Randy Mohrbach
Randy Mohrbach at Sutton Ford

Randy Mohrbach | Page 13

Parts and Service Director

Sutton Ford

21315 Central Avenue
Matteson, IL 60443

4.5
305 Reviews
4.5

305 Reviews

Write a Review

305 Reviews of Randy Mohrbach

February 04, 2022

Dealership Rating
Employee Rating

The customer service was fantastic, the service team explained everything that was going on with my vehicle patiently, and with care. The waiting room was clean & comfortable. I will be coming back. More

by Koreyl30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 02, 2022

Dealership Rating
Employee Rating

The service was great. Everyone was kind and helpful. I was very pleased. The service was fast and well done. More

by John_Beven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 02, 2022

Dealership Rating
Employee Rating

Very pleasant staff. I came in with a budget for an unexpected repair and Jessica was very helpful in keeping with my budget and making sure my vehicle was safe for the road again. More

by mscourtjester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 29, 2022

Dealership Rating
Employee Rating

The staff is knowledgeable and courteous. Customers are treated with respect and support. Prices are comparable. More

by hutsonqueen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 27, 2022

Dealership Rating
Employee Rating

Ms Jillian was wonderful, I had my car back in a very timely manner. I'm very satisfied with my experience. More

by GBaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 13, 2022

Dealership Rating
Employee Rating

I attempted for in earlier December to schedule oil change and tire replacement but never got a call back. Car got flat tire which forced the car repairs. They could not get my car in until 2 weeks aft More

by Abc123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 18, 2022

Sutton Ford responded

What is your name so that we can rectify this?

January 03, 2022

Dealership Rating
Employee Rating

The service was incredible, staff was super helpful, each department was very friendly and super supportive with answering questions I had overall I definitely recommend More

by Johnbcar19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 29, 2021

Dealership Rating
Employee Rating

Melissa was the best part of the service. She is an asset to your company. More

by Frances Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 25, 2021

Dealership Rating
Employee Rating

On two separate occasions I have left the dealership with problems I did not have before I took the vehicle in for service. I like the dealership and no one is perfect but we need to pay closer attentio More

by KGPROFESSIONAL.KG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 20, 2021

Dealership Rating
Employee Rating

Friendly and great customer service efficient and affordable will be back to service car again More

by antoniofourte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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