They also provided a loaner as the service was going to take most of the day. More

by MURSUA916
Service Price Transparency
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Recommend Dealer
Yes

April 04, 2026

Dealership Rating
Employee Rating

Over priced parts on back order parts way to much labor is outrageous and they charge a estimate charge More

by cleverlever73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bryce Shibata, Lee Reloza, Angel Cruz, Norbert Santos , Karina Gonzalez, Mike Latham, QERIM RACAJ, Dwayne Reyes, Jason Saephanh

February 03, 2026

Dealership Rating
Employee Rating

Descriptive about upcoming service, kept in good contact, and had a very welcoming attitude towards me at all times. More

by SAMUEL.KHALSA
Service Price Transparency
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Recommend Dealer
Yes

January 23, 2026

Dealership Rating
Employee Rating

Nice staff quick service on my 3rd Prius from this dealership and I have no complaints More

by bicolano228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryce Shibata, Lee Reloza, Val Valadez, Joe Valadao, Norbert Santos , Karina Gonzalez, QERIM RACAJ, Dwayne Reyes, Jason Saephanh

December 27, 2025

Dealership Rating
Employee Rating

Great service! These guys are very good and understand the value of the customer experience. More

by SAMSALMA
Recommend Dealer
Yes

December 18, 2025

Dealership Rating
Employee Rating

it wasnt the best value and i had to bring my car back for them to fix. More

by oscarspeaking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 28, 2025

Dealership Rating
Employee Rating

Too long a wait I didn't like waiting for this long please fix the time waiting More

by abdelhalim795
Service Price Transparency
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Recommend Dealer
Yes
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