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Patti Kupfer
Patti Kupfer at Autohaus BMW
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Patti Kupfer | Page 3

Service Advisor

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.9
406 Reviews
4.9

406 Reviews

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406 Reviews of Patti Kupfer

December 16, 2023

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Highly recommend Patty in the service department for dealing with routine maintenance of your BMW. More

by seolandt
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Recommend Dealer
Yes
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Dec 18, 2023

Autohaus BMW responded

We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again in the future.

December 16, 2023

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I have only been here 4 times. Once to buy, instructions not too great, I felt very rushed. Oil changes, efficient, but they don’t automatically rotate the tires? Not sure if that More

by ceisenbarger
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Recommend Dealer
Yes
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Dec 18, 2023

Autohaus BMW responded

We appreciate you sharing your experience with us and would love for you to get in touch with Autohaus BMW Service about how we can make it better next time!

December 10, 2023

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Patti is great. I am a long time customer and she has the best . Oh and Emerson is a cool 2nd More

by agtsmooth7
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Yes
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Dec 11, 2023

Autohaus BMW responded

Thank you so much for your long time friendship with Autohaus BMW. We appreciate this more than you know!!!!

December 10, 2023

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Patti Kupfer was fantastic, as usual! Our technician Tim McNamee was great. I would highly recommend them for all of your service needs! We won’t take our vehicle anywhere else! More

by Aimee
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Yes
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Dec 11, 2023

Autohaus BMW responded

Dear Amy, we appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

November 16, 2023

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Wonderful service as always. Pleasant and attentive technicians and lovely waiting room with beverages and snacks. More

by Manning635
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Chris Buie, Todd Feuerhaken, Brittany Weiss, Trey Starnes

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Nov 16, 2023

Autohaus BMW responded

Thank you for recommending us in your review! We're glad we made your experience with us a great one and happy to help you again when needed.

November 10, 2023

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This dealership is well run, friendly, clean, knowledgeable, caring, good snacks and good product- nice. More

by mlowe52
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Chris Buie, Todd Feuerhaken, Zinaida Bajramovic, Brittany Weiss, Trey Starnes

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Nov 10, 2023

Autohaus BMW responded

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

November 09, 2023

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Autohaus BMW provides excellent customer service to clients from start to finish. We have purchased four vehicles and everyone from client advisors, management, finance, to service has provided an elev More

by BMR90
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Cherry, Steve Emerson, Brad Mares

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Nov 09, 2023

Autohaus BMW responded

We are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you again.

October 24, 2023

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Doing a oil change and tire rotation on my 7 series, got me in and out in a timely manor and everyone was very professional. More

by Lexus of Cool Springs
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Yes
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Nov 02, 2023

Autohaus BMW responded

"Thanks so much for sharing your experience with us." We really appreciate the excellent rating.

October 23, 2023

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Autohaus is the best dealership around. Sales and service are excellent. They provide a live video of the service work More

by jm1fisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Chris Buie, Heather Vivrett, Steve Emerson, Todd Feuerhaken, Brandon Pittman, Zinaida Bajramovic, Brittany Weiss, Trey Starnes

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Nov 02, 2023

Autohaus BMW responded

"Thank you so much for taking the time to leave us feedback."

October 20, 2023

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1st time here and service was stellar! Patti is a gem! I will be back! More

by LW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Clem, Chris Buie, Todd Feuerhaken, Zinaida Bajramovic, Brittany Weiss, Trey Starnes , Patti

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Nov 02, 2023

Autohaus BMW responded

Thank you for your feedback, we appreciate your kind words and are so glad you had a great experience with us.

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