Employee Video
111 Reviews
Write a Review111 Reviews of Rachel DaSilva
June 29, 2019
Great Service Dave as always does an excellent job as a service writer. Also no one is better than Don, my favorite technician. These folks are great people. Luv th Dave as always does an excellent job as a service writer. Also no one is better than Don, my favorite technician. These folks are great people. Luv them all! More
Other Employees Tagged: Jackie Amodeo, Drew Kavanagh, Nick Irving, Don Foss, Anthony Belmonte, Barry Gagne , Said Bousbaa, Nick Irving III, Dave Poirier
June 22, 2019
Recall And Multi-Service Check Thank You Once Again For The Service, Acknowledgement, And Hospitality Of My 2014 VW Passat Kelly Volkswagen In Danvers Mass.. There Is Nothing Els Thank You Once Again For The Service, Acknowledgement, And Hospitality Of My 2014 VW Passat Kelly Volkswagen In Danvers Mass.. There Is Nothing Else To Say The Dealership Always Do An Excellent Job. Thank You Again From A Kelly Auto Group Customer..... More
Other Employees Tagged: Ramon Bejaran, Said Bousbaa, Brian Heney
June 17, 2019
Excellent Service Brought our VW Jetta to get fixed. Fast and excellent service. Highly recommend to you if you need repairs or regular maintenance. We'll be back. Grea Brought our VW Jetta to get fixed. Fast and excellent service. Highly recommend to you if you need repairs or regular maintenance. We'll be back. Great Srevice in and out. More
Other Employees Tagged: Mike Ameno, Don Foss
April 07, 2019
50,000 Miles Scheduled Maintenance Service Good Afternoon, Thank You For The Excellent Service And Hospitality Of My 2014 Volkswagen Passat. Ramon From Sales And Rachel From Service. Gave Me Good Afternoon, Thank You For The Excellent Service And Hospitality Of My 2014 Volkswagen Passat. Ramon From Sales And Rachel From Service. Gave Me The Best Meet And Greet All The Time. Keep Up The GREAT Work. Just To Let You Know That The 50K Service Was A Bit Pricey. I Wish They Special Or Coupons For Loyal Clients. But Kelly Auto Is GREAT For Buying And Service. Thank You Again.. More
Other Employees Tagged: Ramon Bejaran, Said Bousbaa
March 28, 2019
Easy going I arrived this morning for an oil change. Granted I had an appointment at 9:30 am. However, I arrived a bit early and they immediately took my car fro I arrived this morning for an oil change. Granted I had an appointment at 9:30 am. However, I arrived a bit early and they immediately took my car from the bay to the back to be serviced. I forgot my tire pressure light had been on and forgot to inform Rachel about this. She came back after the oil change had been finished and asked permission if they work the tire pressure in order to get the dashboard light off. They quoted me an hour and I was out in 40 minutes. Needless to say, my experience the past two visits to Kelly Volkswagen has been delightful. More
January 16, 2019
Awesome service Smart, courteous and accommodating!! Scheduling service was very easy. My car was ready in no time. I’m very glad I bought a Volkswagen at Kelly. Smart, courteous and accommodating!! Scheduling service was very easy. My car was ready in no time. I’m very glad I bought a Volkswagen at Kelly. More
January 04, 2019
FANTASTIC GREAT SERVICE FANTASTIC DEALERSHIP FNTASTIC SUSTOMER SERVICE BEAUTIFUL SERVICE AREA VERY CLEAN AND UP TO DATE SERVICE AREA AND WAITING ROOM NICK AND H GREAT SERVICE FANTASTIC DEALERSHIP FNTASTIC SUSTOMER SERVICE BEAUTIFUL SERVICE AREA VERY CLEAN AND UP TO DATE SERVICE AREA AND WAITING ROOM NICK AND HIS CREW CARE ABOUT YOUR VEHICLE More
Other Employees Tagged: Nick Irving III
January 02, 2019
Best experience ever in a dealership I have been building hot rods and classics since I was 13years old. I am now 75 and still doing it, I understand how they work. I am a skeptic when it I have been building hot rods and classics since I was 13years old. I am now 75 and still doing it, I understand how they work. I am a skeptic when it comes to dealerships, I was pleasantly surprised when I went to Kelly VW. The service was professional courteous, they did exactly what they said they would do, in the time frame specified. Brian Kelly should be extremely proud of the team he has assembled at Kelly VW With many thanks Steve Benson More
Other Employees Tagged: Josh Cone
December 25, 2018
Always helpful and efficient. Whenever I bring my VW in for service, the service staff is always so helpful, courteous and efficient. They even gave us a ride to the mall when the Whenever I bring my VW in for service, the service staff is always so helpful, courteous and efficient. They even gave us a ride to the mall when the service was going to take longer than expected. Mark, our service coordinator, was right with us, helping us out, and making our visit as pleasant as possible. More
Other Employees Tagged: Kevin Fleuriel, Mark
December 08, 2018
Rachel DaSilva Rachel is the BEST! She is very conscientious of her job, courteous, considerate and provides an accurate assessment of the work needed and time fram Rachel is the BEST! She is very conscientious of her job, courteous, considerate and provides an accurate assessment of the work needed and time frame to complete. More
Other Employees Tagged: George Sousa , Dave Poirier