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Ramces Rivera
Ramces Rivera at Universal Hyundai
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Ramces Rivera | Page 3

Sales Manager

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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4.6
184 Reviews
4.6

184 Reviews

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184 Reviews of Ramces Rivera

August 31, 2023

Dealership Rating
Employee Rating

The team went above my expectations. Ramces did all he could to make it happen. Thank you. More

by ALena2519
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mustapha Bernannou

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Aug 31, 2023

Universal Hyundai responded

It's great to hear that Ramces was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 26, 2023

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Employee Rating

Ramces and Alexis were really really great and helpful! !! They were super kind and understanding and really helped me feel at ease More

by Ananya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexis R

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Aug 27, 2023

Universal Hyundai responded

Thank you for choosing Universal Hyundai. Your feedback and rating mean a lot to us. We're glad Ramces and Alexis were able to help, and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 25, 2023

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Employee Rating

Excellent, informative, pleasant, get my questions answered and information explained clearly, sales meet vey friendly More

by THOMASDAT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mustapha Bernannou

Helpful
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Aug 26, 2023

Universal Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 21, 2023

Dealership Rating
Employee Rating

Professional and experienced. He knows how to his job. I will recommend his my family and friends More

by ALLPETJ50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Errol Gillette

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Aug 21, 2023

Universal Hyundai responded

Thank you for choosing Universal Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 19, 2023

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Employee Rating

Very professional service. Pleasant staff. Would go back based on this experience. Thank you so much. More

by CHOOKIM42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Roman

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Aug 21, 2023

Universal Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 19, 2023

Dealership Rating
Employee Rating

Very Professional, good attention, Very accurate, I am very satisfied With the presentation and looking forward fo recommendations More

by MANZINO349
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: darrin diaz, Cesar Alegre, Carlos DeJesus, Mustapha Bernannou, Simo Bassi, Brian Cortes, Jennifer Cacciola, Errol Gillette , Luis Arevalo

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Aug 21, 2023

Universal Hyundai responded

Thanks for your feedback on your recent visit to Universal Hyundai. It's great to hear that we were able to assist you and that you had such a positive experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 03, 2023

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Employee Rating

They claim to care about their customers, but all they care for is money unfortunately. They see customers who don't have a background in cars as an opportunity to really take as much as they can. Let me More

by peacelovehappiness0313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Frankie Martinez, Christopher Johnson

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Aug 03, 2023

Universal Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Gina Nava Reputation Manager gnava1@universalhyundai.com

July 18, 2023

Dealership Rating
Employee Rating

The person in charge or finance never shows us the real numbers. They took our old car in trade and still finance balance never went down. More

by FELIXDDS2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Gomez

Helpful
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Jul 18, 2023

Universal Hyundai responded

Providing a positive experience is our top priority, every step of the way which also includes finance. We're sorry we failed here and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Gina Nava Relationship Manager gnava1@universalhyundai.com

July 01, 2023

Dealership Rating
Employee Rating

Professional and informative. Helped me through every step of the process as a first time car buyer. More

by TINYLEN98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Writtenberry

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Jul 03, 2023

Universal Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 26, 2023

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Employee Rating

Carlos Román like always was very patient in the whole process. This is my second vehicle. Thank you Carlos Roman More

by AIDAJURADO28
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Carlos Roman

Helpful
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Jun 27, 2023

Universal Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Carlos and our team here at Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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