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BMW and Mazda of Crystal Lake
Crystal Lake, IL
567 Reviews
For nearly 30 years, we've been a family-owned and operated business – and it shows. Whether you work with our sales, service, or financial teams, you will experience unrivaled customer service every step of the way. Why? Because we strive for every customer to leave our dealership satisfied.
We offer free car-washes for as long as you own your vehicle, pick up and delivery service and a free shuttle.
We understand that the customer is our first priority and motivator. Every day we strive to make auto easy for you!
When you visit us, you’re sure to find what you’re looking for. In addition to our award-winning service department, our dealership offers a wide array of new, pre-owned, and certified pre-owned vehicle. We do our best to make sure you find the perfect fit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
April 29, 2024
BMW of Crystal Lake offers an exceptional automotive
experience, blending expertise, and professionalism seamlessly. With a wide selection of BMW vehicles and outstanding customer service, they set the
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by JasonS
April 27, 2024
Roman Scott is an exceptional salesperson and thoughtful
human being. He listened to our needs, concerns and answered all questions quickly. He was great at the follow up needed to take care of a miscommuni
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by D & R
April 25, 2024
I had an exceptional experience at this dealership.
Will Smith was a great salesman, as well as all of the other staff!! Highly recommend!!
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by Sue
Employees Worked With
Dealership Inventory (147 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Cable TV
- Authorized Accessories Store
- Drive-In Service
- Free Loaner Cars
- Vending Machines
- Authorized Parts Store
- Customer Lounge Area
- Pet Friendly
- Television
- Instant Financing
- Home Delivery
- No Contact Transactions
- Express Service
- Free WiFi
- Virtual Appointments
- Free Drinks
- Shuttle Service
- Home Test Drives
- Quick Lube
- Free Coffee
- Automated Car Wash
