PEDRO VALENCIA MENDOZA | Page 3
TXM ASM
Maita Toyota of Sacramento
2500 Auburn Blvd
Sacramento, CA 95821
112 Reviews
Write a Review112 Reviews of PEDRO VALENCIA MENDOZA
May 21, 2022
Be prepared to wait forever! I come here for maintenance because it's part of my extended warranty. I'm always waiting FOREVER. This time I waited over 2 hours after I was told i I come here for maintenance because it's part of my extended warranty. I'm always waiting FOREVER. This time I waited over 2 hours after I was told it wouldn't take more than an hour. I had to find my service person after an hour and forty minutes because I had not heard a thing. I was doing scheduled maintenance that didn't even include an oil change. I was also 20 minutes early to my appointment. I DREAD taking my car in for this very reason. The previous time I was going to be late to pick up my child from school. They were going to charge me to take a service car because I was being inconvenienced. If the service department can't handle the volume of cars, stop taking so many appointments. No one should have to wait for this long to do general maintenance. My service person was friendly, but he did not communicate well. And he seemed annoyed when I came to check on my status. More
May 18, 2022
Very quick and friendly service and staff provide great customer service. Haven’t had any issues since being a customer. customer service. Haven’t had any issues since being a customer. More
Other Employees Tagged: Junko Case, Lee Reloza, Priscilla Camacho, Karina Gonzalez, Jason Saephanh, QERIM RACAJ, Angel Cruz
May 13, 2022
Very friendly and explained everything I needed to know to make my decision. I was surprised that the tire expert didn't try to up sell me when purchasing tires. It was a very pleasant experience. Great to make my decision. I was surprised that the tire expert didn't try to up sell me when purchasing tires. It was a very pleasant experience. Great job Mario and Pedro!!! More
Other Employees Tagged: Mario Cortez
May 11, 2022
Anytime I come to Maita, I always have a wonderful experience! The people are super nice and always willing to help in anyway they can! Shoutout Karina experience! The people are super nice and always willing to help in anyway they can! Shoutout Karina More
Other Employees Tagged: Karina Gonzalez
May 07, 2022
Fantastic job and very professional on time good Kobe and easy to make appointments I love it easy to make appointments I love it More
Other Employees Tagged: Mike Latham, Bryce Shibata, Lee Reloza, Val Valadez, Karina Gonzalez, Jason Saephanh, Joe Valadao, Dwayne Reyes, Norbert Santos
April 26, 2022
It’s been a pleasure. Promise to be done between 1and 1/2 hrs or 2 and my car was ready for me be2hrs . I am fully satisfied. Promise to be done between 1and 1/2 hrs or 2 and my car was ready for me be2hrs . I am fully satisfied. More
Other Employees Tagged: Mike Latham, Bryce Shibata, Lee Reloza, Val Valadez, Karina Gonzalez, Jason Saephanh, Joe Valadao, Dwayne Reyes, Norbert Santos
March 28, 2022
I did not anticipate getting my service done in less than an hour. I dropped off my vehicle on Saturday after scheduling an online appointment. The check in process was easy, and my service advisor Pedro was an hour. I dropped off my vehicle on Saturday after scheduling an online appointment. The check in process was easy, and my service advisor Pedro was a pleasure to work with. Also, Callie had great customer service when it was time to pick up my vehicle! More
Other Employees Tagged: Callie