Raj Patel | Page 3

Christopher Krause Christopher was my salesman and I had a fantastic experience! He really explained everything about the car that I needed to know, and made the test dr Christopher was my salesman and I had a fantastic experience! He really explained everything about the car that I needed to know, and made the test drive very pleasurable. I really also appreciate how he respected what I was looking for, and accommodated me for that vehicle, and didn't try to steer me in a different direction. I will definately recommend him to friends and family. Also Trey Russell put all the right people in the right position to help me. He also worked to get me the vehicle that I wanted. Thank you again for the Great experience! i More

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Excellent Experience Justin, Miguel, and Raj, and Michael were all extremely helpful and made for an excellent customer experience. Miguel greeted me and made me feel rig Justin, Miguel, and Raj, and Michael were all extremely helpful and made for an excellent customer experience. Miguel greeted me and made me feel right at home and engaged Justin who continued to understand my needs and what was important to me. Michael made turning my lease in such an easy and painless experience. Overall, I could not have asked for a better experience. Sam Pack truly does provide superb customer experience and cares about every customer. Thank you for all of your help! More

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They got me what I asked for This is my second purchase from Sam Pack's Five Star Ford and it was SO much better than my first experience. But then, this time I was able to tell This is my second purchase from Sam Pack's Five Star Ford and it was SO much better than my first experience. But then, this time I was able to tell the sales staff what I needed to do business. Terry Smith, Raj Patel and the finance guy all worked to get me what I wanted. Unlike three years ago (when I got my first 5 Star Ford Lease), the staff gave me a VERY thorough introduction to my new Escape. I really appreciated their effort in the 'introduction' process. I really appreciated Terry Smith, as he comes to Ford from a career background in public service. He seems to be a capable listener and not an 'over-talker'. He has NOT been in sales for 20 years, so he has an authentic approach to the sales process. I also appreciated Raj Patel's sales 'professionalism'. Raj did get me the deal that I asked for and that means a LOT. More

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Great Experience Bought a 2019 F250 King Ranch with added accessories. Very pleasurable experience from start to finish - honesty, integrity, and fast service! I wou Bought a 2019 F250 King Ranch with added accessories. Very pleasurable experience from start to finish - honesty, integrity, and fast service! I would highly recommend and will be a repeat customer. More

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Pleasantly Suprised and Impressed I would highly recommend this dealership and Mr Garrett. We showed up late due to the weather and the sales person and dealership did not rush us and I would highly recommend this dealership and Mr Garrett. We showed up late due to the weather and the sales person and dealership did not rush us and took their time answering all of our questions. The salesman was very knowledgeable and polite and took his time. We made the deal and due to the time they filled up our trade and let us take it back home 2 hours away and delivered our new truck the following Monday...... that is service ! and filled up the new truck when they arrived in our town. I would like to add the vehicle I traded in was my first Ford product as we had only purchased GM products previously. Fords vehicle sold its self and we are now a repeat customers. It was work the two our drive from our hometown to get outstanding service. We will send our friends and family to this dealership and salesperson. More

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Great experience. It was a great experience. Everyone was good. Raj Patel is an awesome guy. He looked all over to get me the truck I want. It was a great experience. Everyone was good. Raj Patel is an awesome guy. He looked all over to get me the truck I want. More

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2018 F150 Purchased a new f150 and it was one of the best experiences I’ve had purchasing a vehicle so far. Thanks to the team at Five Star for making me feel l Purchased a new f150 and it was one of the best experiences I’ve had purchasing a vehicle so far. Thanks to the team at Five Star for making me feel like a valued customer. More

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Remarkable Experience This dealership made the buying experience extremely pleasant. No pressure sales, experienced Sales Reps who are attentive to the customers needs. F This dealership made the buying experience extremely pleasant. No pressure sales, experienced Sales Reps who are attentive to the customers needs. From start to finish this was remarkable experience. We highly recommend Sam Pack's Five Star Ford!! More

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New vehicle purchase Great customer service and constant communication with multiple levels of staff. Worked hard to get the exact truck I wanted at a fair price. I would Great customer service and constant communication with multiple levels of staff. Worked hard to get the exact truck I wanted at a fair price. I would highly recommend this dealership to anyone. More

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Great experience!!! I was so impressed with the level of professionalism and knowledge that each person I dealt with at Five Star Ford demonstrated. Bill listened to ever I was so impressed with the level of professionalism and knowledge that each person I dealt with at Five Star Ford demonstrated. Bill listened to every thing I said, so that he could truly deliver what I needed and wanted, and that made all the difference. He gave me in depth information about every financing option available, so that I could make the best decision possible for myself and my family. Bill made me feel informed, comfortable and confident with my desicion. I’m very thankful for all of the helpful staff I had the pleasure of speaking with, they were all fantastic! More

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