Randy Mohrbach | Page 13
Parts and Service Director
Sutton Ford
21315 Central Avenue
Matteson, IL 60443
305 Reviews
Write a Review305 Reviews of Randy Mohrbach
February 04, 2022
The customer service was fantastic, the service team explained everything that was going on with my vehicle patiently, and with care. The waiting room was clean & comfortable. I will be coming back. explained everything that was going on with my vehicle patiently, and with care. The waiting room was clean & comfortable. I will be coming back. More
Other Employees Tagged: Cree Lyons, Jamie Vasquez, Eric Eric, Melissa melissa, Jillian Stanford , Bryan
February 02, 2022
The service was great. Everyone was kind and helpful. I was very pleased. The service was fast and well done. was very pleased. The service was fast and well done. More
Other Employees Tagged: Cree Lyons, Jamie Vasquez, Eric Eric, Melissa melissa, Jillian Stanford , LaToyta McDonald
February 02, 2022
Very pleasant staff. I came in with a budget for an unexpected repair and Jessica was very helpful in keeping with my budget and making sure my vehicle was safe for the road again. unexpected repair and Jessica was very helpful in keeping with my budget and making sure my vehicle was safe for the road again. More
Other Employees Tagged: Cree Lyons, Jamie Vasquez, Eric Eric, Melissa melissa, Jillian Stanford
January 29, 2022
The staff is knowledgeable and courteous. Customers are treated with respect and support. Prices are comparable. treated with respect and support. Prices are comparable. More
Other Employees Tagged: Cree Lyons, Jamie Vasquez, Eric Eric, Melissa melissa, Jillian Stanford
January 27, 2022
Ms Jillian was wonderful, I had my car back in a very timely manner. I'm very satisfied with my experience. timely manner. I'm very satisfied with my experience. More
Other Employees Tagged: Nate Sutton, Mike Semik, Cree Lyons, Jamie Vasquez, Eric Eric, Melissa melissa, Jillian Stanford , LaToyta McDonald
January 13, 2022
I attempted for in earlier December to schedule oil change and tire replacement but never got a call back. Car got flat tire which forced the car repairs. They could not get my car in until 2 weeks aft change and tire replacement but never got a call back. Car got flat tire which forced the car repairs. They could not get my car in until 2 weeks after I finally got a hold of someone. After the work was complete, I went to pick up the car but the battery was dead with no one there to help me. I had to return the following day to drop off the keys again to diagnose the problem. Batter was dead but I just paid for it just to be done with the dealership. I got home and I only had 1 wiper blade. Just like the battery, I don't want to deal with the dealership and will replace the lost wiper blade. Plan and simple, I will drive to a better dealership for all my future needs. More
Other Employees Tagged: Cree Lyons, Jamie Vasquez, Eric Eric, Melissa melissa, Jillian Stanford
January 03, 2022
The service was incredible, staff was super helpful, each department was very friendly and super supportive with answering questions I had overall I definitely recommend department was very friendly and super supportive with answering questions I had overall I definitely recommend More
Other Employees Tagged: Cree Lyons, Jamie Vasquez, Eric Eric, Melissa melissa, Jillian Stanford
December 29, 2021
Melissa was the best part of the service. She is an asset to your company. asset to your company. More
Other Employees Tagged: Cree Lyons, Jamie Vasquez, Eric Eric, Melissa melissa, Jillian Stanford
December 25, 2021
On two separate occasions I have left the dealership with problems I did not have before I took the vehicle in for service. I like the dealership and no one is perfect but we need to pay closer attentio with problems I did not have before I took the vehicle in for service. I like the dealership and no one is perfect but we need to pay closer attention to what we are doing and make sure to complete the task at hand without creating another situation along the way More
Other Employees Tagged: Cree Lyons, Jamie Vasquez, Eric Eric, Melissa melissa, Jillian Stanford
December 20, 2021
Friendly and great customer service efficient and affordable will be back to service car again affordable will be back to service car again More
Other Employees Tagged: Cree Lyons, Jamie Vasquez, Eric Eric, Melissa melissa, Jillian Stanford