Randy Figueroa | Page 5

My Name is Steven Ortiz. I’ve gotten my last 3 vehicles from this dealership. Excellent service! Best GM Bob Erickson From sales to service, no complaints. Gonna continue taking my business there. Thank from this dealership. Excellent service! Best GM Bob Erickson From sales to service, no complaints. Gonna continue taking my business there. Thank you guys always. Love my Dodge Charger! More

by stevenortiz077 Verified Customer Verified Customer

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The worst dealership ever brought a car from, they never paid my tickets for sending my registration late overall not a good dealership good luck to anyone who goes there paid my tickets for sending my registration late overall not a good dealership good luck to anyone who goes there More

by DJCHRISICE1 Verified Customer Verified Customer

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Really really amazing and love it .. all employees really nice to me such and they had good patient with me that I’m deaf. Thank yalll so much I love it nice to me such and they had good patient with me that I’m deaf. Thank yalll so much I love it More

by o_mendez2 Verified Customer Verified Customer

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This is the worst dealership ever, the services dept is crooks and they don’t honor waranty. We purchased a 2017 Dodge Charger from this dealers. We also purchased a tire warranty for 2yrs. I went a yr lat crooks and they don’t honor waranty. We purchased a 2017 Dodge Charger from this dealers. We also purchased a tire warranty for 2yrs. I went a yr later to one tire changed under the warranty and the other I was going to purchase. After 3 hrs I was told they didn’t have tires for my car and I would have to comeback next week and buy 4 new tires. That was the day of the snow storm that xxxx down the Bronx. I was trapped in the Bronx trying to get back home to Brooklyn in that condition, I had 3 bald tires and a doughnut tire. Needless to say I got into an accident. Also I have complained since purchased the vehicle that the right front tires makes a clicking sound and the car makes a light bang noise when I turn the wheel. I was told it’s nothing, but the suggested that I do a new brake job for 1500 bucks? How is that possible I just purchased the card? These guys lie and only care about the sale and how much they can get out of you for services. I will never recommend this dealership to anyone and as soon as can I can find someone to help I will go further. They can’t get away with treating people this way. More

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Excellent I cane in to get the seatbelt fixed as well as a new key. The service was good and all the issues were resolved Thanks I cane in to get the seatbelt fixed as well as a new key. The service was good and all the issues were resolved Thanks More

by mhjphd Verified Customer Verified Customer

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Customer Service My Jeep Driver Side door was dented. Discovered it as I drove from the dealership to my house. I believe this occurred when the vehicle was parked in My Jeep Driver Side door was dented. Discovered it as I drove from the dealership to my house. I believe this occurred when the vehicle was parked in the dealership lot. No one got back to me about it when I texted. More

by KISHANSINGH1905 Verified Customer Verified Customer

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Great Selection and Quick Process Eastchester has a good selection of new and used vehicles. The sales team also provided a good general buying experience. They even held the keys fo Eastchester has a good selection of new and used vehicles. The sales team also provided a good general buying experience. They even held the keys for my renatal car over the weekend until Hertz could pickip the rental. I would give them 5 stars, but there are still high fees that are not included in the advertised prices. This is common in the NYC area, but we did discuss the different fees before paper work was completed. Financing was simple. The extended warranty options seemed expensive, so be sure to ask for the total cost of any extended warranty included in financing monthly payments before agreeing to terms. More

by Tim from PA Verified Customer Verified Customer

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Subpar service Managers down dont know what customer service is and what products they are selling. Thats why leasing brokers are a much better way to go. The dealer Managers down dont know what customer service is and what products they are selling. Thats why leasing brokers are a much better way to go. The dealership messed up my contract with the wrong VIN and tried to have me accept a scratched brand new Jeep due to a detailing error. More

by JeepGCX Verified Customer Verified Customer

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They are doing their jobs It's a good Dealer but I went there few times for the same reason .I'm waiting for long time.But last time I was there the service guy was excellent It's a good Dealer but I went there few times for the same reason .I'm waiting for long time.But last time I was there the service guy was excellent More

by zambraa1045231 Verified Customer Verified Customer

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Surprised Customer service needs to be better. I called multiple times and I never got the person I was looking. I had to come in. I really wish I was invol Customer service needs to be better. I called multiple times and I never got the person I was looking. I had to come in. I really wish I was involved with the finance. Overall I enjoyed shopping and learning about the cars. More

by AYESHIAWALKER40 Verified Customer Verified Customer

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