Paul Suchanek

Everything went well until the financing, sales man confirmed that they couldn't beat my current pre approval APR I made it very clear to not run my credit since their best offer was 2% over and I wa confirmed that they couldn't beat my current pre approval APR I made it very clear to not run my credit since their best offer was 2% over and I wasnt interested but he kept insisting that my credit wouldn't be ran on multiple occasions but I still had to fill credit paperwork in order to complete the sale Well surprise.. 2 minutes later I receive a bank application notification mentioning a hard pull on my credit as to which the sales man said: "I didn't run your credit, the bank did" They were very helpful and Im sure they were just trying to make a few extra dollars but in my case they decided to not listen to my only request on not running my credit This directly impacted my house purchasing pending loan, delaying it for at least 6 months More

by AARONCG28 Verified Customer Verified Customer

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I purchased a trade-in vehicle. My salesman Ozzie always answered his phone. The dealership claimed to had put new tires. They actually had not. Neillo refunded me the replacement My salesman Ozzie always answered his phone. The dealership claimed to had put new tires. They actually had not. Neillo refunded me the replacement cost. I had no response from management but the dealership honored the agreement. More

by S_GRAHAM Verified Customer Verified Customer

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We are like family at BMW Elk Grove, whatever our needs are, they were very accommodating, service is excellent, people are great! I live in Sacramento which is7 minutes away from BMW SAcramento but I sti are, they were very accommodating, service is excellent, people are great! I live in Sacramento which is7 minutes away from BMW SAcramento but I still go to Elk Grove for all my car needs! More

by MAGLORIADULAY Verified Customer Verified Customer

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Very poor response from the people in the dealership, you may have to follow up hundreds of times. Once the you sign the vehicle and that’s all and they care about you anymore. I reached the GM as well on em may have to follow up hundreds of times. Once the you sign the vehicle and that’s all and they care about you anymore. I reached the GM as well on email, I haven’t got any response to my email. More

by PK Verified Customer Verified Customer

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Extremely Caring with a goal to make the customers feel appreciated and provide the best service too appreciated and provide the best service too More

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CJ is extraordinarily the best guy to help you without a doubt! He has that professional passion to give us the best service as possible, making sure the customer is truly interested and satisfied with thei doubt! He has that professional passion to give us the best service as possible, making sure the customer is truly interested and satisfied with their purchase. I really appreciate his support and guidance by keeping us updated with all the listings available and finding you the best reasonable offers on top of it. At first, I only thought of getting a Long Range Model Y Tesla, but later was gradually convinced in getting the Performance version. And I don't regret that choice at all after giving it more thought. CJ is the Tesla Specialist after all. I really look forward working with you again. More

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Amazing service and really able to answer all the questions that we had. They asked all the right questions so that we came home with a car we love! questions that we had. They asked all the right questions so that we came home with a car we love! More

by THE.WAYNO Verified Customer Verified Customer

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Very easy experience. Kept to their word. Followed up and fixed very minor issues after the delivery. Would purchase from them again. Kept to their word. Followed up and fixed very minor issues after the delivery. Would purchase from them again. More

by TIMBAUMSTEIGER Verified Customer Verified Customer

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Travis was the best and I will buy all my cars from him at Niello! at Niello! More

by INFO@SMICSBAR.COM Verified Customer Verified Customer

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Enjoyed the staff, all of them. I am a returning Niello customer and very happy to be back in the fold I am a returning Niello customer and very happy to be back in the fold More

by A.ELLIS39 Verified Customer Verified Customer

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