Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 75

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,289 Reviews

Dealership Experience

24 yrs, 1 mo

Languages Spoken

Armenian Armenian

English English

4.9

1,289 Reviews

Write a Review

1289 Reviews of Paul Tokatlyan

September 28, 2020

Dealership Rating
Employee Rating

Always a pleasure taking my outlander sport to Universal Mitsubishi. Paul always takes good care of us, his customer service is what keeps me coming back. More

by steven_trujillo17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Oct 02, 2020

Universal Mitsubishi responded

Team Paul strikes again. Thank you so much for your continued patronage and look forward to seeing you for many years to come. Stay safe, Carlos De La Luz

September 23, 2020

Dealership Rating
Employee Rating

Paul and his team are awesome, as they have been consistently for me over the last dozen years or so. Always thorough and fair with great customer service. More

by KENMUSE90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 23, 2020

Dealership Rating
Employee Rating

My experience at universal Mitsubishi was great. Paul exceeded my expectations. He was so kind, thorough, efficient, and accommodating during a very stressful situation for me. I will definitely be comin More

by PRISCILLA11217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 23, 2020

Dealership Rating
Employee Rating

Paul provided excellent service. Everyone was kind and polite. I have no problem recommending universal mitsubishi to my friends and family. Thank you for such great service. More

by Bettyboop
Recommend Dealer
Yes
Oct 02, 2020

Universal Mitsubishi responded

On behalf of Paul and his staff, thank you. We appreciate you'll be mentioning us to your friends and family. We look forward to your next visit. Stay safe, Carlos De La Luz

September 22, 2020

Dealership Rating
Employee Rating

I cant say enough about the excellent service. They took less time than anticipated. Cleaned and sanitized. Car runs great and the cost was very reasonable! More

by robin491
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2020

Universal Mitsubishi responded

Hello Robin, it's tremendously rewarding when we get positive feedback from our customers. We appreciate you taking the time to wright a few kind words and your 5 Star Review. Stay safe, Carlos De La Luz

September 19, 2020

Dealership Rating
Employee Rating

Paul has always provided excellent service. Always on time, courteous & reliable. I’m in and out in 1 1/2 hours with complimentary carwash and no need to request for it. More

by JAMESDEAN130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Sep 25, 2020

Universal Mitsubishi responded

Hello James, it's great too hear how satisfied you are with your last visit. We hope you continue choosing us to Service your vehicle for many years to come. Stay safe, Carlos De La Luz

September 17, 2020

Dealership Rating

all members of the dealer are a team and made me part of there family. gave me the best deal. Thank you everyone your all the best More

by wllmmorrison2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Zakk Kim, Bobby Gharibian, Saul Turcios, JC Gonzalez, Carlos De La Luz , Patrick Carroll, Stephanie Viteri, Nick Zohrabi

September 16, 2020

Dealership Rating
Employee Rating

The people here are courteous and knew their jobs. They try to explain what you don’t understand in your car.They are so friendly. More

by ROSEPAUL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

September 12, 2020

Dealership Rating
Employee Rating

Went for my oil change priced very satisfied with the work and the experience going to get another appointment in a couple of weeks for my spare tire.👍👍😂🇺🇸🇺🇸🇺🇸 More

by wllmmorrison2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Sep 17, 2020

Universal Mitsubishi responded

Excellent, I'm so glad you found your experience satisfying and you're coming back in a couple of weeks. We look forward to serving your vehicle for many years to come. Stay safe, Carlos De La Luz

September 03, 2020

Dealership Rating
Employee Rating

Paul always goes out of his way to make sure my car is running at its best. He is very friendly, honest and great to talk to. Highly recommend service here even cars that are not Mitsubishi More

by mquezada08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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