Paula Alpha
Paula Alpha at Mercedes-Benz of the Woodlands
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Paula Alpha | Page 2

Finance Director

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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5.0
273 Reviews

Dealership Experience

9 yrs, 2 mos

Industry Experience

23 yrs, 4 mos

5.0

273 Reviews

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273 Reviews of Paula Alpha

January 26, 2024

Dealership Rating
Employee Rating

Absolute best car buying experience ever ! Salesman immediately brought in finance manager to negotiate price. This saved an extreme amount of time with no back and forth going on. Sales staff More

by Randall_Riggs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rosario Stahl

Jan 29, 2024

Mercedes-Benz of the Woodlands responded

Hi Randall, thank you so much for your kind words! We're thrilled to hear that you had the best car buying experience with us. Our team is dedicated to providing efficient service and ensuring all your questions are answered. We appreciate your feedback and look forward to serving you again in the future!

November 15, 2023

Dealership Rating
Employee Rating

Diego was very helpful throughout the whole car buying process. Highly recommend to buy from here! More

by austin.kyle.leal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2023

Mercedes-Benz of the Woodlands responded

Hi Austin, thank you for your kind words! We're glad to hear that Diego provided excellent assistance during your car buying journey. We appreciate your recommendation and look forward to serving you again in the future.

November 01, 2023

Dealership Rating
Employee Rating

Great experience working with the entire team. Very professional and easy to work with. I highly recommend More

by joshuarooker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Martin Korn

Nov 21, 2023

Mercedes-Benz of the Woodlands responded

Hi Joshua, thank you so much for your kind words! We're thrilled to hear that you had a great experience working with our team. We appreciate your recommendation and look forward to serving you again in the future.

September 01, 2023

Dealership Rating
Employee Rating

I purchased a German car from a delightful German man! !! Thank you Martin Korn for making this a fun experience. More

by Marydonnes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Martin Korn

Sep 02, 2023

Mercedes-Benz of the Woodlands responded

Thank you, Mary, for your business and this review. We're happy to hear that Martin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

July 29, 2023

Dealership Rating
Employee Rating

Sales to service are excellent! This is model of how businesses should be run! I highly recommend MB of the Woodlands! More

by bbjneely
Recommend Dealer
Yes

Other Employees Tagged: Mark Escobar, David Gonzalez

Jul 31, 2023

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

July 19, 2023

Dealership Rating
Employee Rating

This team is always responsive, extremely professional and willing to go the extra mile to make things right and keep the customer happy. More

by Larry
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nic Botusan

Jul 19, 2023

Mercedes-Benz of the Woodlands responded

Thanks for leaving us a review, Larry! We always do our best to make sure our customers leave with the car they desire. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

July 13, 2023

Dealership Rating
Employee Rating

Amazing customer service. Made sure my family and I was satisfied across the board. I would recommend Mr. Trent to anyone!! More

by Jamell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 14, 2023

Mercedes-Benz of the Woodlands responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Jamell, and we thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

July 03, 2023

Dealership Rating
Employee Rating

Customer service was great! Andrew Price exceeded my expectation! He called back and email me often thur the whole process. It was also great meeting the general manager of the More

by Redbryant8507
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nic Botusan, Fred Gallucci , Andrew Price

Jul 03, 2023

Mercedes-Benz of the Woodlands responded

It's fantastic to hear that Andrew provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

July 01, 2023

Dealership Rating
Employee Rating

I found this AMG GT53 Coupe on the internet @ Mercedes Benz of the Woodlands . I must if looked @40 dealerships or more before finding my ultimate vehicle. I then called the dealership and met Marcos Mora More

by c2far56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcos Morales

Jul 03, 2023

Mercedes-Benz of the Woodlands responded

Thanks for your feedback on your recent visit to Mercedes-Benz of the Woodlands. It's great to hear that Marcos was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new 2023 Land Rover Defender! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

June 27, 2023

Dealership Rating
Employee Rating

Thank you for your excellent service. Thanks especially for Liz. She has been my service rep. throughout ownership of six new Mecedeses purchased at your dealership and a Lexus purchased More

by jucjm
Service Price Transparency
Recommend Dealer
Yes
Aug 01, 2023

Mercedes-Benz of the Woodlands responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Liz and the team met your expectations. Thank you for choosing Mercedes-Benz of the Woodlands, we look forward to having you as a valued customer for many years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

Jun 27, 2023

jucjm responded

Okay

Jun 27, 2023

jucjm responded

Excellent

Jun 27, 2023

jucjm responded

No editing needed

Jun 27, 2023

jucjm responded

Enough is enough

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