Rachel DaSilva
Rachel DaSilva at Kelly Volkswagen
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Rachel DaSilva | Page 6

Service Advisor

Kelly Volkswagen

72 Andover St.
Danvers, MA 01960

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4.3
111 Reviews

Employee Video

4.3

111 Reviews

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111 Reviews of Rachel DaSilva

June 29, 2019

Dealership Rating
Employee Rating

Great Service Dave as always does an excellent job as a service writer. Also no one is better than Don, my favorite technician. These folks are great people. Luv th More

by Sterl1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jackie Amodeo, Drew Kavanagh, Nick Irving, Don Foss, Anthony Belmonte, Barry Gagne , Said Bousbaa, Nick Irving III, Dave Poirier

June 22, 2019

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Employee Rating

Recall And Multi-Service Check Thank You Once Again For The Service, Acknowledgement, And Hospitality Of My 2014 VW Passat Kelly Volkswagen In Danvers Mass.. There Is Nothing Els More

by philjan1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ramon Bejaran, Said Bousbaa, Brian Heney

June 17, 2019

Dealership Rating
Employee Rating

Excellent Service Brought our VW Jetta to get fixed. Fast and excellent service. Highly recommend to you if you need repairs or regular maintenance. We'll be back. Grea More

by Matthew0420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Ameno, Don Foss

April 07, 2019

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Employee Rating

50,000 Miles Scheduled Maintenance Service Good Afternoon, Thank You For The Excellent Service And Hospitality Of My 2014 Volkswagen Passat. Ramon From Sales And Rachel From Service. Gave Me More

by philjan1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ramon Bejaran, Said Bousbaa

Apr 15, 2019

Kelly Volkswagen responded

You are more than welcome! We are glad that you received great service and hospitality on your 2014 Passat. On behalf of Ramon and Rachel, thank you for taking the time to share your experience with us!

March 28, 2019

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Employee Rating

Easy going I arrived this morning for an oil change. Granted I had an appointment at 9:30 am. However, I arrived a bit early and they immediately took my car fro More

by Ncolby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 15, 2019

Kelly Volkswagen responded

That is great to hear! We are glad that Rachel took care of you and your vehicle right away. Last, but not least, we are pleased to know you have had a positive experience the last 2 times you have been here! Thank you for the review!

January 16, 2019

Dealership Rating
Employee Rating

Awesome service Smart, courteous and accommodating!! Scheduling service was very easy. My car was ready in no time. I’m very glad I bought a Volkswagen at Kelly. More

by TTy0812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

January 04, 2019

Dealership Rating
Employee Rating

FANTASTIC GREAT SERVICE FANTASTIC DEALERSHIP FNTASTIC SUSTOMER SERVICE BEAUTIFUL SERVICE AREA VERY CLEAN AND UP TO DATE SERVICE AREA AND WAITING ROOM NICK AND H More

by cgangi20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nick Irving III

January 02, 2019

Dealership Rating
Employee Rating

Best experience ever in a dealership I have been building hot rods and classics since I was 13years old. I am now 75 and still doing it, I understand how they work. I am a skeptic when it More

by Car guy 1943
Recommend Dealer
Yes

Other Employees Tagged: Josh Cone

December 25, 2018

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Employee Rating

Always helpful and efficient. Whenever I bring my VW in for service, the service staff is always so helpful, courteous and efficient. They even gave us a ride to the mall when the More

by Hjmercier2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kevin Fleuriel, Mark

December 08, 2018

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Employee Rating

Rachel DaSilva Rachel is the BEST! She is very conscientious of her job, courteous, considerate and provides an accurate assessment of the work needed and time fram More

by Tom M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: George Sousa , Dave Poirier

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